Organizational Behavior Management
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Managing the Unmanageable
- How to Motivate Even the Most Unruly Employee
- Auteur(s): Anne Loehr, Jezra Kaye
- Narrateur(s): Deanna Moffitt
- Durée: 6 h et 38 min
- Version intégrale
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Who changed the rules of business? It's a different game now. In an increasingly globally diverse workforce, it's vitally important that leaders understand their team inside and out. This takes a new toolbox of skills for the 21st century. Today you need winning strategies to avoid the costly pitfalls of high turnover, low morale, and poor collaboration, not to mention the cost of missed deadlines and incomplete projects.
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Very hard to listen to.
- Écrit par Verified Customer le 2020-11-11
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Managing the Unmanageable
- How to Motivate Even the Most Unruly Employee
- Narrateur(s): Deanna Moffitt
- Durée: 6 h et 38 min
- Date de publication: 2012-04-17
- Langue: Anglais
- Who changed the rules of business? It's a different game now....
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Prix courant: 26,40$ ou 1 crédit
Prix réduit: 26,40$ ou 1 crédit
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Customer Service Training 101
- Quick and Easy Techniques That Get Great Results, Third Edition
- Auteur(s): Renee Evenson
- Narrateur(s): Sandra Burr
- Durée: 6 h et 40 min
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Whether you're a manager, owner, or employee, Customer Service Training 101 gets you up to speed fast. The completely revised and updated third edition addresses every aspect of face-to-face, phone, online, social media, and self-service interactions. Using scenarios, guidelines, and practice exercises, this inspiring training manual explains what to say and do, what to avoid, and why interactions go astray.
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Customer Service Training 101
- Quick and Easy Techniques That Get Great Results, Third Edition
- Narrateur(s): Sandra Burr
- Durée: 6 h et 40 min
- Date de publication: 2017-12-12
- Langue: Anglais
- Customer service skills are essential to the success of your company. This popular crash course equips you and your employees to excel in this important role....
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Prix courant: 26,00$ ou 1 crédit
Prix réduit: 26,00$ ou 1 crédit
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HBR's 10 Must Reads on Managing in a Downturn (Expanded Edition)
- HBR's 10 Must Reads Series
- Auteur(s): Harvard Business Review
- Narrateur(s): Rick Adamson, Susan Hanfield
- Durée: 5 h et 53 min
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We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help your company persevere through economic challenges and continue to grow while your competitors stumble. This book will inspire you to: harness your resources to pull through a pandemic; learn the right lessons from previous recessions; minimize pain while cutting costs and managing risk; foster a healthy culture during anxious times; make smart moves to protect your own job; and seize the opportunity to innovate and reinvent your business.
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HBR's 10 Must Reads on Managing in a Downturn (Expanded Edition)
- HBR's 10 Must Reads Series
- Narrateur(s): Rick Adamson, Susan Hanfield
- Série: HBR's 10 Must Reads series
- Durée: 5 h et 53 min
- Date de publication: 2021-03-16
- Langue: Anglais
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We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help your company persevere through economic challenges and continue to grow while your competitors stumble....
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Prix courant: 22,26$ ou 1 crédit
Prix réduit: 22,26$ ou 1 crédit
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Do Bigger Things
- A Practical Guide to Powerful Innovation in a Changing World
- Auteur(s): Dan McClure, Jennifer Wilde
- Narrateur(s): Corrine Davies
- Durée: 7 h et 47 min
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In today’s changing world, where business leaders must navigate industry disruption, entrepreneurs struggle to push beyond initial success, and activists tackle hard challenges like climate change, there is a need for a more powerful way to do innovation. Too many innovators are trapped by the limits of common innovation practices. The way we’ve been taught to create and innovate for the past two decades is failing us. It’s time for a paradigm shift. To unlock the secrets to doing bigger things, this book introduces the pioneering concept of ecosystem innovation.
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Do Bigger Things
- A Practical Guide to Powerful Innovation in a Changing World
- Narrateur(s): Corrine Davies
- Durée: 7 h et 47 min
- Date de publication: 2024-07-18
- Langue: Anglais
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It’s time for a paradigm shift. To unlock the secrets to doing bigger things, this book introduces the pioneering concept of ecosystem innovation. Authors Dan McClure and Jennifer Wilde present remarkable stories and actionable insights for achieving more with innovation.
