Difficult Communication

Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create. Dealing with Difficult People looks at difficult behavior - what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.

Dr. Jeffrey Bernstein shares a groundbreaking 10-day program to help parents understand their child's behavior and regain control of their household. In this updated edition, parents will learn how to face new challenges, including defiance resulting from excessive technology use (even to the point of addiction) and the stress of modern family life. Dr. Bernstein explains what causes defiance in kids and why it's so destructive to the family, then offers parents a step-by-step guide on how to reduce conflict and end upsetting behaviors.

Work relationships can be hard. The stress of dealing with difficult people dampens our creativity and productivity, degrades our ability to think clearly and make sound decisions, and causes us to disengage. In Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers—the insecure boss, the passive-aggressive peer, the know-it-all, the biased coworker, and others—and provides strategies tailored to dealing constructively with each one.

Communication as such is difficult. Of course, it is more difficult between lovers. But first you have to understand the general difficulty of communication. Each mind has been conditioned by different parents, different teachers, different priests, and different politicians. It is a different world in itself. And when two minds try to communicate, as far as the ordinary mundane things are concerned, there is no difficulty. But the moment they start moving beyond things into the world of concepts, communication starts becoming more and more difficult.

In Getting Past No, William Ury of Harvard Law School’s Program on Negotiation and author of Possible, offers a proven breakthrough strategy for turning adversaries into negotiating partners.

We all have people in our lives who frustrate, annoy, or hurt us: workplace bullies, those who always claim to be right, or those with anxious or obsessive personalities. And most of us hurt others occasionally, too. Now, authors Dr. Helen McGrath, a clinical psychologist and professor, and Hazel Edwards, a professional writer, offer this extremely practical guide to dealing with the difficult personalities we encounter every day - in others, and in ourselves.

We've all encountered them: the bullies, the wet blankets, the yea-sayers that never come through. More often than not, we're left fumbling for words, stumbling toward the door...frustrated, enraged or just plain depressed.

Handling Difficult People provides concrete strategies to identify and handle difficult people. The author emphasizes being proactive to handle, not just cope, with them. The audiobook first underscores your right to defend yourself as opposed to concentrating on why the difficult person is somehow right. Armed with permission to defend yourself, you can then work on identifying the four types and then employ strategies and tactics to deal with each kind.

Successful people confront well. They know that setting healthy boundaries improves relationships and can solve important problems. They have discovered that uncomfortable situations can be avoided or resolved through direct conversation. But most of us don't know how to have difficult conversations, and we see confrontation as scary or adversarial. Authors Henry Cloud and John Townsend take the principles from their award-winning and best-selling book, Boundaries, and apply them to a variety of the most common difficult situations and relationships.

Start building bridges instead of barriers! This essential guide offers a simple five-part framework that will help you have honest and enlightening conversations despite deep and fundamental disagreements.

Do you want to resolve conflict peacefully without creating awkward tension? To stand up for yourself, set boundaries, and never feel disrespected? What if you could have those tough personal and professional conversations with less stress...and more success? Prevent avoidance and fear from dictating your decisions.

Why Boys Don’t Listen to Their Mothers reveals eye-opening principles and techniques designed to train adults on the best ways to manage, guide, and treat boys with behavioral problems. It does not disappoint as the content is filled with step-by-step instructions, stories, examples, and scenarios to help you get the results you’ve been searching for.

No matter what, situations will arise where people will cross your boundaries, break their commitments, or exhibit plain rudeness towards you. In these moments it is crucial that you step up, speak up, address the behavior, and navigate those difficult conversations with honesty, confidence, and understanding. This approach helps prevent the accumulation of anger, resentment, and bitterness in your relationships. Using this comprehensive guide, you can now navigate difficult conversations with transparency, confidence, and empathy while fostering a respectful relationship with others.

For most people, talking is as important as breathing. Verbalizing our thoughts and feelings with other human beings is so central to our survival that even in our attempts not to communicate, we still “say” something. Although we all communicate, the ability to do it proficiently and with purpose is something we develop with knowledge, practice, and experience. Good communication is about the way we give our thoughts a voice and listen to what others have to say. This audiobook is here to explain how to overcome the fear of conversation and talk to anyone with confidence.

Having to deal with a narcissist can be really tiring and intense, and I know exactly how you feel. Sometimes you might feel like there’s nothing to do with them, other than just undergo their emotional abuses, but while it’s true that you can’t change a narcissist, it’s also true that it’s actually possible to change your relationship with him. After listening to this manual, you will have the power to change the situation, even if it has been difficult for many years.

The truth is the world is full of difficult people. Haters, liars, narcissists, drama queens, and control freaks lurk around every bend. Chances are you've crossed paths with some of these characters before. It's possible that you share a workspace, a relationship, or even a home with them. And perhaps they're really starting to get on your nerves. It's time to put a stop to their shenanigans! This audiobook will teach you how to defeat the drama, decode the deception, and defend your mind from toxic people.

This is the go-to guide on working with anyone in your office - from the difficult or negative to the toxic and destructive - whether they are your manager, a team member, or someone who’s just waiting out the clock. Chock-full of useful advice that will make your workday happier and more productive.

You have to deal with difficult people all the time, including whiners and bullies. Whining is one of the most difficult behaviors to deal with. Get some perspectives on why whiners whine and what you can do to help yourself and them. In addition, you might be surprised to learn that some of the most brutal people are actually extremely sensitive inside. Get tips in this piece on how to help them take down their walls so your life can be a whole lot easier.

Relationships with toxic people can be detrimental to your well-being, and you have to be proactive to ensure that you know what to do with the toxic people in your life. Change the way you think, and learn how to manage stressful situations with difficult people with the help of this guide.

Is talking to others your Achilles' heel? Do you dread having to talk to your boss or show a presentation at a meeting? Is your lack of public speaking skills holding your career back? If so, Crucial Communication: Control Difficult Workplace Conversations Using Essential Dialogue Tools to Achieve Positive Results More Often is the right book for you! This book will show you real-life communication techniques so that you feel more comfortable talking to people at work, in different social settings, and more!