Management Communication Skills

Imagine ser capaz de aliviar a tensão e promover acordos mesmo nas situações mais difíceis - apenas mudando a maneira de falar. Durante décadas, Marshall Rosenberg fez exatamente isso, resolvendo pacificamente conflitos em famílias, escolas, empresas e governos, em mais de 30 países. Neste audiolivro, Marshall apresenta seu sistema, a Comunicação Não Violenta, para nos ajudar a falar as verdades mais profundas, abordar nossas necessidades e emoções não reconhecidas, e honrar essas mesmas preocupações quando nos relacionamos com os outros.

Negotiations can be a perplexing and often-intimidating endeavor. Are there aspects about the process that are hiding beneath the surface, unknown to even experienced negotiators? Or insider tools that would change your game considerably? The answer is yes—and they're all revealed in this practical guide from a world-renowned negotiation expert. Negotiation Essentials demystifies this all-important subject, helping you break the process down into easily digestible parts.

En este manual el Dr. César Lozano explica y brinda consejos para superar las carencias y aprender a respetar la opinión de los demás.Libro bestseller. El lado fácil de la gente difícil, del destacado motivador César Lozano, es la mejor guía para alejarnos de la amargura y ser maravillosamente felices.

This audiobook is a primer on the most essential soft-skills that you can, or rather should, learn to help you in your career progression and professional growth. As more and more jobs get standardized, automated, or disrupted with the onslaught of technologies, these skills will give you a consistent and constant advantage amongst your peers.

La persuasión es una de las habilidades más efectivas para construir relaciones personales exitosas y alcanzar lo que deseamos en la vida, con efectos a largo plazo.

This short book condenses the habits and techniques - your tools - that work most of the time for most of the people who write at work and want to be happier in all parts of their lives: nothing more, nothing less. It's also an accurate reflection of my 40 years of writing for business and of teaching writing at two prestigious universities and many professional societies and companies.

Are you tired of having the same arguments and fights with your partner? Do you wonder if your relationship will ever change or if it can be saved? If you are seeking a permanent fix to all of your greatest relationship problems this audiobook is for you. Finding Your Relationship Fix, outlines the most common reasons couples go to therapy and demonstrates how these issues are treated in counseling. Listeners are provided with the tools they need to fix their relationship problems and eliminate the barriers that plague even the greatest of relationships.

Did you know you’re likely to have had over 89,000 heated altercations with your closest relations before you reached the age of eight? By age 16, thousands more hours will have been spent by most of us in some form of disagreement with those in our extended social networks. As a species, we’re well practiced at falling out with each other. We may even have a gene for it – certainly, some of us seem to be gifted. When it comes to finding resolutions, however, things don’t come quite so naturally: As much as 90 percent of all inter-personal conflicts never reach agreement.

Life happens one conversation at a time, and almost everything you want is on the other side of a tough conversation. The problem? Communication is hard. You were born with a voice box, but it didn’t come with instructions on how best to use it. That changes now. Communications expert AmyK Hutchens shares how to confidently and competently navigate your toughest conversations without saying something you regret, giving your power away, or damaging your relationships.

Listen to Leadership for Beginners and Neuro Discipline and learn about leadership and self discipline. Sound interesting? The author thinks so too!

Your brand is the stories people share about you when you're not in the room, and it's these brand stories that determine if people buy from you, employ you, work for you, or invest in you. When the stakes are that high, wouldn't you want to take control of it? In Magnetic Stories, business storytelling expert Gabrielle Dolan reveals how you, too, can create and share stories that stick.

As a leader, you work hard at crafting effective messages. You aim to influence, persuade, present. You have a voice, you have a platform… but is anyone listening? The reality is that the people you’re talking to are distracted. They’re listening at a rate of 125–250 words per minute, but they’re thinking at 1,000–3,000 words per minute. That gap means they’re likely to miss 75% of what you say.

To effectively convey what you're feeling and thinking takes skill and requires effort—no one is born knowing how to be the perfect communicator. You can become a master communicator, even if you find yourself often feeling tongue-tied and hesitant.

On a scale of one to 10, how well can you control your temper on the phone? For me, I have moved from a two to a solid seven on most days. But I wasn’t always that way. It took a lot of practice and specific techniques to reach that point.

In today’s contentious culture, how do you get what you want while preserving your important relationships and your own integrity? Some suffer in silence as chronic avoiders. Others can’t help but challenge people who say or do something they disagree with. But you can learn to transcend your innate personality and old habits to respond thoughtfully and strategically to any conflict. In Conflict Fluent, conflict resolution specialist Emily Taylor teaches listeners five proven approaches.

Im richtigen Ton können wir alles sagen, im falschen nichts. Schlagfertigkeit 2.0: Die beliebte Bestseller-Autorin Nicole Staudinger zeigt, wie wir mit Worten Brücken bauen können. Als Schlagfertigkeitsqueen brachte sie uns bei, jede Situation wortgewandt zu meistern - nun, in "Leicht gesagt!" aber zeigt sie uns, wie wir nicht nur gekonnt parieren, sondern mit guter Kommunikation Konflikte im Alltag, dem Job, der Familie und der Liebe nachhaltig lösen und uns endlich wieder verstehen.

Most of us struggle to find the balance between being friendly and liked, and standing our ground or setting boundaries to get what we want. We feel that we should change in order to fit in, even when that goes against who we are. Irresistible Assertiveness will teach you how to proceed in delicate situations and how to set clear boundaries in a courteous and pleasant way that will create mutual understanding and help you to get what you want without being a jerk.

In addition to providing very realistic and down-to-earth answers to the challenges most married couples face, The Marriage Riddle: Presents several insights and practices, such as the four steps to communicate without arguing, how to stop controlling, how to see with the heart, and the art of letting, listening, and understanding to name a few, describes how to navigate the social and emotional dynamics of marital conflict without allowing our emotions to take the driver's seat, and much more.

Ein Hörbuch, das zu verblüffenden Erkenntnissen führt - über seine Mitmenschen und sich selbst. Innerhalb seiner Methode der Gewaltfreien Kommunikation stellt Rosenberg zwei unterschiedliche Konzepte von Macht vor. Mit leicht verständlicher Ausdrucksweise schafft es der Psychologe der Hörerschaft ein hochkomplexes Thema nahezubringen. Dabei wird die zentrale Frage beantwortet, wie es möglich ist, eine gewisse Macht innezuhaben, ohne dabei die eigenen Wertvorstellungen sowie die seiner Mitmenschen aus den Augen zu verlieren.

Using real-world examples, illustrations from their own lives, and a researchbased approach, dynamic daughter-mother duo Lauren Reitsema and Joneen Mackenzie guide you through familiar relationship situations. Their suggestions can be used with your partner, coworkers, children, extended family members, and friends. Drawing from their experience teaching thousands through The Center for Relationship Education, they introduce practical, easy-to-use strategies that will help you communicate more effectively and work through relationship challenges with confidence.