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Prix courant: 16,11$ ou 1 crédit
Prix réduit: 16,11$ ou 1 crédit
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Trust and Betrayal in the Workplace
- Building Effective Relationships in Your Organization
- Auteur(s): Dennis Reina PhD, Michelle Reina PhD
- Narrateur(s): Erik Synnestvedt
- Durée: 5 h et 59 min
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Trust is a nonnegotiable for high -erforming relationships and organizations. Yet trust is fragile, and 90 percent of the behaviors that break it are subtle, fleeting, and unintentional. Drs. Dennis and Michelle Reina have rewritten this third edition of their best-selling, award-winning book Trust and Betrayal in the Workplace to empower everyone at every level of responsibility--not just leaders--to build and sustain trust in their workplaces.
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Trust and Betrayal in the Workplace
- Building Effective Relationships in Your Organization
- Narrateur(s): Erik Synnestvedt
- Durée: 5 h et 59 min
- Date de publication: 2015-01-27
- Langue: Anglais
- Trust and Betrayal in the Workplace empowers everyone at every level of responsibility--not just leaders--to build and sustain trust in their workplaces....
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Prix courant: 31,16$ ou 1 crédit
Prix réduit: 31,16$ ou 1 crédit
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Six Simple Rules
- How to Manage Complexity without Getting Complicated
- Auteur(s): Yves Morieux, Peter Tollman
- Narrateur(s): Daniel Henning
- Durée: 5 h et 10 min
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Does your organization manage complexity by making things more complicated? If so, you are not alone. According to The Boston Consulting Group's fascinating Complexity Index, business complexity has increased sixfold during the past 60 years. And, all the while, organizational complicatedness - that is, the number of structures, processes, committees, decision-making forums, and systems - has increased by a whopping factor of 35.
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Six Simple Rules
- How to Manage Complexity without Getting Complicated
- Narrateur(s): Daniel Henning
- Durée: 5 h et 10 min
- Date de publication: 2017-03-24
- Langue: Anglais
- Does your organization manage complexity by making things more complicated? If so, you are not alone....
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Prix courant: 17,81$ ou 1 crédit
Prix réduit: 17,81$ ou 1 crédit
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Enchantment
- The Art of Changing Hearts, Minds, and Actions
- Auteur(s): Guy Kawasaki
- Narrateur(s): Dan John Miller
- Durée: 4 h et 49 min
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Enchantment, as defined by bestselling business guru Guy Kawasaki, is not about manipulating people. It transforms situations and relationships. It converts hostility into civility and civility into affinity. It changes the skeptics and cynics into the believers and the undecided into the loyal. Enchantment can happen during a retail transaction, a high-level corporate negotiation, or a Facebook update.
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Enchantment
- The Art of Changing Hearts, Minds, and Actions
- Narrateur(s): Dan John Miller
- Durée: 4 h et 49 min
- Date de publication: 2011-03-08
- Langue: Anglais
- Enchantment, as defined by best-selling business guru Guy Kawasaki, is not about manipulating people. It transforms situations and relationships....
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Prix courant: 17,48$ ou 1 crédit
Prix réduit: 17,48$ ou 1 crédit
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One Minute Mentoring
- How to Find and Work with a Mentor - and Why You'll Benefit from Being One
- Auteur(s): Ken Blanchard, Claire Diaz-Ortiz
- Narrateur(s): Dan Woren
- Durée: 2 h et 14 min
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Positive mentoring relationships can change the way we lead and help us succeed. In One Minute Mentoring, legendary management guru Ken Blanchard and Claire Diaz-Ortiz, a former Twitter executive and early employee, combine their knowledge to provide a systematic approach to intergenerational mentoring, giving listeners great insight into the power and influence of mentoring and encouraging them to pursue their own mentoring relationships.
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One Minute Mentoring
- How to Find and Work with a Mentor - and Why You'll Benefit from Being One
- Narrateur(s): Dan Woren
- Durée: 2 h et 14 min
- Date de publication: 2017-05-02
- Langue: Anglais
- Positive mentoring relationships can change the way we lead and help us succeed....
