Organizational Behavior Leadership
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The Nordstrom Way to Customer Experience Excellence, 3rd Edition
- Creating a Values-Driven Service Culture
- Auteur(s): Robert Spector, breAnne O. Reeves
- Narrateur(s): Eric Pollins
- Durée: 6 h et 14 min
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In this new edition of the management classic, the authors explore in-depth the core values of the culture that have made Nordstrom synonymous with legendary customer service. These essential values have enabled Nordstrom to survive and adapt to dramatic market shifts regularly since 1901, and the new edition explains how the Nordstrom approach can be emulated by any organization - in any industry - in every corner of the world.
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Inspirants!!!
- Écrit par JF Boyer le 2019-01-16
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The Nordstrom Way to Customer Experience Excellence, 3rd Edition
- Creating a Values-Driven Service Culture
- Narrateur(s): Eric Pollins
- Durée: 6 h et 14 min
- Date de publication: 2017-11-21
- Langue: Anglais
- The fully revised and updated edition of the classic book about Nordstrom's extraordinary customer service....
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Prix courant: 25,00$ ou 1 crédit
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The Spirit of Kaizen
- Creating Lasting Excellence One Small Step at a Time
- Auteur(s): Bob Maurer, Leigh Ann Hirschman
- Narrateur(s): Bob Maurer
- Durée: 4 h et 8 min
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UCLA psychologist and organizational consultant Dr. Robert Maurer provides a simple and proven effective technique for making major changes with minimal disruption. Applying the operational concept of kaizen - small, continual improvements - to common management challenges, managers can drive major improvements with a series of well-planned techniques for boosting quality, innovation, sales, and morale.
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The Spirit of Kaizen
- Creating Lasting Excellence One Small Step at a Time
- Narrateur(s): Bob Maurer
- Durée: 4 h et 8 min
- Date de publication: 2012-11-06
- Langue: Anglais
- The easy-to-implement guide to driving organizational change by applying the proven concept of kaizen....
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Prix courant: 23,31$ ou 1 crédit
Prix réduit: 23,31$ ou 1 crédit
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Learning to Lead, Leading to Learn
- Lessons from Toyota Leader Isao Yoshino on a Lifetime of Continuous Learning
- Auteur(s): Katie Anderson
- Narrateur(s): Katie Anderson
- Durée: 8 h et 36 min
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In Learning to Lead, Leading to Learn, leadership coach Katie Anderson and Toyota leader Isao Yoshino bring you a remarkable book about what it means to learn, to lead, and to care. With a career that spanned nearly four decades at Toyota Motor Corporation, Isao Yoshino’s stories help us understand how Toyota intentionally developed the culture of excellence for which it is renowned today, and how one person learned to lead so that he could lead to learn.
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Excellent Book on Leadership & Process Improvement
- Écrit par Amazon Customer le 2022-07-13
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Learning to Lead, Leading to Learn
- Lessons from Toyota Leader Isao Yoshino on a Lifetime of Continuous Learning
- Narrateur(s): Katie Anderson
- Durée: 8 h et 36 min
- Date de publication: 2021-07-14
- Langue: Anglais
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In Learning to Lead, Leading to Learn, leadership coach Katie Anderson and Toyota leader Isao Yoshino bring you a remarkable book about what it means to learn, to lead, and to care. This book offers their shared reflections on leadership and learning....
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Prix courant: 25,00$ ou 1 crédit
Prix réduit: 25,00$ ou 1 crédit
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Think One Team
- An Inspiring Fable and Practical Guide for Managers, Employees and Jelly Bean Lovers
- Auteur(s): Graham Winter
- Narrateur(s): Mark Meadows
- Durée: 3 h et 35 min
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Think One Team has been specifically designed to help listeners, and everyone in their organization, to create and sustain teamwork across boundaries. Beginning with the fable of the big jelly bean team, listeners join one company's engaging, enlightening, and at times funny journey from silo-afflicted to one team. From their experiences you will learn the five practices that define the difference between think silos and think one team, and see what these practices mean for leaders and employees across an organization.
