Innovation Leadership

The nature of services in society and the economy is wide-ranging and complex, and the management of services and their innovation provokes a number challenges for practitioners, professionals, and academics. This book provides a range of perspectives on understanding, managing, and reconceptualizing service by bringing together contributions from leading figures in service research, to make a timely and significant multi-disciplinary contribution to the theory and practice of service management.

Big Bang Disruptions are new products and services that enter the market better and cheaper than established products, seemingly overnight. Larry Downes and Paul F. Nunes offer critical insights and strategies companies are using not just to protect themselves but to create and appropriate disruptive innovations for themselves. The authors detail the four stages of big bang innovation and show leaders how to see disruptions headed their way - and take action before it’s too late.

Here's how you can increase and sustain organic revenue and profit growth, whether you're running an entire company or in your first management job. Over the past seven years, Procter & Gamble has tripled profits; improved organic revenue growth, cash flow, and operating margins; and averaged earnings per share growth of 12 percent. Through eye-opening stories, A. G. Lafley and Ram Charan show how P&G and companies such as Honeywell, Nokia, LEGO, GE, HP, and DuPont have become game-changers.

In How to Kill a Unicorn, Payne pulls back the curtain on how the company is able to bring more innovative products and ideas successfully to market than any other firm, and offers inside accounts of how they solved their biggest challenges. Embedded in their approach to new ideas are hard-earned lessons about what separates innovations that work from those that don’t.

Everyone has the right to be well managed. And it is possible to be “just” at work - to treat others as you would be treated. These are radical propositions. When you live by them, the people you lead through your management hierarchy understand the context of the work they’re doing. They feel connected to the overall purpose of the enterprise and are aligned to its vision and values.

Part philosophy, part business, and part history, this book is a kaleidoscopic view of the way humans have been able to achieve greatness for themselves, their organizations, and the world at large. You'll learn from the wisdom of Eastern philosophies that are over 2,500 years old and the interconnected insights of Leonardo da Vinci. Couple that with Fortune 100 corporate cross pollination for creativity and startup thinking for how to adapt with ease, and you have Everything Connects. This isn't just a quick fix for your next quarter; this is how you succeed in the long run.

Der New York Times Bestseller, der in über zehn Sprachen übersetzt wurde! Das wegweisende Werk „The Innovator’s Dilemma“ zählt heute zu den wichtigsten Managementbüchern überhaupt. Warum versagen großartige Unternehmen im Wettbewerb um Innovationen, obwohl sie alles richtig machen? Warum erweisen sich die klassischen Erfolgsfaktoren wie Kunden-, Ertrags- und Wachstumsorientierung bei disruptiven Innovationen als geradezu gefährlich und existenzbedrohend?

This is a history of the transformation of Verizon and the telecommunications industry told through the eyes of founding CEO Ivan Seidenberg and his leadership team, with highlights and commentary from best-selling global leadership guru Ram Charan.

Based on 10 years of research and interviews with 80 top executives, the award-winning The Samsung Way is the first definitive guide to the groundbreaking management principles that transformed a lagging electronics company into one of the most successful brands in the world.

In The Change Maker’s Playbook, Amy Radin shares her insight-driven, down-to-earth approach to deliver innovation results under today's uncertain, complex, and rapidly changing conditions. Any leader in any size company, no matter the size or sector, feels the pressure to innovate, find new ideas and business models, and create enduring customer value. There is no one formula or set process to find and execute the ideas that achieve these goals.

Authentic Inclusion™, an idea originated by Frances West, former IBM chief accessibility officer, is defined as the institutional insight that human diversity is at the core of disruptive innovation. It calls for holistic actions across an institution to respect an individual's ability to make a difference despite being different. Frances describes how her personal and professional journey led her to this thinking and work. The book addresses the diversity issues and proposes new ways that business leaders can think about inclusion as human first.

In the context of global economic recession, fear has become institutionalized in many organizations, both in the private and public sectors. Board directors are under pressure from shareholders, senior executives are attempting to maintain sales in a nervous market and many people are concerned about job security and maintaining their living standards. The Psychology of Fear in Organizations shows how fear manifests itself in large organizations and how it impacts on the workforce.

Create products and services your consumers can't pass up - without the high cost of development.

Venus Genius: The Female Prescription for Innovation explores innovation from different perspectives: historical, scientific, sociological, cultural, and practical—all through the feminine lens. It addresses the shortage of women in innovation and how important it is to address this as a first step to inclusion. This book reveals that any innovator can acquire the necessary skills to create meaningful innovation.

In today's fast-changing, hyper-competitive market, developing your ability to creatively solve problems is mission critical. Creativity fuels growth, serves clients, and contributes to mission-based pursuits. Across every industry, organizations have an insatiable appetite to find creative problem-solvers, who can crack the code to unlock innovative outcomes and drive measurable results.

The Zero in Formula, Dennis Geelen's latest book, challenges business owners, CEO's, and leaders to think differently about their company. The stats don't lie. A large percentage of businesses do not make it past the first few years. Of the ones that do, only a small percentage end up surviving past 15 years. Many of those that survive have now plateaued or are in decline. You will learn what it means to be customer centric, with strategies and tools you can apply to your business. You will be guided through the recipe step-by-step to build your successful foundation.

What can you learn from the most successful companies in the world? The Capital One Story will help you understand and adopt the competitive strategies, workplace culture, and daily business practices that enabled an unlikely credit card startup to revolutionize the credit industry.

In The Creator Mindset, Bashan shows you how to use creativity as a decision-making tool and do so every bit as confidently as you use spreadsheets and data analysis.

Is your company prepared for the Gen D future, or is it heading toward life support? A lot of companies across the globe are going to die over the next few years not because of macroeconomic stress but because there is an emerging generation that is radically changing the rules of customer engagement.

In an age when corporate executives are focused on smoothing out differences and achieving consensus, Saj-nicole Joni and Damon Beyer contend that happy workers aren't always productive; they often become prone to boredom and complacency. While organizational harmony and strategic alignment are important, the health and well-being of organizations also depend on carefully constructed and constructive conflict.