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Prix courant: 13,97$ ou 1 crédit
Prix réduit: 13,97$ ou 1 crédit
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The Empathy Edge
- Harnessing the Value of Compassion as an Engine for Success
- Auteur(s): Maria Ross
- Narrateur(s): Maria Ross
- Durée: 5 h et 25 min
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Being empathetic at work means seeing the situation from another’s perspective, and using that vantage point to shape your leadership style, workplace culture, and branding strategy. Pairing her knowledge as a branding expert with proven research and fascinating stories from executives, change makers, and community leaders, Maria Ross reveals exactly how empathy makes brands and organizations stronger and more successful.
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The Empathy Edge
- Harnessing the Value of Compassion as an Engine for Success
- Narrateur(s): Maria Ross
- Durée: 5 h et 25 min
- Date de publication: 2020-05-28
- Langue: Anglais
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Pairing her knowledge as a branding expert with proven research and fascinating stories from executives, change makers, and community leaders, Maria Ross reveals exactly how empathy makes brands and organizations stronger and more successful....
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Prix courant: 25,00$ ou 1 crédit
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Think Black
- A Memoir
- Auteur(s): Clyde W. Ford
- Narrateur(s): Leon Nixon
- Durée: 8 h et 49 min
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In this thought-provoking and heartbreaking memoir, an award-winning writer tells the story of his father, John Stanley Ford, the first Black software engineer at IBM, revealing how racism insidiously affected his father’s view of himself and their relationship.
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Capitalism, technology and racism
- Écrit par Frandy Desrosiers le 2022-12-18
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Think Black
- A Memoir
- Narrateur(s): Leon Nixon
- Durée: 8 h et 49 min
- Date de publication: 2020-12-08
- Langue: Anglais
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In this thought-provoking and heartbreaking memoir, an award-winning writer tells the story of his father, John Stanley Ford, the first Black software engineer at IBM, revealing how racism insidiously affected his father’s view of himself and their relationship....
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Prix courant: 31,46$ ou 1 crédit
Prix réduit: 31,46$ ou 1 crédit
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The Change Cycle
- How People Can Survive and Thrive in Organizational Change
- Auteur(s): Ann Salerno, Lillie Brock
- Narrateur(s): Caroline Miller
- Durée: 4 h et 8 min
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The Change Cycle offers a tested, six-stage approach for successfully navigating common work-life transitions so that you not only get through them but emerge stronger and better able to face the next challenge.
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The Change Cycle
- How People Can Survive and Thrive in Organizational Change
- Narrateur(s): Caroline Miller
- Durée: 4 h et 8 min
- Date de publication: 2013-02-07
- Langue: Anglais
- The Change Cycle offers a tested, six-stage approach for successfully navigating common work-life transitions so that you not only get through them but emerge stronger and better able to face the next challenge....
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Prix courant: 19,78$ ou 1 crédit
Prix réduit: 19,78$ ou 1 crédit
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The High-Speed Company
- Creating Urgency and Growth in a Nanosecond Culture
- Auteur(s): Jason Jennings, Laurence Haughton
- Narrateur(s): Jason Jennings
- Durée: 6 h et 52 min
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Best-selling author Jason Jennings believes that urgency and speed are keys to the growth of any business. Leaders need to adapt and ignite their workplace cultures to prevent everyone from falling behind. Jennings draws on years of research and 11,000+ in-depth interviews with executives, business owners, and CEOs across the country to uncover how successful leaders build cultures that support constant innovation and growth.
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The High-Speed Company
- Creating Urgency and Growth in a Nanosecond Culture
- Narrateur(s): Jason Jennings
- Durée: 6 h et 52 min
- Date de publication: 2015-03-17
- Langue: Anglais
- Best-selling author Jason Jennings believes that urgency and speed are keys to the growth of any business....
