House Management

The former EVP of Walt Disney World shares indispensible rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. Lee Cockerell knows that success in business - any business - depends upon winning and keeping customers. In 39 digestible, bite-sized chapters, Lee shares everything he has learned in his 40-plus-year career in the hospitality industry about creating an environment that keeps customers coming back for more. Here, Lee not only shows why the customer always rules, but also the rules for serving customers so well they'll never want to do business with anyone but you.

El estrés nos consume, destruye nuestra capacidad de ser felices... y también daña la mucosa de las paredes estomacales y aumenta la presión sanguínea atacando de forma directa al sistema cardiovascular. Al deprimir el sistema inmunológico, permite el desarrollo de enfermedades crónicas. Pero si modificamos nuestra actitud mental y aprendemos las técnicas de relajación simples pero muy efectivas que propone el doctor Brian Weiss, podríamos reducir el estrés a su mínima expresión.

What is your one thing? The entrepreneur, thought leader, and best-selling author of Called to Create offers a refreshing invitation: stop trying to do it all so you can thrive in your unique, God-given work. In this thought-provoking audiobook, you’ll discover the exponential power of pursuing a singular craft. Through practical principles, Jordan Raynor provides straightforward steps for finding and thriving in your calling. He also highlights more than a dozen real-life examples of high-impact individuals who have chosen to focus on and excel in their unique gifting.

The eight business maharajas profiled here are among Asia's most powerful industrial tycoons. Their combined turnover runs into billions of rupees, and between them they employ some 650,000 people, while indirectly affecting the lives of millions more. Sip a cup of tea, drive to work, listen to music, build a house and the chances are that in these and a myriad other ways you are using products that they manufacture or market. By any yardstick, the achievements of these men would rank among the great business stories of our time. How did these men build their enormous empires?

Start by understanding your money mindset, risk profile and why you can't afford not to invest—especially if you're a woman (thanks, gender inequality!). Dive deep into the various ways you can invest in the stock market and learn more about property investment. Discover how your superannuation has already made you an investor, and get the low-down on ethical investing before creating your own investment strategy that reflects your goals and values.

A lo largo de un centenar de cortos capítulos, el doctor Carlson presenta una serie de estrategias simples para controlar el pesimismo y evitar que los sinsabores que la vida trae consigo nos amarguen la existencia. Nos muestra que la vida no tiene por qué ser una emergencia continua; puede ser un fluir armonioso donde la felicidad es posible a pesar de todo.

Aeronautical management encompasses the strategic planning, direction, and control of aviation operations. This field integrates principles of business management with the technical and regulatory aspects of aviation to ensure the efficient and safe operation of airlines, airports, and related services.

Do you suffer from chronic pain? If so, you're not alone. In fact, more than 100 million Americans deal with this life-changing issue every day. And if you're like most of them, you've tried all the normal "solutions": doctors, injections, medications, and surgeries. While these all have a place in healing, they have fallen short in dealing with the pain epidemic. So what can you do?

An attractive mix of entertainment, motivation, and practical instruction, the Shift Your Brilliance audio comes with additional stories and commentary from the author. Simon's masterful narration guides the listener smoothly through the steps and possibilities of becoming a "shifter". A shifter, it is explained, is one who is ready to create the future in uncertain times. They do not find themselves shifted about, unhappy, and wishing for better luck.

In the best-selling tradition of Liar's Poker comes a devastatingly accurate and darkly hilarious behind-the-scenes look at the wonderful world of management consulting.

Four Jack Tales from the Appalachian oral tradition, recorded by a nationally accalimed storyteller. In this collection, Jack has a little trouble adjusting to the workaday world and to personal financial management. Eventually he works hard enough, but his fortunes do not seem to parallel his productivity. Jack finally has to go a bit out of his way to prove himself, meanwhile dealing with a prospective father-in-law who plays hard to get.

Companies everywhere face two major challenges today: getting noticed and getting paid. To confront these obstacles, Bharat Anand examines a range of businesses around the world, from The New York Times to The Economist, from Chinese Internet giant Tencent to Scandinavian digital trailblazer Schibsted, and from talent management to the future of education.

Through the stories of a number of unsung heroes, Sanborn reveals the keys each one of us can use to improve our organizations and enhance our careers. He has an unparalleled ability to explain fundamental business and leadership truths through simple stories and anecdotes. You Don't Need a Title to Be a Leader offers an inspiring message for anyone who wants to take control of his or her life and make a positive difference.

LUCHEMOS CONTRA EL COMUNISMO QUE SE IMPARTE EN NUESTRAS ESCUELAS ENSEÑANDO CAPITALISMO... EN NUESTROS HOGARES

Best-selling author and spiritual guide Deepak Chopra invites you to become the kind of leader most needed today: a leader with vision who can make that vision real. Chopra has been teaching leadership to CEOs and other top executives for eight years, and the path outlined in The Soul of Leadership applies to any business, but the same principles are relevant in every community and area of life, from family and home to school, place of worship, and neighborhood.

Many moms live under the weight of seemingly constant fear. Moms worry about everything from their kids’ safety and emotional health to that weird little rash on their ankle. They are the referees, social planners, medics, financial consultants, cooks, travel agents, educational specialists, family therapists, and housekeepers. It’s utterly exhausting. Unfortunately, it’s not just exhausting, it leaves them flustered. Most of us don’t have access to the support or resources we need to manage being flustered in a healthier way.

This dynamic program, founded on cutting-edge psychological research, enables you to deconstruct and deal with stress head-on. Stress: The Psychology of Managing Pressure helps you identify external and internal sources of stress in your life and reframe unhelpful patterns of thought into powerful psychological solutions that you can apply every day. Underpinned by psychological theory, with relevant findings from psychologists, doctors, and teachers, this audiobook will help you smash the shadow of stress in any area of your life.

The author of the acclaimed New York Times best seller The Next 100 Years now focuses his geopolitical forecasting acumen on the next decade and the imminent events and challenges that will test America and the world, specifically addressing the skills that will be required by the decade’s leaders. The next 10 years will be a time of massive transition. In The Next Decade, George Friedman offers listeners a pro­vocative and endlessly fascinating prognosis for the immedi­ate future.

For over twenty years, Alan Henry has written about using technology and productivity techniques to work and live better for publications such as Lifehacker, The New York Times, and Wired. But he found that as a Black man he didn’t have access to some of the more powerful ways to hack your job—like only checking email once a day or blocking out time on your calendar to do deep work.

It's time to throw away all your old notions of what financial advice should look like. Because if you're looking for a book to put you on an austerity savings plan that has you giving up vacations and lattes, you're out of luck. But if you're looking to get your finances in rock-hard shape - in less time than it takes to finish a workout - then Alexa von Tobel, founder and CEO of LearnVest, has your back.