Leadership Development

What if charisma could be taught? For the first time, science and technology have taken charisma apart, figured it out, and turned it into an applied science: In controlled laboratory experiments, researchers could raise or lower people's level of charisma as if they were turning a dial.

Women need to know it's okay to be kind and assertive. Between Grit and Grace will show you that success comes when you are comfortable living in the space between grit and grace - grit meaning being resilient and taking charge of your life (socially-acceptable masculine attributes), and grace meaning showing others mercy (socially-acceptable feminine trait).

What if your next customer didn't have a pulse, preferences, or patience for poor performance? In Machine Customers: The Evolution Has Begun, CX Evolutionist Katja Forbes reveals how intelligent agents, autonomous procurement systems, and logic-driven buying platforms are silently revolutionising commerce. This trillion-dollar transformation is happening now, not in some distant future.

Unlock the power of Six Sigma with this essential guide to streamlining success! Have you ever struggled with inefficiencies in your business processes that lead to poor quality, wasted time, and decreased profits? Are you looking for a way to enhance your organization's performance and exceed customer expectations? If so, you're not alone, and you've come to the right place! Many businesses face these challenges every day. From inefficient processes to a lack of customer satisfaction, these issues can hinder a company's growth and success.

The traditional hierarchical organization is dead, but what replaces it? Numerous new models - the agile organization, the networked organization, and holacracy, to name a few - have emerged, but leaders need to know what really works. How do you build an organization that is responsive to fast-changing markets? What kind of organization delivers both speed and scale, and how do you lead it? Arthur Yeung and Dave Ulrich provide leaders with a much-needed blueprint for reinventing the organization.

Most of us look at our days in the wrong way: We exaggerate yesterday. We overestimate tomorrow. We underestimate today. The truth is that the most important day you will ever experience is today. Today is the key to your success. Maxwell offers 12 decisions and disciplines - he calls it his...

This program is read by the author. The definitive guide to communicating and connecting in a hybrid world. Email replies that show up a week later. Video chats full of “oops sorry no you go” and “can you hear me?!” Ambiguous text-messages. Weird punctuation you can’t make heads or...

It’s not being negative or pessimistic to assume that something will always go wrong in business and in your career. It’s being realistic. What you do when crisis hits is the only thing matters - and this proven guide delivers everything you need to take positive action with confidence, skill, and professionalism. Frank Supovitz, the man who has been behind-the-scenes at major events like the Super Bowl, Stanley Cup, and Indy 500 guides you through the process of making sure you handle inevitable problems as if it’s something you do day in and day out.

Originally published in 1928, this is the book that began Napoleon Hill's self-help odyssey. Hill queried dozens of people about the keys to their prosperity and organized his findings into 16 principles. Each principle marks a chapter of this book, forming a methodology for employing untapped "mind-power" that leads to success.

From the multimillion-copy bestselling author of The 7 Habits of Highly Effective People, Dr. Stephen R. Covey illustrates how his principles of leadership can be applied to children of all ages. In today’s world, we are inundated with information about who to be, what to do, and how to live...

The author of Expect To Win and Strategize To Win steps out with dynamic strategies for leaders of today and tomorrow. Work has undergone a sea change, introducing a new matrix of concerns and questions for leaders and potential leaders. What does it take to lead effectively now? What does...

Average schools don't inspire greatness - and greatness is what our world needs if we are going to produce world-changing learners. In Culturize, author and education leader Jimmy Casas shares insights into what it takes to cultivate a community of learners who embody the innately human traits our world desperately needs, such as kindness, honesty, and compassion. His stories reveal how these "soft skills" can be honed while meeting and exceeding academic standards of 21st-century learning.

Mastering Professional Scrum is for anyone who wants to deliver increased value by using Scrum more effectively. Leading Scrum practitioners Stephanie Ockerman and Simon Reindl draw on years of Scrum training and coaching to help you return to first principles and apply Scrum with the professionalism required to achieve its transformative potential. The authors aim to help you focus on proven Scrum approaches for improving quality, getting and using fast feedback, and becoming more adaptable, instead of “going through the motions” and settling for only modest improvements.

The world has changed, the fire department has changed, and the firefighters you serve with have changed. Fire organizations offer more services to the public via a more diverse group of firefighters than ever before. Those that rely on you to serve and lead them deserve a fire officer who can effectively evolve to meet their specific and unique needs while keeping what has historically made the fire service great.

You believe in a good idea. You know it could make a crucial difference for you, your organization, your community. You present it, hoping for enthusiastic support. Instead, you get confounding questions, inane comments, and verbal bullets. Before you know what’s hit you, your idea is dead, shot down. It doesn’t have to be this way, say John Kotter and Lorne Whitehead. In Buy-In, they reveal how to protect good ideas and win the support needed to deliver valuable results.

Want to go from tension to trust in one conversation? Discover the power of your next word. Ever felt like no matter what you say, it only makes things worse? Do your conversations with loved ones, coworkers, or friends often spiral into silence or shouting? Do you feel emotionally exhausted from trying to be understood—or trying to understand? You’re not alone.

Visionary business leader Greg Brenneman has written the 21st-century companion to Stephen Covey's classic The 7 Habits of Highly Effective People. Like Covey before him, Brenneman believes that true business success and personal fulfillment are two sides of the same coin. The techniques that will grow your business will also help you achieve a rich, purposeful, and integrated life.

Have you ever wondered, “If I could go back in time and talk to my twenty-year-old self, what would I say?” In The Vagrant, a brash young executive finds himself asking that exact question when his world is turned upside down. From Dan Rockwell, creator of the popular Leadership Freak blog, and John David Mann, coauthor of the award-winning classic The Go-Giver, The Vagrant follows Bob, a bright, up-and-coming leader in the health care business who leads a team of forty at a large city hospital.

The Coffee Bean is an inspiring tale that follows Abe, a young man filled with stress and fear as he faces challenges and pressure at school and home. One day after class, his teacher shares with him the life-changing lesson of the coffee bean, and this powerful message changes the way he thinks, acts, and sees the world. Abe discovers that instead of letting his environment change him for the worse, he can transform any environment he is in for the better.

Stop going through life,Start growing through life! While navigating their way through Mumbai's horrendous traffic, Gaur Gopal Das and his wealthy young friend Harry get talking, delving into concepts ranging from the human condition to finding one's purpose in life and the key to lasting...