Customer Success Management

Liste de produits
    • How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
    • Auteur(s): Nick Mehta, Dan Steinman, Lincoln Murphy
    • Narrateur(s): Tim Andres Pabon
    • Durée: 8 h et 25 min
    • Date de publication: 2017-07-07
    • Langue: Anglais
    • 4.5 out of 5 stars 14 évaluations
    • The subscription business model is hot - from software to music to movies to diet programs, investors and public markets want businesses that create recurring payments....

    Prix courant: 31,16$ ou 1 crédit

    Prix réduit: 31,16$ ou 1 crédit

    • How to Thrive in One of the World’s Fastest Growing Careers - While Driving Growth for Your Company
    • Auteur(s): Ashvin Vaidyanathan, Ruben Rabago
    • Narrateur(s): Daniel Henning
    • Durée: 7 h et 22 min
    • Date de publication: 2020-03-24
    • Langue: Anglais
    • 4 out of 5 stars 1 évaluation
    • The Customer Success Manager has become a critical asset to organizations across the business landscape. As the subscription model has spread from the cloud and SaaS to more sectors of the economy, that pivotal role will only grow in importance....

    Prix courant: 22,26$ ou 1 crédit

    Prix réduit: 22,26$ ou 1 crédit

    • The Brian Tracy Success Library
    • Auteur(s): Brian Tracy
    • Narrateur(s): Brian Tracy
    • Durée: 2 h et 1 min
    • Date de publication: 2013-10-04
    • Langue: Anglais
    • 5 out of 5 stars 10 évaluations
    • Negotiation is an essential element of almost all of our interactions - personally and professionally....

    Prix courant: 17,80$ ou 1 crédit

    Prix réduit: 17,80$ ou 1 crédit

    • How to Get Clients to Stay Longer, Feel Happy and Achieve Better Results
    • Auteur(s): Jay Goncalves, Ben McLellan
    • Narrateur(s): Ben McLellan
    • Durée: 5 h et 28 min
    • Date de publication: 2023-02-06
    • Langue: Anglais
    • Pas de évaluations
    • What are companies like Uber, IKEA, Belgo, and Eurostar doing that makes them so profitable? They know how to scale relationships. But online gurus are lying to you about scaling to hundreds of clients without creating an exceptional customer experience.

    Prix courant: 25,00$ ou 1 crédit

    Prix réduit: 25,00$ ou 1 crédit

    • How to Achieve Customer Success and Create Exceptional CX
    • Auteur(s): Isabella Villani
    • Narrateur(s): Jonathan Yen
    • Durée: 9 h et 4 min
    • Date de publication: 2019-04-09
    • Langue: Anglais
    • Pas de évaluations
    • Transform Customer Experience offers real-life insights into effective strategies for developing and implementing customer experience (CX) programs in a range of corporate, governmental, and nonprofit environments....

    Prix courant: 22,26$ ou 1 crédit

    Prix réduit: 22,26$ ou 1 crédit

  • Prix courant: 8,71$ ou 1 crédit

    Prix réduit: 8,71$ ou 1 crédit

  • Prix courant: 19,18$ ou 1 crédit

    Prix réduit: 19,18$ ou 1 crédit

    • How Great Organizations Do Ordinary Things in Extraordinary Ways
    • Auteur(s): William C. Taylor
    • Narrateur(s): Mark Deakins
    • Durée: 6 h et 47 min
    • Date de publication: 2016-09-20
    • Langue: Anglais
    • 4 out of 5 stars 1 évaluation
    • Far away from Silicon Valley, in familiar, traditional, even unglamorous fields, ordinary people are unleashing extraordinary advances that amaze customers, energize employees....

    Prix courant: 37,05$ ou 1 crédit

    Prix réduit: 37,05$ ou 1 crédit

    • A Roadmap for Customer-Centered Innovation
    • Auteur(s): Stephen Wunker, David Farber, Jessica Wattman
    • Narrateur(s): Tim Andres Pabon
    • Durée: 4 h et 52 min
    • Date de publication: 2016-11-07
    • Langue: Anglais
    • 4.5 out of 5 stars 3 évaluations
    • Jobs to Be Done gives you a clear-cut framework for thinking about your business, outlines a road map for discovering new markets, new products, and new services....

    Prix courant: 27,82$ ou 1 crédit

    Prix réduit: 27,82$ ou 1 crédit

    • The Executive Summary
    • Auteur(s): Michael D. Brown
    • Durée: 1 h et 15 min
    • Date de publication: 2008-05-05
    • Langue: Anglais
    • Pas de évaluations
    • It goes against all you were taught in business school and many of the books you've read and it's the key to turning customers into loyal customers....

    Prix courant: 8,69$ ou 1 crédit

    Prix réduit: 8,69$ ou 1 crédit

    • A Remarkable Way to Adapt to Changing Times and Keep Your Work Fresh
    • Auteur(s): Stephen C. Lundin Ph.D., John Christensen, Harry Paul
    • Narrateur(s): Oliver Wyman
    • Durée: 2 h et 38 min
    • Date de publication: 2004-02-26
    • Langue: Anglais
    • 4.5 out of 5 stars 2 évaluations
    • Fish! Sticks employs the same kind of easy-to-use story that was used in Fish! to illustrate its three main commitments for continued success: Find IT, Live IT, Coach IT....