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Prix courant: 27,77$ ou 1 crédit
Prix réduit: 27,77$ ou 1 crédit
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HBR Guide to Collaborative Teams
- HBR Guide Series
- Auteur(s): Harvard Business Review
- Narrateur(s): Mike Lenz, Janet Metzger
- Durée: 4 h et 58 min
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The HBR Guide to Collaborative Teams provides practical tips and advice to help you collaborate more effectively. Whether you're leading your own direct reports or building a talented group from disparate parts of your organization, you'll discover how to align others' goals and skills so you can solve problems as a team and deliver great results.
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HBR Guide to Collaborative Teams
- HBR Guide Series
- Narrateur(s): Mike Lenz, Janet Metzger
- Série: HBR Guide Series
- Durée: 4 h et 58 min
- Date de publication: 2021-08-10
- Langue: Anglais
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The HBR Guide to Collaborative Teams provides practical tips and advice to help you collaborate more effectively....
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Prix courant: 14,47$ ou 1 crédit
Prix réduit: 14,47$ ou 1 crédit
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Lead Bigger
- Auteur(s): Anne Chow
- Narrateur(s): Anne Chow, Chris Henry Coffey, Gabra Zackman, Autres
- Durée: 7 h et 56 min
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In a world that’s become more interconnected yet polarized, inclusion has been overly politicized and narrowly defined to issues of gender and race. As a result, we need a new approach to inclusive leadership that goes beyond DEI, harnessing its power for innovation and growth. In Lead Bigger, Anne Chow reframes inclusion as the required leadership competency of expanding our perspectives for greater performance in our work, workforce, and workplace.
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Lead Bigger
- Narrateur(s): Anne Chow, Chris Henry Coffey, Gabra Zackman, Graham Halstead
- Durée: 7 h et 56 min
- Date de publication: 2024-09-10
- Langue: Anglais
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Drawing from over three decades of experience, former CEO of AT&T Business Anne Chow shares how to lead bigger by leveraging inclusion beyond DEI, to elevate your work, workforce, and workplace.
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Prix courant: 19,42$ ou 1 crédit
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How to Be an Ally
- Actions You Can Take for a Stronger, Happier Workplace
- Auteur(s): Melinda Briana Epler
- Narrateur(s): Terry Lee-Fellows
- Durée: 8 h et 6 min
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Every business leader today should be asking themselves these questions. Systems and processes have been skewed too long in favor of some at the expense of others, and things are changing - fast. How to Be an Ally shows how to take personal responsibility for driving change that's good for people - and for business.
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How to Be an Ally
- Actions You Can Take for a Stronger, Happier Workplace
- Narrateur(s): Terry Lee-Fellows
- Durée: 8 h et 6 min
- Date de publication: 2022-01-03
- Langue: Anglais
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Every business leader today should be asking themselves these questions. Systems and processes have been skewed too long in favor of some at the expense of others, and things are changing - fast....
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Prix courant: 22,26$ ou 1 crédit
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Exceptional Leadership by Design: How Design in Great Organizations Produces Great Leadership
- Auteur(s): Jennifer Moss Breen, Rob Elkington, Judith Glick-Smith, Autres
- Narrateur(s): Christina Henry
- Durée: 7 h et 29 min
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This book debunks the myth that leaders need to be creative like designers to apply design thinking. Applying design approaches and practices to organizational leadership is not just about its leaders becoming more creative. It is definitely not about the person at the top coming up with the grand answer. Design thinking starts with the 'pain point' related to the problem you are trying to solve. You get to the heart of the issue. It is a collaborative effort that neatly leads stakeholders and representatives affected by the problem to design novel leadership solutions that work.
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Exceptional Leadership by Design: How Design in Great Organizations Produces Great Leadership
- Narrateur(s): Christina Henry
- Durée: 7 h et 29 min
- Date de publication: 2018-11-04
- Langue: Anglais
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This book debunks the myth that leaders need to be creative like designers to apply design thinking. Applying design approaches and practices to organizational leadership is not just about its leaders becoming more creative. It is not about the person at the top coming up with the answer....
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Prix courant: 25,00$ ou 1 crédit
Prix réduit: 25,00$ ou 1 crédit
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The Ministry of Common Sense
- How to Eliminate Bureaucratic Red Tape, Bad Excuses, and Corporate BS
- Auteur(s): Martin Lindstrom
- Narrateur(s): Robert Fass
- Durée: 7 h et 16 min
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A humorous yet practical five-step guide to ridding ourselves - and our companies - of the bureaucratic bottlenecks and red tape that plague every office.
