Marketing Communications

Nutzen Sie die Kraft einer guten Story bereits vor dem ersten Kundenkontakt: in Ihrer Telefonwarteschleife. Lassen Sie Ihre Kund:innen nicht einfach warten - unterhalten Sie sie! So sorgen Sie für gute Laune und eine größere Zufriedenheit. Gleichzeitig kurbeln Sie die Kaufbereitschaft an, revolutionieren Ihr Beschwerdemanagement und sorgen für einen sinkenden Krankenstand.

Quality service impacts sales and returns positively. This book teaches how to be successful and profitable in your business by offering exceptional customer service, and it also explains thе main rеаѕоn whу mаnу ѕuссеѕѕful соmраniеѕ make excellent customer service аn imроrtаnt еlеmеnt in thеir agenda. What you’ll learn in this book will work great for business owners, entrepreneurs, and training of customer service specialists.

Selfmarketing significa fare marketing di se stessi ovvero progettarsi, migliorarsi...

You will start at the beginning, learning what focused networking is all about and why it is so vitally important to your business. Next, you’ll look at effective networking techniques and strategies. These proven techniques and strategies will be broken down into actionable steps that you can begin to use today. You’ll also learn about some very common networking obstacles and what you can do to overcome them. You will then learn how to put together a networking checklist that you can use on the fly, before any networking events or opportunities.

Ogni giorno milioni di voci viaggiano sulle linee telefoniche con l'obiettivo di generare opportunità commerciali.

Would you like to instantly catch people’s thoughts, emotions, motivations, and intentions through mere observation? If yes, you’re in the right place! 10-Minute Social Psychology is a unique audiobook that takes a deeper look into social conflicts: What causes them, what keeps them alive, and most importantly - what you can do about them. The audiobook presents how social awareness is built, and takes you step-by-step through the various mindset shifts and action items.

Unlock your full potential as a salesperson with Sales Affirmations: Mastering Communication Skills for Sales Success, the ultimate guide to mastering the art of persuasive communication. This powerful book is packed with carefully crafted affirmations designed to boost your confidence, sharpen your interpersonal skills, and keep you motivated to close more deals. Whether you're a seasoned professional or just starting in sales, these affirmations will help you build stronger connections with clients, handle objections with ease, and stay focused on achieving your goals.

Sound interesting? The author thinks so too! Listen to Communicate Excellence: A Guide to Authentic, Positive, Consistent Front Desk Communication and experience the compelling world of customer service and communication in dentistry and orthodontics.

Was sind Symbole, Signale und was ist Semiotik? Wie uns Symbole im Vertrieb helfen können, um zu überzeugen. Wie wir was kommunizieren, ist entscheidend für den Erfolg. Symbole sind Kommunikation mit dem Unterbewusstsein. Was Kleidung und Verhalten über uns aussagt, ist mehr als wir denken. Verstehen von cultural codes, corporate codes und alltäglichen Ritualen.

Führung hat nichts mit Hierarchie zu tun. Die vier übelsten Arten von Problem-Chefs und wie Sie damit umgehen lernen. Wie man seinen Chef führt, ohne ihn vorzuführen. Warum man zum richtigen Zeitpunkt auch gegen die Meinung des Chefs argumentieren sollte.

Warum Einstellung und innerer Dialog wichtiger sind als stures Auswendiglernen: Wie man zuverlässig jeden Smalltalk meistert, Warum die positive Formulierung immer gewinnt, Wie man sich selbst permanent reflektiert, Warum ein starkes Ende so wichtig ist, Wie Rhetorik im Business garantiert wirkt.

Are you struggling with talking to people? Are you struggling to engage with people? Are you struggling to talk to a crowd? This book will teach you how to develop your character and also how to actually talk to a crowd of people in front of you and those close to you, such as friends and family.

Here's the problem: In my work as a speaking coach people tell me all the time how much they dislike, even hate, speaking before others. And is it ever obvious when I sit in on their presentations... the shaky voices, the tense and uninspiring delivery, the red faces and off-putting body language.

Think about it... If you ever find yourself up there in front of the room, giving talks or presentations lacking in confidence, expertise, or charisma, you don't lead, you don't convince, and you don't sell. Bottom line: Bad talks are bad for business. In this one-of-a-kind "Learn & Affirm" audio you will not only learn eight powerful strategies that will give you the ability to speak with poise, power, and pizzazz in front of any audience, but by using Stan Munslow's proven "Learn & Affirm" process, you will learn these strategies faster and more effectively than you ever thought possible.

Las pequeñas empresas son el corazón de nuestra economía y representan el 99 por ciento de las empresas de los Estados Unidos, según Babson College. Y aunque su trabajo más esencial como propietario de una pequeña empresa es ayudar a sus clientes, también es vital desarrollar algunos conocimientos sobre financiación empresarial. Aumentar su educación financiera es más simple de lo que piensa, particularmente cuando usa una aplicación de software de presupuesto para ayudar.

Are you looking for more ways to attract customers and make better sales? Hacking the Content Marketing Code will take you through all the steps and strategies to grow your business through the power of content marketing. Get access to the industry’s best-kept secrets. This is your comprehensive guide to connecting with your customers, strengthening relationships, and converting leads. This book provides invaluable marketing insight in a simple, practical way. Step up your content marketing game and generate the sales you want!

Need a crisis? Pick one. If you’re a PR professional working in a corporation, startup, small business, or nonprofit, you’ll have to deal with a crisis. When. Not if. Are you prepared to deal with the media? Hold a press conference? Prepare speaking points for the CEO? Give media training? Get a handle on your brand and keep the facts front and center?

Run With Foxes is a blistering, must-listen collection of real-life stories from this fascinating world, revealing the messy reality of decision-making in marketing and the secrets of making better decisions. Breaking open marketing triumphs and disasters with brutal honesty, as well as sharing exclusive first-hand interviews with some of the world’s most respected marketers, this is the ultimate insider’s guide to being a better marketer.

As an entrepreneur, your success depends on business communication skills. Whenever you make a powerful business presentation, deliver a winning pitch, or ace your business meeting, you have the potential to deliver a shot of financial adrenaline to your passion project. You can get the money you need to launch a startup, develop a business idea, or put investment capital to work and make investors happy. But what do you do when the rules of the game change?

It takes more than good social skills to get what you want from your child's teacher, your hairdresser, mechanic, hotel reservation agent, and more. Encounters that were once simple are now like mini-excursions to a foreign land. Say the Magic Words is your passport to mastering these daily encounters. You'll find the most effective way to get what you want and need, and know what not to say and do.