    Prix courant: 19,18$ ou 1 crédit

    Prix réduit: 19,18$ ou 1 crédit

    • Delivering World-Class Customer Experience the Mercedes-Benz Way
    • Auteur(s): Joseph A. Michelli
    • Narrateur(s): Joseph A. Michelli
    • Durée: 7 h et 31 min
    • Date de publication: 2015-12-06
    • Langue: Anglais
    • 4 out of 5 stars 6 évaluations
    • Driven to Delight offers an exclusive, behind-the-scenes look at CEO Steve Cannon and his leadership team's ambitious, multi-pronged strategy....

    Prix courant: 26,00$ ou 1 crédit

    Prix réduit: 26,00$ ou 1 crédit

    • A Detective Story About Solving the Mystery of Customer Behavior
    • Auteur(s): David S Duncan
    • Narrateur(s): David S Duncan, Terrence Kidd
    • Durée: 4 h et 39 min
    • Date de publication: 2021-05-04
    • Langue: Anglais
    • Pas de évaluations
    • A "detective story" that delivers key insights for any businessperson asking the questions: Who really are our customers, why do we lose them, how do we regain them? Find out....

    Prix courant: 19,18$ ou 1 crédit

    Prix réduit: 19,18$ ou 1 crédit

  • Prix courant: 14,24$ ou 1 crédit

    Prix réduit: 14,24$ ou 1 crédit

    • 10 Guiding Principles for Winning Tomorrow's Business
    • Auteur(s): Blake Morgan
    • Narrateur(s): Lisa Larsen
    • Durée: 6 h et 38 min
    • Date de publication: 2019-10-29
    • Langue: Anglais
    • 4.5 out of 5 stars 3 évaluations
    • In The Customer of the Future, customer experience futurist Blake Morgan outlines 10 easy-to-follow customer experience guidelines that integrate emerging technologies with effective strategies to combat disconnected processes, silo mentalities, and a lack of buyer perspective....

    Prix courant: 25,63$ ou 1 crédit

    Prix réduit: 25,63$ ou 1 crédit

    • How to Compete Against the Digital Giants and Thrive
    • Auteur(s): Jonathan L. S. Byrnes, John S. Wass
    • Narrateur(s): Chris Sorensen
    • Durée: 10 h et 1 min
    • Date de publication: 2021-08-17
    • Langue: Anglais
    • Pas de évaluations
    • Every year, managers at companies large and small are finding it harder to compete with the likes of Google and Amazon. Choose Your Customer is a powerful customer-targeted guide that can help managers level the playing field against their biggest competitors....

    Prix courant: 22,26$ ou 1 crédit

    Prix réduit: 22,26$ ou 1 crédit

    • Develop an Agile Mindset and Lean Thinking (The Basics of Customer-First Product Management, Book 1)
    • Auteur(s): Aditi Agarwal
    • Narrateur(s): Douglas Birk
    • Série: The Basics of Customer-First Product Management, Livre 1
    • Durée: 1 h et 28 min
    • Date de publication: 2020-03-27
    • Langue: Anglais
    • Pas de évaluations
    • People often debate whether Agile and Lean are the same or different. This audiobook is made to introduce you to the core values and principles of both Agile and Lean methodologies and will hopefully answer some of the common questions about them....

    Prix courant: 8,71$ ou 1 crédit

    Prix réduit: 8,71$ ou 1 crédit

    • Engage and Retain Customers to Build the Future of Your Business
    • Auteur(s): Nick Mehta, Robin Van Lieshout
    • Narrateur(s): Stephen R. Thorne
    • Durée: 7 h et 59 min
    • Date de publication: 2023-12-26
    • Langue: Anglais
    • Pas de évaluations
    • Nick Mehta and Robin Van Lieshout deliver a playbook on how to cultivate meaningful communities that fuel quantifiable business growth. In the book, you'll learn how to capitalize on this new growth strategy to scale your company and develop excitement around your products and your firm....

    Prix courant: 22,26$ ou 1 crédit

    Prix réduit: 22,26$ ou 1 crédit

    • How Irresistible Leaders Attract Employees, Customers, and Profits
    • Auteur(s): Roberta Chinsky Matuson
    • Narrateur(s): Roberta Chinsky Matuson
    • Durée: 6 h et 48 min
    • Date de publication: 2017-05-03
    • Langue: Anglais
    • Pas de évaluations
    • Employees don't work for companies; they work for people. The more irresistible you are as a leader, the more pull you have for employees to want to stay....

    Prix courant: 31,16$ ou 1 crédit

    Prix réduit: 31,16$ ou 1 crédit

  • Prix courant: 7,00$ ou 1 crédit

    Prix réduit: 7,00$ ou 1 crédit