Emotional Business

Penguin presents the audiobook edition of Michael O'Leary by Matt Cooper, read by Stephen Hogan. September 2017. Ryanair cancels over 700,000 bookings, and its powerful PR juggernaut comes shuddering to a halt. For once, the airline's aggressive and flamboyant CEO, Michael O'Leary, is contrite and apologetic. A month later Ryanair announces increased passenger traffic for October, year-on-year growth and increased profits. Its share price soars. For the moment, it appears, a fundamental shake-up of Europe's biggest airline is off the table.

En su sexto libro, el autor de best-sellers, emprendedor e inversor Gary Vaynerchuk explora las habilidades emocionales esenciales que son parte integral de su éxito en la vida –y en los negocios– y proporciona a los líderes de hoy (y de mañana) herramientas críticas para adquirir y desarrollar estos rasgos. El secreto de Gary Vaynerchuk para el éxito consiste en utilizar 12 ingredientes emocionales en distintas combinaciones, dependiendo de la situación.

Chronic complainers, no accountability finger-pointers, or learning-resistant laggards—these culture-killers costs sales organizations more in productivity than being weak in the so-called hard skills of selling. Learn how emotional intelligence and the development of these critical soft skills improve sales leadership effectiveness and outperforms doubling down on more sales technology tools and fads. The missing link is in hiring for and developing emotional intelligence skills in sellers and sales leaders.

Découvrez des informations précieuses sur l'importance de la gestion des personnes dans le contexte des entreprises avec "Ressources humaines : Développer les Talents et Dynamiser les Organisations". Ce livre complet et pratique offre une approche directe et accessible, abordant les fondamentaux et les sujets clés de la gestion des personnes.

Are you striving for personal and professional growth but feel hindered by emotional obstacles? The Leadership Alchemist combines insights from Turning Chaos Into Gold and The Emotional Intelligence Advantage to guide you on a transformative journey. This unique compilation provides practical strategies to master emotional self-awareness, build trust, and lead with empathy in any environment.

Mindfulness Meets Emotional Awareness offers a pathway of insight and understanding into all our most challenging emotional states, demonstrating that every emotion we have can serve and support us in becoming the best we can be.

Découvrez comment devenir un leader exceptionnel grâce à Direction exceptionnelle, un guide complet qui offre des informations précieuses et des stratégies éprouvées pour propulser votre carrière de leader vers l'avant. Dans cet ouvrage, vous trouverez une approche pratique basée sur des principes solides, couvrant les fondamentaux du leadership, le développement personnel, les compétences en communication, l'intelligence émotionnelle, la prise de décision, la gestion d'équipe, le leadership transformationnel, l'éthique et la responsabilité, la gestion du changement et le leadership mondial.

Their work explains how empathy is more than an emotional experience. Instead, it encompasses the emotional, physical, sensory, and psychological experiences. Not everyone feels empathy in all of these ways, which is where empaths come in. This guide is an invaluable tool for understanding yourself as an empath, with scientific explanations, practical strategies, and recommendations for how to honor yourself and your empathetic skills.

"Du rêve à l'entreprise : Un guide pratique pour les entrepreneurs" est un guide complet et inspirant qui offre des conseils pratiques sur la manière de transformer une idée en une entreprise prospère. Grâce à des conseils pratiques et à des exercices stimulants, ce livre couvre tous les aspects, de la découverte de la passion entrepreneuriale à la croissance et à l'expansion d'une entreprise.

An emotional bank account operates in a similar fashion to a financial bank account. As explained in detail, when trust is overdrawn or accrued it directly affects relationships. Module 17 of 20.

You have likely heard stories from friends, family members, and colleagues who quit a job because of a toxic person. You may not have realized that these individuals not only take their tolls on our emotional psyches, but also the financial outcomes of their organizations. Through this book's many case examples, as well as evidence-based practices and templates, each chapter singles out one main issue and how to resolve it with respect and clarity. Dr. Kusy presents concrete practices that will restore civility and respect into your organization.

Emotional energy is in many ways our most precious resource. Emotions are the fuel for absolutely everything we say, do, and create, and emotions are directly responsible for the degree of personal and professional success that we enjoy in life. Successful people, no matter their profession or field of interest, all have one key characteristic in common: they are masters of managing their emotional energy. Simply put, they control their emotions, and don’t let their emotions control them.

In Ego vs EQ, Jen Shirkani shares strategies for using emotional intelligence (EQ) as a primary prevention tool to avoid career derailment. The executive leadership failure rate is high: two in five CEO’s fail in the first 18 months on the job and two thirds of business’ will disappear just a decade after founding. This book teaches you how to identify the most common reasons for leadership ineffectiveness, including the cascading consequences they create, and learn tools to prevent them.

A ninja, or shinobi, was a covert agent who operated within the shadows of feudal Japan. Often employing methods of irregular warfare, the mission of the shinobi was to create change and disruption at all costs. The shinobi worked in teams to gather intelligence and craft war plans, all while remaining invisible.

How to be human at work. The HBR Emotional Intelligence series features smart, essential listening on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

Hailed by PMA, the Independent Book Publisher's Association, as a "business breakthrough" and "one of the 30 best business books of the year" by Soundview, the first edition of Working Relationships set the standard for managing conflict and developing teamwork while learning to get along with friends and foes at work. Now author Bob Wall is back with the latest research and field-tested knowledge about the critical role emotional intelligence (EQ) plays in achieving workplace and career success.

Has teaching ever felt more stressful? External pressures, environmental factors, previous experiences, fear, anger—all these and more create stress and tension in the classroom. Emotional distress interrupts and can harm—even destroy—effective teaching, learning, and emotional wellness in teachers and students.

You will also learn all about emotional mastery with habits that will increase your happiness and overall emotional well-being. Learn how to hack your "happiness hormones" and balance your inner chemistry. Learn the most effective daily habits to skyrocket your mental state, and participate in the three-month positive thought challenge.

Picture yourself trapped in a traffic jam feeling utterly calm. Imagine being unflappable and relaxed when your supervisor loses her temper. What if you were peaceful instead of anxious? What if your life were filled with nurturing relationships and a warm sense of belonging? This is what it feels like when you've achieved emotional freedom.

Presenting a down-to-earth explanation of the basic principles of emotional intelligence, how to develop its basic skills, and their role in the lives of self-made multi-billionaires, this book will help you discover what it takes to succeed so that you can make way for a real change in your entrepreneurial career.