English Communication

Etiquette for Dummies approaches the subject from a practical point of view, throwing out the rulebook full of long, pointless lists. Instead, it sets up tough social situations and shows you how to navigate through them successfully, charming everyone with your politeness and social grace.

The Theory of Constraints (TOC) has been successfully applied in almost every area of human endeavor. And while Eli Goldratt is indeed a scientist, an educator and a business leader, he is first and foremost a philosopher. He is a thinker who provokes others to do the same. Dr. Goldratt exhorts his readers to examine and reassess their lives and business practices by cultivating a different perspective. In his latest book, The Choice, Goldratt once again presents his thought provoking approach.

Research into how we learn has opened the door for utilizing cognitive theory to facilitate better student learning. But that's easier said than done. Many books about cognitive theory introduce radical but impractical theories, failing to make the connection to the classroom. In Small Teaching, James Lang presents a strategy for improving student learning with a series of modest but powerful changes that make a big difference - many of which can be put into practice in a single class period.

Effective public speaking starts here. Learn how to create and deliver a dazzling speech for any occasion. In this self-paced audio series, two of the world’s top communicators share the powerful techniques they have developed in their experience speaking to millions of people. In addition to the basics of public speaking, you’ll learn how to think on your feet, play off your audience, and banish anxiety and stress.

Is there a hidden part of you that no one else sees? Do you have a vivid inner world of thoughts and emotions that your peers and loved ones can't seem to access? Have you ever been told you're too quiet, shy, boring, or awkward? Are your habits and comfort zones questioned by a society that doesn't seem to get you? If so, you might be an introvert. On behalf of those who have long been misunderstood, rejected, or ignored, fellow introvert Jenn Granneman writes a compassionate vindication.

Listening to this self-confidence and life-enhancing bible, bestselling author Robert Ringer guides you on the most exciting and rewarding journey of your life. This #1 bestseller will clearly demonstrate how to get from where you are now to where you want to be - with friends, lovers, finances, and all other areas of your personal world.

This book explains how wielding power affects your emotions and decision making and helps you avoid the traps that lead to negative consequences. With the latest psychological research and practical advice from leading experts, you'll learn how to use soft power to persuade others, fix unhealthy power dynamics in your team, use compassion to connect better with others, and remain ethical in your choices and actions.

Great communication skills can make all the difference in your personal and professional life, but for those who tend to get a bit tongue-tied under pressure or just have a hard time asserting themselves, voicing thoughts coherently and confidently can be difficult. Author Elizabeth Kuhnke takes the intimidation out of communication by sharing her top tips for successful communication in any situation. Find out how to listen actively, establish rapport, communicate with credibility, manage communication in difficult situations, and converse with ease using modern technology - and lots more.

At a time when we are more technologically linked than ever, our conversations have never been more distracted and disconnected—because most don’t know how to truly listen.  The result? You constantly fight to be “heard” over all the noise and distraction. In How to Listen, Oscar Trimboli, host of the Apple-award-winning podcast Deep Listening, shows you how to unlock your listening superpowers. Trimboli shares practical and pragmatic insights to help you notice when you aren’t listening—and what to do about it. 

The title of this audiobook, Can I See Your Hands, refers to one of the key outcomes of this audiobook - being able to tell whether or not people want to cause us harm. To put it very simply, if you can see someone's hands and they are not concealing them, holding a weapon or positioning to strike you, one's levels of trust and confidence can increase. This simple example can serve as a reminder to all of us in many of the complex moments we have to deal with, and difficult decisions we have to make, in everyday life.

In a world filled with trolls, we all need to live life more like a goblin. What does it mean to "live life like a goblin"? It means to give no f--ks, but also all the f--ks in the world at the same time. It means to be constantly anxiety-ridden while also eternally optimistic. A goblin's heart, specifically John Goblikon's, is filled with love, joy, angst, constant quandary, Chili's Southwestern egg rolls, metal, and empathy. Through goblin eyes, we learn about life, death, business, food, music, travel, culture, dating, school, drinking, compassion, and much more!

In Control the Conversation, the authors guide you in crafting a response to a question, not just an answer. A response should be multidimensional and include relevant and compelling information that goes beyond a mere answer. The authors help you build and apply this skill set. You will learn how to manage the four areas of disclosure - people, places, things, and events in time. You will also develop competence in techniques that will help you take control and get your message across in any kind of interview.

You're trying to help - but is it working? There's a better way. In this powerful, practical audiobook, emotional intelligence expert Richard Boyatzis and Weatherhead School of Management colleagues Melvin Smith and Ellen Van Oosten present a clear and hopeful message. The way to help someone learn and change, they say, cannot be focused primarily on fixing problems, but instead must connect to that person's positive vision of themselves or an inspiring dream or goal they've long held.

What do How to Win Friends and Influence People and Sell! have in common (other than Dale Carnegie)? They're both based on the premise that relationships are what matter. In this age where media is social and funding is raised by crowds, the sales cycle has permanently changed. It's no longer enough to know your product, nor always appropriate to challenge your customer's thinking based on your online research. In Sell!: The Way Your Customers Want to Buy, Dale Carnegie & Associates reveal the real modern sales cycle.

Excerpt of best-selling title, The Peacemaker. Conflict-resolution expert Ken Sande shows you how to help permanently resolve disputes in your everyday life. He takes you beyond quick fixes to true, life-changing reconciliation with family members, coworkers, and fellow believers.

Should I Stay or Should I Go? is a survival manual, a guidebook, and a shot of reality. Some people will never change, and kissing frogs is the stuff of fairy tales, not real life. The Beast never turns out to be a nice guy (or gal). This is a book that breaks down what mean people do to us, how they do it, and what we can do to survive.

Zen master Thick Nhat Hanh, best-selling author of Peace is Every Step and one of the most respected and celebrated religious leaders in the world, delivers a powerful path to happiness through mastering life's most important skill: How do we say what we mean in a way that the other person can really hear? How can we listen with compassion and understanding? Communication fuels the ties that bind, whether in relationships, business, or everyday interactions.

With this program, you'll have the tools, the techniques, and, just as importantly, the unflinching confidence to influence your readers and listeners decisively - both at work and at home.

Improv(e) Your Conversations teaches the ingenious rules of improv comedy that allow performers to turn boring prompts into memorable interactions worthy of standing ovations. This means there are real frameworks and templates to escape interview mode small talk – and start connecting and building rapport from the moment you say “Hello”. This book goes through over 15 of the most helpful and insightful improv comedy techniques with countless real-life examples to make you a great talker.

The New York Times best-selling author of The No Asshole Rule reads his guide on how to preserve civility, sanity, and success when facing a business world full of difficult people. Since The No Asshole Rule became a national best seller a decade ago, Robert Sutton has been asked, in a thousand different ways, the best way to deal with an asshole. This new guide presents Sutton's signature prescriptive advice.