High Management

What is the true meaning of quality? How can you influence positive attitudes towards quality within the workplace? Leading Quality teaches you how to influence and align your company’s definition of quality, so that you can deliver the best possible experience to your clients. You will learn the techniques successful leaders use to make their strategic decisions and you will be given the tools to ensure that your team is in alignment to achieving common goals.

Document your leadership vision, then transform your organization into it...and leave the legacy of an organization that performs brilliantly now and long after you've moved on.

It’s time to finally launch your high-ticket coaching offer—and launch it F-A-S-T. If you're considering this audiobook, then there have been a lot of obstacles that kept you from actually launching your coaching program and getting it off the ground. Some of those barriers include identifying your right-fit prospects, acquiring your first member when you don’t have any members at all, trying to locate your next members, and scaling your business without creating a monster that constantly demands your time and attention. This audiobook will help you overcome these barriers.

Technology thought leader and organizational architect Matt K. Parker breaks down the counterintuitive principles and practices that radically collaborative organizations thrive on. By combining the latest insights from organizational science, sociology, and psychology, he illuminates four imperatives that all radically collaborative organizations must embrace in order to succeed: team autonomy, managerial devolution, deficiency gratification, and candid vulnerability.

Our industry has always dealt with change. But the environment we re navigating now requires change at a whole different level. We ve moved from experiencing episodic change to continuous change and as John Kotter has famously noted, that requires a whole different set of skills and a whole different level of urgency. In his new book, thought leader Quint Studer explains how to leverage the powerful values that have always defined healthcare people passion, fortitude, willingness to learn to meet the challenges of our disruptive external environment.

You have the formal education, the experience and maybe even the title. Yet, you crave additional development of your leadership skills - not just another business book or workshop, but something practical, actionable and real-world. The Complete Leader is for you. Randy Lisk and Ron Price combine experiences and tools gleaned from decades working with leaders from Fortune 100 companies to small businesses to present twenty-five modules in The Complete Leader.

It’s not enough to hire an executive assistant and hope for the best. They can be your project manager, personal assistant, and chief of staff—if you know how to cultivate a partnership. In The 29-Hour Work Day, EA specialists and ProAssisting founders Ethan Bull and Stephanie Bull reveal their framework for building an alliance with the right EA to support your professional and personal growth. Their five performance multipliers show how to hire a trustworthy assistant, establish expectations, and set guidelines that will enable you both to accomplish goals.

In Friend and Foe, researchers Galinsky and Schweitzer explain why this debate misses the mark. Rather than being hardwired to compete or cooperate, humans have evolved to do both. It is only by learning how to strike the right balance between these two forces that we can improve our long-term relationships and get more of what we want.

Anger management is a crucial skill that everyone should learn, especially during the high school years. It's all about understanding and controlling our angry emotions in a healthy way. Anger is a normal human emotion, and it's perfectly okay to feel angry at times. However, what really matters is how we handle it. If not managed properly, anger can lead to negative consequences in our personal and social lives. One essential aspect of anger management is recognizing the physical and emotional signs of anger.

What do astronauts, Olympic champions, and Nobel laureates do differently that allows them to achieve at such a high level? High achievers share the same four attributes: intrinsic motivation, perseverance, strong foundation, constantly learning through informal means. The key to their success is that they do all four of these things at the same time. Based on research and in-person interviews with astronauts, Nobel Prize winners, and Olympic champions, The Success Factor outlines the approach that individuals aspiring to improve their performance can adopt.

When the pressure is on, great coaches remain laser-focused, confident, and fully in charge of their roster. They're the same way when it comes to developing strategies and game plans to succeed. In short, they always win because they have a superior decision-making process. Game-Time Decision Making provides everything you need to up your decision-making game and build a championship-level business.

The Culture Blueprint is a systematic guide to building a company culture. This audiobook is about fostering committed, enthusiastic employees. Distilling his years of experience teaching culture-building to companies like Google, P&G, and Amazon.

Chronic complainers, no accountability finger-pointers, or learning-resistant laggards—these culture-killers costs sales organizations more in productivity than being weak in the so-called hard skills of selling. Learn how emotional intelligence and the development of these critical soft skills improve sales leadership effectiveness and outperforms doubling down on more sales technology tools and fads. The missing link is in hiring for and developing emotional intelligence skills in sellers and sales leaders.

Insights from the latest research on team emotional intelligence and TalentSmartEQ’s research trends from working with over 200 teams (with 2000+ team members) combine to bring EQ know-how to the team level. Team Emotional Intelligence 2.0 delivers practical strategies and showcases how an emotionally intelligent team is far more than the sum of its parts. This book delivers 53 strategies and a step-by-step process for increasing team EQ skills so team leaders and anyone who’s a member of a team can achieve peak performance and reach their goals.

Traditional performance management processes are often ineffective in increasing workforce engagement and fostering a positive employer-employee relationship. Unlocking High Performance shows you how to transform this process to get the best out of your workforce. It presents a new model for performance management based on the three components of planning, cultivation and accountability, and situates this process within the wider aims of promoting work as a healthy relationship between employer and employee rather than a restrictive contract to be complied with.

You’re about to discover a proven strategy for how to become more productive with your time and at the same time, stop feeling overwhelmed! If this sounds difficult or you think it's not possible for you, don't worry, we'll go through step-by-step techniques to help you get, and stay, motivated. Because if you can stay motivated, nothing can stop you!

This work draws on four cases of bad leadership—two in political leadership, two in business leadership—to show how it goes from bad to worse. Kellerman finds that bad leadership and bad followership go through four phases of development: 1) Onward and Upward; 2) Followers Join In; 3) Leaders Start In; and 4) Bad to Worse. These findings correctly suggest that the book, in addition to being of theoretical interest, is of practical import.

An essential resource for current CEOs, leaders, and future leaders who realize a new cultural order is transforming what effective leadership is about, The Culturepreneur will help you and your organization reach new levels of performance - driving human, organizational, societal, and economic successes that exceed even your own expectations.

Terry Stueck helps the listener gain insight into finding the one thing we as humans desperately seek: peace. Our lives are full of anger, stress, hang-ups, and addictions. Learning to correctly identify the baggage you carry and then being able to forgive your past will lead you down a path to peace. We know we are supposed to forgive, but getting rid of the root of bitterness still locked inside your heart is challenging.

Forcing compliance is easy. Anyone can "make" another do a task or a job. It will get done, but when, and to what standard? High performance and, more importantly, sustained high performance can only come from engagement with and commitment to the job in hand. This audiobook will introduce you to the art of compassionate leadership - the art of getting the best for and out of people through the fulfillment of self-worth. It will show leaders how to give their teams a real sense of purpose and direction in order to motivate and inspire them to perform at a high level.