Human Work

From the pioneers of the management strategy that's transforming businesses worldwide, Making Work Human shows how to implement a culture of performance and gratitude in the workplace—and seize a competitive edge, increase profitability, and drive business momentum.

Jamie Merisotis, author of the award-winning 2016 book America Needs Talent, argues that people will coexist with smart machines by learning, earning, and serving others over their lifetimes. But Merisotis asserts large-scale change is necessary to develop and hone the knowledge, skills, and abilities that render us uniquely human. These qualities include compassion, critical thinking, ethical reasoning, and interpersonal communication.

In this updated and expanded edition of Human + Machine—including a new chapter on gen AI—Daugherty and Wilson show that the essence of the AI paradigm shift is the transformation of all business processes within an organization, whether related to breakthrough innovation, everyday customer service, or personal productivity habits. As humans and smart machines collaborate ever more closely, work processes become more fluid and adaptive, enabling companies to change them on the fly—or completely reimagine them.

In Garden City, popular pastor and speaker John Mark Comer gives a surprisingly countercultural take on the typical "spiritual" answer of the church. Comer explores Scripture to discover God's original intent for how we are meant to spend our time, reshaping how you view and do your work, rest, and life.

There is a large body of shared knowledge between the study of Organizational Behaviour and Human Resource Management but despite the crossover, they are often treated as very distinct disciplines. Written by a team of experts across both fields, Organizational Behaviour bridges the gap between OB and HRM, with an emphasis on inter-cultural and cross-cultural perspectives of organizational development, talent management, and leadership

By 2030, the world will be short of approximately 15 million health workers - a fifth of the workforce needed to keep healthcare systems going. Global healthcare leader and award-winning author, Dr. Mark Britnell, uses his unique insights from advising governments, executives, and clinicians in more than 70 countries to present solutions to this impending crisis.

This book predicts the decline of today's professions and describes the people and systems that will replace them. In an Internet society, according to Richard Susskind and Daniel Susskind, we will neither need nor want doctors, teachers, accountants, architects, the clergy, consultants, lawyers, and many others to work as they did in the 20th century.

This anthology of interdisciplinary writings looks at the integration of mind, body, and spirit as it plays out in the workplace—whether in birth coaching, teaching parents, assisting the terminally ill, or working in the military, the classroom, or the corporation. These essays reveal what gets in the way of our humanity in the work world and how to rediscover that humanity.

Look around you. Artificial intelligence is no longer just a futuristic notion. It's here right now - in software that senses what we need, supply chains that "think" in real time, and robots that respond to changes in their environment. Twenty-first-century pioneer companies are already using AI to innovate and grow fast. The bottom line is this: Businesses that understand how to harness AI can surge ahead. Those that neglect it will fall behind. Which side are you on?

Going beyond the how and why of burnout, a former tenured professor combines academic methods and first-person experience to propose new ways for resisting our cultural obsession with work and transforming our vision of human flourishing.

If you listen to the news, robots are coming for your job. Full-time employment will soon be a thing of the past as organizations opt more to hire employees on a contract basis. With technological advances across email, video, project management, and instant messaging platforms, being tied to a desk working full time for one company is becoming obsolete. So, where does that leave you? The Human Cloud may be the most important book you hear to prepare for how work is done in the future.

Robots may one day rule the world, but what is a robot-ruled Earth like? Many think the first truly smart robots will be brain emulations, or ems. Scan a human brain, then run a model with the same connections on a fast computer, and you have a robot brain, but recognizably human. Train an em to do some job and copy it a million times; an army of workers is at your disposal. When they can be made cheaply, within perhaps a century, ems will displace humans in most jobs.

Complete with case studies and exercises, An Authentic Human's Guide to Finding Meaningful Work is here to help you find your own unique path forward. Since no one else has the same upbringing, values, experience, talents, hopes, and dreams, this guide won't tell you what you "should" do, but instead encourage you to look at your options deeply and differently.

The human brain is an impossibly complex and delicate instrument—capable of extraordinary calculations, abundant creativity, and linguistic dexterity. But the brain is not just the most brilliant of evolutionary wonders. It's also one of the most bizarre. This book shows a whole other side of how brains work—from the patient who is afraid to take a shower because she fears her body will slip down the drain to a man who is convinced he is a cat and a woman who compulsively snacks on cigarette ashes.

Hidden beneath the surface of the internet, a new, stark reality is looming - one that cuts to the very heart of our endless debates about the impact of AI. Anthropologist Mary L. Gray and computer scientist Siddharth Suri team up to unveil how services delivered by companies like Amazon, Google, Microsoft, and Uber can only function smoothly thanks to the judgment and experience of a vast, invisible human labor force. These people doing "ghost work" make the internet seem smart. An estimated 8 percent of Americans have worked at least once in this "ghost economy".

In her early twenties, Charlotte Shane quit her women’s studies graduate program to devote herself to sex work because it was a way to devote herself to men. Her lifelong curiosity about male lust, love, selfishness, and social capital dovetailed with her own insatiable desire for intimacy to sustain a long career in escorting, with unexpectedly poignant results. Shane uses her personal and professional history to examine how men and women struggle in their attempts at romantic and sexual bonding, no matter how true their intentions.

What if leaders stripped away all preconceptions about how business operates, allowing the organization to go back to its core and build itself back up to become something new - something so responsive, so innovative and resilient, it becomes virtually non-displaceable in the market? The Regenerative Business sets the stage for what is now only dreamt of by most of today's forward-thinking leaders and paves the path to make it possible.

Teams Unleashed provides a map and compass for engaged, sustainable, and improved team performance. This practical approach uses the everyday language of teams to highlight what's working, and uncover what's not, and gives teams the tools to incorporate new practices that build team effectiveness. This is an approach proven in the real world of teams since 2005 and used by thousands of teams worldwide.

Whether you're a leader looking to connect with your workforce; a member of a small team, hungry to make a difference; or at the helm of a global organization, with an eye on the horizon - this is a how-to for forward thinkers like you.

Trust is the foundation of all meaningful relationships, yet 70 percent of professionals don't trust their managers. It's a number that actually surprises few but profoundly concerns most of the awesome thought leaders alive today. From Simon Sinek to Patrick Lencioni, Paul Zak to Brené Brown, all agree that a lack of trust is the root of faltering relationships and mediocrity at work. What galvanised Matthew Davies to write this book was the lack of tools to address this appalling problem.