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Think One Team
- An Inspiring Fable and Practical Guide for Managers, Employees and Jelly Bean Lovers
- Narrateur(s): Mark Meadows
- Durée: 3 h et 35 min
- Date de publication: 2020-07-27
- Langue: Anglais
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Graham Winter weaves a fascinating and entertaining business story that reveals an engagingly simple and powerful model to free organisations of 'silo thinking' and empower them to fulfill the possibilities that come from thinking and acting as one team....
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Prix courant: 14,47$ ou 1 crédit
Prix réduit: 14,47$ ou 1 crédit
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Leading with Kindness
- How Good People Consistently Get Superior Results
- Auteur(s): William Baker, Michael O'Malley
- Narrateur(s): Mark Smeby
- Durée: 6 h et 16 min
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Authors William Baker and Michael O’Malley teach listeners that - far from popular media portrayals of corporate callousness - kindness has a very distinct and essential place in the office. Subtly and very effectively, a gentler, more human conception of leadership has become the gold standard for excellence. This insightful and refreshing book shows leaders how they can leverage the deceptively complex notion of kindness as guiding principle to lead more effectively.
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Leading with Kindness
- How Good People Consistently Get Superior Results
- Narrateur(s): Mark Smeby
- Durée: 6 h et 16 min
- Date de publication: 2021-01-26
- Langue: Anglais
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When it comes to business, nice guys don’t finish last. In fact, the opposite is true. This award-winning book shows leaders how to leverage and exhibit kindness at work for the good of their teams and the future success of their organizations....
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Prix courant: 25,63$ ou 1 crédit
Prix réduit: 25,63$ ou 1 crédit
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Making Things Right at Work
- Increase Teamwork, Resolve Conflict, and Build Trust
- Auteur(s): Gary Chapman, Jennifer Thomas, Paul White
- Narrateur(s): Brandon Bell
- Durée: 3 h et 10 min
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Like all relationships, the ones we have at work are subject to stresses—maybe even fractures that can really take a toll on the workplace. Productivity is lost. Time is wasted. Tension mounts. Cooperation is reduced. And the workplace becomes toxic. What’s the solution? In Making Things Right at Work, Dr. Gary Chapman is joined by business consultants Dr. Jennifer Thomas and Dr. Paul White to offer the strategies you need to restore harmony at work. Don’t let broken relationships taint your work environment. Take the needed steps to make things right today.
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Making Things Right at Work
- Increase Teamwork, Resolve Conflict, and Build Trust
- Narrateur(s): Brandon Bell
- Durée: 3 h et 10 min
- Date de publication: 2022-04-04
- Langue: Anglais
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Like all relationships, the ones we have at work are subject to stresses—maybe even fractures that can really take a toll on the workplace. Productivity is lost. Time is wasted. Tension mounts. Cooperation is reduced. And the workplace becomes toxic....
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Prix courant: 16,15$ ou 1 crédit
Prix réduit: 16,15$ ou 1 crédit
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ReCulturing
- Design Your Company Culture to Connect with Strategy and Purpose for Lasting Success
- Auteur(s): Melissa Daimler
- Narrateur(s): Tanya Eby
- Durée: 6 h et 17 min
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It's no secret that culture is the key to attracting and engaging top talent and seizing the competitive edge. But the vast majority of culture efforts fail as quickly as they started. Why? Because leaders are missing the big picture. They're creating and communicating values but failing to ensure the values are tied to the purpose and the strategy of the company while also being integrated into processes, operations, and behaviors.
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ReCulturing
- Design Your Company Culture to Connect with Strategy and Purpose for Lasting Success
- Narrateur(s): Tanya Eby
- Durée: 6 h et 17 min
- Date de publication: 2022-05-10
- Langue: Anglais
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It's no secret that culture is the key to attracting and engaging top talent and seizing the competitive edge. But the vast majority of culture efforts fail as quickly as they started. Why? Because leaders are missing the big picture....