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The Ministry of Common Sense
- How to Eliminate Bureaucratic Red Tape, Bad Excuses, and Corporate BS
- Narrateur(s): Robert Fass
- Durée: 7 h et 16 min
- Date de publication: 2021-01-19
- Langue: Anglais
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A humorous yet practical five-step guide to ridding ourselves - and our companies - of the bureaucratic bottlenecks and red tape that plague every office....
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Prix courant: 25,63$ ou 1 crédit
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Quiet Quit & Fully Live
- Take Back Your Time, Energy, and Life Through Ethical Disengagement
- Auteur(s): Matthew Hess
- Narrateur(s): Myles Catania
- Durée: 2 h et 21 min
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Quiet Quit & Fully Live is a thought-provoking exploration of the quiet quitting phenomenon, challenging the negative connotations it often carries. The book explores how stepping back from over-engagement at work can lead to a more balanced life, enhanced personal well-being, and surprisingly, a boost in workplace productivity. It argues that by setting healthy boundaries, individuals can reignite their passion for their roles and bring a renewed sense of purpose to their teams.
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Quiet Quit & Fully Live
- Take Back Your Time, Energy, and Life Through Ethical Disengagement
- Narrateur(s): Myles Catania
- Série: Quiet Living, Livre 1
- Durée: 2 h et 21 min
- Date de publication: 2024-06-04
- Langue: Anglais
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Quiet Quit & Fully Live is a thought-provoking exploration of the quiet quitting phenomenon, challenging the negative connotations it often carries.
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Prix courant: 8,71$ ou 1 crédit
Prix réduit: 8,71$ ou 1 crédit
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Change on the Run
- 44 Ways to Survive Workplace Uncertainty
- Auteur(s): Phil Buckley
- Narrateur(s): Phil Buckley
- Durée: 4 h et 17 min
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The only thing you can rely on in today’s workplace is uncertainty. Between mergers and acquisitions, layoffs and team shuffles, pandemics and recessions, only the nimble survive. Change on the Run is your secret weapon to navigating it all. Change on the Run provides a laser-focused guide to navigating your way through disruption, without any time-consuming fluff or theory. Change-management expert Phil Buckley gives you 44 tried-and-true survival strategies for responding to transitions and disruptions as quickly as possible.
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Deliver 80% of results in 20% of the time
- Écrit par Serious Shopper le 2021-03-14
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Change on the Run
- 44 Ways to Survive Workplace Uncertainty
- Narrateur(s): Phil Buckley
- Durée: 4 h et 17 min
- Date de publication: 2021-03-02
- Langue: Anglais
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The only thing you can rely on in today’s workplace is uncertainty. Between mergers and acquisitions, layoffs and team shuffles, pandemics and recessions, only the nimble survive. Change on the Run is your secret weapon to navigating it all....
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Prix courant: 21,49$ ou 1 crédit
Prix réduit: 21,49$ ou 1 crédit
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The 10 Laws of Trust
- Building the Bonds That Make a Business Great
- Auteur(s): Joel Peterson, David A. Kaplan - contributor
- Narrateur(s): Josh Childs
- Durée: 3 h et 19 min
- Version intégrale
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Au global
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Performance
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Histoire
A culture of trust for all companies large and small is invaluable. Trust turns deflection into transparency, suspicion into empowerment, and conflict into creativity. And what many have learned unfortunately is that no enterprise is too large or too successful to withstand a lack of trust within its walls. In The 10 Laws of Trust, JetBlue chairman and Stanford Graduate School of Business professor Joel Peterson explores how a culture of trust gives companies an edge.
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The 10 Laws of Trust
- Building the Bonds That Make a Business Great
- Narrateur(s): Josh Childs
- Durée: 3 h et 19 min
- Date de publication: 2023-05-23
- Langue: Anglais
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A culture of trust for all companies large and small is invaluable. JetBlue chairman and Stanford Graduate School of Business professor Joel Peterson explores how a culture of trust gives companies an edge....
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