Leadership Coaching

When it comes to providing effective solutions for the client, the coaching techniques are a little unique and very much focused on getting the client to where he or she wants to be within a stipulated period of time. The coach would ideally want to understand the vision that the client has and then create an outline of steps that the client will be able to follow to effectively get the vision from that stage to reality. In some cases, the inclusion of inspiring tips may be needed to get the client excited about reaching the end goal faster.

In today's fast-paced business environment, call centers play a crucial role in maintaining a company's reputation and customer satisfaction. As a call center leader, you are the linchpin that ensures these critical interactions are managed effectively and efficiently. Your responsibilities encompass overseeing daily operations, monitoring performance metrics, and, most importantly, coaching and developing your agents to excel in their roles. Coaching is crucial for call center leaders as it directly impacts the performance and satisfaction of their teams.

Bursting with innovative ideas, practical examples, and easily implementable approaches, The Author vs. Editor Dilemma will transform how you think about the structure and organization of your daily interactions. It will help you maximize any vertical relationship, from leading your team to influencing your manager.

Kevin Harrington, one of the original "sharks" of the TV hit Shark Tank, and serial entrepreneur Mark Timm take you on a journey that radically redefines what it means to truly succeed - at work, at home, and in every area of life.

The new edition of the best-selling employee development classic includes advice on talent retention in the gig economy and a new chapter on creating a career-development culture in your organization.

As with any challenge in life, the road to success is not a straight line that ends with a pot of gold, a big house, and a happy family - YOU are the one that must take control of your life and achieve the goals you have envisioned for years.

Consider Jason your spirit guide, offering strategies for honing in on what makes you weird, recognizing when feedback is just another form of procrastination, and how to stop with social media already. There's a specific set of strategies and exercises that can help you prioritize your life over your business, by identifying your MMM (Minimum Monthly Magic) number. He also offers examples from his own life (how he got out of $124K worth of debt, escaped the pressure to have a big wedding, and has thrived on social media by primarily ignoring it).

Are you ready to create, inspire, and lead your own amazing salon team? Salon owners, this book is for you. It equips you with the business smarts you need to build a team of people you love and trust, so you can reap the rewards you deserve: money, time, freedom, and choice.

Elaine Biech, one of the most highly regarded names in talent development, has set out to identify the perfect blend of content mastery and audience insight. The result is this highly informative book. The Art and Science of Training presents the science for learning and development, but it also emphasizes that training success lies in knowing what to do when things don't go as planned.

Brad Englert has written Spheres of Influence: How to Create and Nurture Authentic Business Relationships to help emerging leaders develop and perfect what he calls the “critical hard skill” of building effective and enduring business relationships.

The ultimate business coaching book, Coach: Coaching for Business Performance is an operation manual for all business coaches and leaders to leverage their relationships with clients or team members who depend on their leadership or guidance. Learn how to increase production and performance with detailed models for effective goal setting, about accountability practices, and how to troubleshoot common obstacles coaches encounter. This book is a must-have for anyone looking for a system to implement to help others succeed and reach their goals.

In the audiobook The Ultimate Coaching Toolbox- 98 Life Changing Techniques, Tools, and Exercises to Coach Clients to Success, you will discover 98 coaching worksheets, exercises, and tools that can transform your approach to working with clients. Plus you'll discover which clients, coaching types, and situations each of the tools works best for, and what to do when a coaching tool doesn’t turn out to be a great fit for a specific client.

Erin, a young technology executive, is burned out and discouraged in her management role. Facing a decision to confront her CEO and resign, she encounters a woman named Leah whose wisdom helps guide her choices. An uncommon mentorship develops as Leah challenges Erin to write a new story. Leah's insights into leadership and followership are fueled by her former relationship with a professor whose enduring lessons about the power of story are passed on to Erin. Challenged to recognize and overcome toxic work environments, Erin confronts her own ability to change her mindset.

En los negocios, como en la vida, si tú le das al Universo, éste te regresará el doble. Con esta filosofía Roberto Palazuelos dirige sus empresas y ha alcanzado el éxito: la Alquimia Espiritual. Aquí encontrarás consejos para realizarte como ser humano, lo que te llevará a revolucionar tu entorno financiero, a forjar una empresa feliz, eficiente y sustentable. Construye un andamiaje legal, económico y mercadológico; aprende a negociar un contrato, conviértete en un emprendedor y realiza tus sueños en cada nivel de tu vida. ¡Encuentra tu alquimia para el éxito!

The Simple Six system will teach you how to grow your business one step at a time while avoiding distractions.

Teams Unleashed provides a map and compass for engaged, sustainable, and improved team performance. This practical approach uses the everyday language of teams to highlight what's working, and uncover what's not, and gives teams the tools to incorporate new practices that build team effectiveness. This is an approach proven in the real world of teams since 2005 and used by thousands of teams worldwide.

As a teenager, real-estate broker Danny Morel felt he was destined to do great things. Even though he had to contend with a lackluster education system and lived on welfare in a single-parent home, he didn't let any of that hold him back. He had resilience - and now you can, too.

If there were a simple everyday practice that could radically transform your experience of life into an open, clear, connected, expansive, active, and driven adventure (yet naturally compassionate and intrinsically loving), would you want to learn more about it?

The ugly truth about diversity is that some people worry they must give up their power for others to have a chance. La’Wana Harris’s Inclusion Coaching method helps people realize that sharing power isn’t the same as losing it. The elephant in the room with diversity work is that people with privilege must use it to allow others equal access to power. This is often why diversity efforts falter - people believe in diversity until they feel that they have to give something up.

While it may not occur to us on a daily basis, there is a widespread cultural tendency toward quick decisions and quick action. Though the root cause is by no means malicious, we have begun to reward speed over quality, and the negative effects suffered in both our personal and professional lives are potentially catastrophic. Best-selling author and Chief Envisioner Dan Pontefract offers the solution to this predicament with what he coins "Open Thinking".