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Prix courant: 22,26$ ou 1 crédit
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The Self-Made Billionaire Effect
- How Extreme Producers Create Massive Value
- Auteur(s): John Sviokla, Mitch Cohen
- Narrateur(s): Erik Synnestvedt
- Durée: 6 h et 17 min
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Imagine what Atari might have achieved if Steve Jobs had stayed there to develop the first massmarket personal computer. Or what Steve Case might have done for PepsiCo if he hadn't left for a gaming start-up that eventually became AOL. What if Salomon Brothers had kept Michael Bloomberg, or Bear Stearns had exploited the inventive ideas of Stephen Ross? Scores of top-tier entrepreneurs worked for established corporations before they struck out on their own and became self-made billionaires.
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Wasn’t very good
- Écrit par jeremy w. le 2023-07-08
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The Self-Made Billionaire Effect
- How Extreme Producers Create Massive Value
- Narrateur(s): Erik Synnestvedt
- Durée: 6 h et 17 min
- Date de publication: 2015-01-06
- Langue: Anglais
- Imagine what Atari might have achieved if Steve Jobs had stayed there to develop the first massmarket personal computer....
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Prix courant: 25,92$ ou 1 crédit
Prix réduit: 25,92$ ou 1 crédit
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Reframing Organizations, 6th Edition
- Artistry, Choice, and Leadership
- Auteur(s): Terrence E. Deal, Lee G. Bolman
- Narrateur(s): Barrett Leddy
- Durée: 18 h et 19 min
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Reframing Organizations provides time-tested guidance for more effective organizational leadership. Rooted in decades of social science research across multiple disciplines, Bolman and Deal's four-frame model has continued to evolve since its conception over 25 years ago; this new sixth edition has been updated to include coverage of cross-sector collaboration, generational differences, virtual environments, globalization, sustainability, and communication across cultures.
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Reframing Organizations, 6th Edition
- Artistry, Choice, and Leadership
- Narrateur(s): Barrett Leddy
- Série: Jossey Bass Business & Management
- Durée: 18 h et 19 min
- Date de publication: 2017-12-01
- Langue: Anglais
- Reframing Organizations provides time-tested guidance for more effective organizational leadership. Rooted in decades of social science research across multiple disciplines....
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Prix courant: 37,53$ ou 1 crédit
Prix réduit: 37,53$ ou 1 crédit
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How Remarkable Women Lead
- The Breakthrough Model for Work and Life
- Auteur(s): Joanna Barsh, Susie Cranston, Geoffrey Lewis
- Narrateur(s): Pam Ward
- Durée: 9 h et 1 min
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Based on five years of proprietary research, How Remarkable Women Lead speaks to you as no other book has, with its hopeful outlook and unique ideas about success. It's the new "right stuff" of leadership, raising provocative issues such as whether feminine leadership traits (for women and men) are better suited for our fast-changing, hyper-competitive, and increasingly complex world. In this book, McKinsey & Company consultants Joanna Barsh and Susie Cranston establish the links between joy, happiness, and distinctive performance with the groundbreaking model of Centered Leadership.
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How Remarkable Women Lead
- The Breakthrough Model for Work and Life
- Narrateur(s): Pam Ward
- Durée: 9 h et 1 min
- Date de publication: 2012-07-09
- Langue: Anglais
- Based on five years of proprietary research, How Remarkable Women Lead speaks to you as no other book has, with its hopeful outlook and unique ideas about success.....
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Prix courant: 20,04$ ou 1 crédit
Prix réduit: 20,04$ ou 1 crédit
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Vision, Mission, Values, Aspirations, Do They Matter?
- A Business Professionals’ Guide to Drafting Vision/Mission Statements and Their Purpose in Modern Organizations as Popular Management Tools (Management Tools Beyond 2020, Book 1)
- Auteur(s): Sam Schreim, Business Model Hackers
- Narrateur(s): Brett Rockwood
- Durée: 1 h et 35 min
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Mission, vision, values, and aspirational statements are meant to be more than decorations and slogans that make organizations look good in the eyes of employees, customers, investors, and stakeholders. When articulated properly, vision and mission statements can be powerful tools and can be positioned as strategic road maps to steer and unite organizations, employees, and stakeholders toward common objectives and goals. In addition, vision and mission statements can help corporations and organizations define their purpose and establish a unique corporate identity.
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Vision, Mission, Values, Aspirations, Do They Matter?
- A Business Professionals’ Guide to Drafting Vision/Mission Statements and Their Purpose in Modern Organizations as Popular Management Tools (Management Tools Beyond 2020, Book 1)
- Narrateur(s): Brett Rockwood
- Durée: 1 h et 35 min
- Date de publication: 2022-04-12
- Langue: Anglais
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Mission, vision, values, and aspirational statements are meant to be more than decorations and slogans that make organizations look good in the eyes of employees, customers, investors, and stakeholders. When articulated properly, vision and mission statements can be powerful tools....
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Prix courant: 8,71$ ou 1 crédit
Prix réduit: 8,71$ ou 1 crédit
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Create Amazing
- Turning Your Employees into Owners for Explosive Growth
- Auteur(s): Greg Graves
- Narrateur(s): Rich Miller
- Durée: 6 h et 19 min
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Economic injustice caused by wealth disparity is quickly becoming the hottest debated topic in America. Employee ownership is not the only answer for economic justice, but it can be a critical puzzle piece for tens of millions of Americans where the current inherent disadvantage of circumstance stands in their way. Create Amazing demonstrates how ownership can provide the ultimate competitive advantage to a growing company - and the nation.
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Create Amazing
- Turning Your Employees into Owners for Explosive Growth
- Narrateur(s): Rich Miller
- Durée: 6 h et 19 min
- Date de publication: 2021-05-11
- Langue: Anglais
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Employee ownership is not the only answer for economic justice, but it can be a critical puzzle piece for tens of millions of Americans where the current inherent disadvantage of circumstance stands in their way....
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Prix courant: 22,26$ ou 1 crédit
Prix réduit: 22,26$ ou 1 crédit
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Making Accountable Decisions: A Journey to an Accountable Life
- No More Excuses
- Auteur(s): Sam Silverstein
- Narrateur(s): Rich Germaine
- Durée: 1 h et 44 min
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We struggle making decisions, and most times, we just wish someone would make them for us. What if that could all change, and you could master the decisions you face in your life? In Making Accountable Decisions, Sam Silverstein presents ways to approach our life's decisions and how we interact and affect others. He does this by focusing on the most substantial decisions in our lives, how they impact us, and what decisions we can make to add value and meaning.
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Making Accountable Decisions: A Journey to an Accountable Life
- No More Excuses
- Narrateur(s): Rich Germaine
- Durée: 1 h et 44 min
- Date de publication: 2018-03-05
- Langue: Anglais
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In Making Accountable Decisions, Sam Silverstein presents ways to approach our life's decisions and how we interact and affect others....
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Prix courant: 5,04$ ou 1 crédit
Prix réduit: 5,04$ ou 1 crédit
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The Good Boss
- 9 Ways Every Manager Can Support Women at Work
- Auteur(s): Kate Eberle Walker
- Narrateur(s): Chloe Cannon
- Durée: 6 h et 21 min
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The good news is that many of the things you can do to be a better manager for women are easy. In The Good Boss, CEO and business consultant Kate Eberle Walker offers timely, tactical advice based on her experience coaching managers, as well as the lessons she learned working her own way up the corporate ladder. Eberle Walker outlines nine straightforward rules that any manager can follow to help the women on their team - whether they oversee one, 100, or 1,000 employees.
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The Good Boss
- 9 Ways Every Manager Can Support Women at Work
- Narrateur(s): Chloe Cannon
- Durée: 6 h et 21 min
- Date de publication: 2021-04-20
- Langue: Anglais
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When it comes to a woman's day-to-day experience and her career trajectory, one key player has the most significant impact: her boss. If we really want to support women in the workplace, managers must step up....
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Prix courant: 22,26$ ou 1 crédit
Prix réduit: 22,26$ ou 1 crédit
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Lead Your Tribe, Love Your Work
- An Entrepreneur's Guide to Creating a Culture that Matters
- Auteur(s): Piyush Patel
- Narrateur(s): Piyush Patel
- Durée: 3 h et 39 min
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In Lead Your Tribe, Love Your Work, Piyush Patel offers an insider’s perspective on how to unify your team around a common purpose by uncovering your core values and transforming your culture. With over 20 years of entrepreneurial experience, Piyush has discovered that - while leaders can provide opportunities - real culture comes from the heart. Using real-life examples and practical takeaways, Lead Your Tribe, Love Your Work is the ultimate guide to creating a tribe to lead and a workplace you love.
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Lead Your Tribe, Love Your Work
- An Entrepreneur's Guide to Creating a Culture that Matters
- Narrateur(s): Piyush Patel
- Durée: 3 h et 39 min
- Date de publication: 2020-10-07
- Langue: Anglais
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In Lead Your Tribe, Love Your Work, Piyush Patel offers an insider’s perspective on how to unify your team around a common purpose by uncovering your core values and transforming your culture....
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Prix courant: 19,14$ ou 1 crédit
Prix réduit: 19,14$ ou 1 crédit
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The Expertise Economy
- How the Smartest Companies Use Learning to Engage, Compete, and Succeed
- Auteur(s): Kelly Palmer, David Blake
- Narrateur(s): Patricia Rodriguez
- Durée: 7 h et 55 min
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The workplace is going through a large-scale transition with digitization, automation, and acceleration. Critical skills and expertise are imperative for companies and their employees to succeed in the future, and the most forward-thinking companies are being proactive in adapting to the shift in the workforce. Kelly Palmer, Silicon Valley thought leader from LinkedIn, Degreed, and Yahoo, and David Blake, cofounder of ed-tech pioneer Degreed, share their experiences and describe how some of the smartest companies in the world are making learning and expertise a major competitive advantage.
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a waste of time
- Écrit par Tony le 2023-03-28
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The Expertise Economy
- How the Smartest Companies Use Learning to Engage, Compete, and Succeed
- Narrateur(s): Patricia Rodriguez
- Durée: 7 h et 55 min
- Date de publication: 2018-11-02
- Langue: Anglais
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Critical skills and expertise are imperative for companies and their employees to succeed in the future. Authos Kelly Palmer and David Blake describe how some of the smartest companies in the world are making learning and expertise a major competitive advantage....
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Prix courant: 22,26$ ou 1 crédit
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Humility Is the New Smart
- Rethinking Human Excellence in the Smart Machine Age
- Auteur(s): Edward D. Hess, Katherine Ludwig
- Narrateur(s): Anna Crowe
- Durée: 5 h et 33 min
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In nearly every industry, smart machines are replacing human labor. It's not just factory jobs - automated technologies are handling people's investments, diagnosing illnesses, and analyzing written documents. If we humans are going to endure, Edward Hess and Katherine Ludwig say we're going to need a dose of humility. We need to be humble enough to let go of the idea that "smart" means knowing the most, using that information quickest, and making the fewest mistakes. Smart machines will always be better than we are at those things.
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Humility Is the New Smart
- Rethinking Human Excellence in the Smart Machine Age
- Narrateur(s): Anna Crowe
- Durée: 5 h et 33 min
- Date de publication: 2016-12-23
- Langue: Anglais
- In nearly every industry, smart machines are replacing human labor. If we humans are going to endure, Edward Hess and Katherine Ludwig say we're going to need a dose of humility....
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Prix courant: 22,17$ ou 1 crédit
Prix réduit: 22,17$ ou 1 crédit
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What If?
- 10th Anniversary Edition: Short Stories to Spark Inclusion & Diversity Dialogue
- Auteur(s): Steve L. Robbins PhD
- Narrateur(s): David Shih
- Durée: 6 h et 28 min
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This 10th anniversary edition of the beloved classic features 10 new stories written by Dr. Robbins that help listeners gain deeper insight into the role our brains play in shaping our thoughts and actions, and what we can do to be more curious and open-minded in our diverse world. Based on his study of the fields of behavioral science and cognitive neuroscience, Robbins explores unconscious bias in many of its forms, including availability bias, confirmation bias, anchoring bias, and others.
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What If?
- 10th Anniversary Edition: Short Stories to Spark Inclusion & Diversity Dialogue
- Narrateur(s): David Shih
- Durée: 6 h et 28 min
- Date de publication: 2019-08-27
- Langue: Anglais
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From incomparable storyteller and beloved diversity and inclusion expert, Steve L. Robbins, comes the 10th anniversary edition of his classic book, What If?, used by scores of companies globally for diversity training....
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Prix courant: 22,26$ ou 1 crédit
Prix réduit: 22,26$ ou 1 crédit
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Comment devenir un meilleur boss [How to Become a Better Boss]
- Auteur(s): Alain Samson
- Narrateur(s): Nathalie Nicaise
- Durée: 4 h et 11 min
- Version intégrale
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Au global
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Performance
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Histoire
Le métier de patron est rempli de paradoxes. Il faut savoir défendre ses employés sans nuire aux intérêts de l’organisation. Se faire apprécier de ses collaborateurs sans devenir trop familier. «Penser client» sans perdre de vue les objectifs de rentabilité de la direction. Que vous soyez gérant, contremaître, directeur, superviseur, cadre supérieur, responsable d’unité, grand boss ou p’tit boss, vous pouvez être le patron pour qui on se dépasse... ou celui pour qui on en fait le moins possible.
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intéressant
- Écrit par Amilie Gagnon le 2023-07-30
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Comment devenir un meilleur boss [How to Become a Better Boss]
- Narrateur(s): Nathalie Nicaise
- Durée: 4 h et 11 min
- Date de publication: 2022-08-01
- Langue: Français
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Le métier de patron est rempli de paradoxes. Il faut savoir défendre ses employés sans nuire aux intérêts de l’organisation. Se faire apprécier de ses collaborateurs sans devenir trop familier. «Penser client» sans perdre de vue les objectifs de rentabilité de la direction....
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Prix courant: 18,74$ ou 1 crédit
Prix réduit: 18,74$ ou 1 crédit
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A Slice of the Pie
- How to Build a Big Little Business
- Auteur(s): Nick Sarillo
- Narrateur(s): Joe Geoffrey
- Durée: 6 h et 41 min
- Version intégrale
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Au global
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Performance
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Histoire
How does a suburban pizza joint end up profiled on national magazine covers and network TV news? (Hint: The secret is not in the sauce.) When Nick Sarillo decided to open a family-friendly pizza restaurant in the suburbs of Chicago, people thought he was nuts. Having worked as a carpenter for much of his adult life, he lacked any formal experience in restaurants or in managing a small business. Everyone told him no one else would ever care about his place the way he did.
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A Slice of the Pie
- How to Build a Big Little Business
- Narrateur(s): Joe Geoffrey
- Durée: 6 h et 41 min
- Date de publication: 2012-11-01
- Langue: Anglais
- How does a suburban pizza joint end up profiled on national magazine covers and network TV news....
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Veuillez réessayer plus tardÉchec de l'ajout à la liste d'envies.
Veuillez réessayer plus tardÉchec de la suppression de la liste d’envies.
Veuillez réessayer plus tardÉchec du suivi du balado
Ne plus suivre le balado a échoué
Prix courant: 27,77$ ou 1 crédit
Prix réduit: 27,77$ ou 1 crédit
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