Organizational Behavior Management
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Sync or Swim
- A Fable About Workplace Communication and Coming Together in a Crisis
- Auteur(s): Gary Chapman, Paul White, Harold Myra
- Narrateur(s): Aimee Lilly
- Durée: 1 h et 29 min
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Before you can lead change, you must first learn to communicate effectively.Sync or Swim will help you: break through apathy and cynicism to inspire teamwork; empower and energize frustrated colleagues; and create an engaging work environment.
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Sync or Swim
- A Fable About Workplace Communication and Coming Together in a Crisis
- Narrateur(s): Aimee Lilly
- Durée: 1 h et 29 min
- Date de publication: 2014-12-28
- Langue: Anglais
- Sync or Swim will help you: break through apathy and cynicism to inspire teamwork; empower and energize frustrated colleagues....
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Prix courant: 15,14$ ou 1 crédit
Prix réduit: 15,14$ ou 1 crédit
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The Human Cloud
- How Today's Changemakers Use Artificial Intelligence and the Freelance Economy to Transform Work
- Auteur(s): Matthew Mottola, Matthew Douglas Coatney
- Narrateur(s): Jakob Lewis
- Durée: 6 h et 15 min
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If you listen to the news, robots are coming for your job. Full-time employment will soon be a thing of the past as organizations opt more to hire employees on a contract basis. With technological advances across email, video, project management, and instant messaging platforms, being tied to a desk working full time for one company is becoming obsolete. So, where does that leave you? The Human Cloud may be the most important book you hear to prepare for how work is done in the future.
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The Human Cloud
- How Today's Changemakers Use Artificial Intelligence and the Freelance Economy to Transform Work
- Narrateur(s): Jakob Lewis
- Durée: 6 h et 15 min
- Date de publication: 2021-01-26
- Langue: Anglais
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Empower yourself with the knowledge to keep up with the rapidly changing technical world of work, as two workforce productivity and technology experts lay out a clear picture of the coming revolution - in how work is done and how jobs are shaped....
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Prix courant: 25,63$ ou 1 crédit
Prix réduit: 25,63$ ou 1 crédit
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Customer Service Training 101
- Quick and Easy Techniques That Get Great Results, Third Edition
- Auteur(s): Renee Evenson
- Narrateur(s): Sandra Burr
- Durée: 6 h et 40 min
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Whether you're a manager, owner, or employee, Customer Service Training 101 gets you up to speed fast. The completely revised and updated third edition addresses every aspect of face-to-face, phone, online, social media, and self-service interactions. Using scenarios, guidelines, and practice exercises, this inspiring training manual explains what to say and do, what to avoid, and why interactions go astray.
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Customer Service Training 101
- Quick and Easy Techniques That Get Great Results, Third Edition
- Narrateur(s): Sandra Burr
- Durée: 6 h et 40 min
- Date de publication: 2017-12-12
- Langue: Anglais
- Customer service skills are essential to the success of your company. This popular crash course equips you and your employees to excel in this important role....
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Prix courant: 26,00$ ou 1 crédit
Prix réduit: 26,00$ ou 1 crédit
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Driving Loyalty
- Turning Every Customer and Employee into a Raving Fan for Your Brand
- Auteur(s): Kirk Kazanjian
- Narrateur(s): Jonathan Yen
- Durée: 8 h et 43 min
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Best-selling author and marketing expert Kirk Kazanjian knows the importance of building brands, nurturing client relations, and forming partnerships. In Driving Loyalty, listeners go behind the scenes of Enterprise Holdings - the parent company of Enterprise, Alamo, and National rental car companies - to discover how attention to stakeholder relationships can be a key factor in success.
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Driving Loyalty
- Turning Every Customer and Employee into a Raving Fan for Your Brand
- Narrateur(s): Jonathan Yen
- Durée: 8 h et 43 min
- Date de publication: 2013-05-23
- Langue: Anglais
- Best-selling author and marketing expert Kirk Kazanjian knows the importance of building brands, nurturing client relations, and forming partnerships....
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Prix courant: 32,41$ ou 1 crédit
Prix réduit: 32,41$ ou 1 crédit
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8 Moments of Power in Coaching
- How to Design and Deliver High-Performance Feedback to All Employees
- Auteur(s): Mark Colgate
- Narrateur(s): John Alan Martinson Jr.
- Durée: 6 h et 19 min
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Do you hope to be coached or be a great coach? Or wish that your organization could execute its coaching mandate? Mark Colgate's 8 Moments of Power is the missing piece for those hoping to orchestrate a coaching change. In this engaging book, Colgate takes us on a journey with humorous stories, case studies, and pragmatic frameworks, while examining how organizations can create a coaching system that designs for, and delivers, continuous feedback that simultaneously increases employee and customer engagement.
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8 Moments of Power in Coaching
- How to Design and Deliver High-Performance Feedback to All Employees
- Narrateur(s): John Alan Martinson Jr.
- Durée: 6 h et 19 min
- Date de publication: 2016-12-19
- Langue: Anglais
- Do you hope to be coached or be a great coach? Or wish that your organization could execute its coaching mandate? Mark Colgate's 8 Moments of Power is the missing piece....
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Prix courant: 26,82$ ou 1 crédit
Prix réduit: 26,82$ ou 1 crédit
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Master the Matrix
- 7 Essentials for Getting Things Done in Complex Organizations
- Auteur(s): Susan Z. Finerty, Harry Kraemer
- Narrateur(s): Davis Sound LLC
- Durée: 5 h et 22 min
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You're in a matrix, whether you realize it or not. The test: Do you have multiple bosses? Do you depend on a variety of resources throughout the organization to get your tasks done, and do these resources report into other people or teams? If you answered ''yes'' to either, you're in a matrix role. Matrix roles are everywhere. The field customer contact person who writes contracts, negotiates delivery and troubleshoots product issues is in a matrix role.
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Master the Matrix
- 7 Essentials for Getting Things Done in Complex Organizations
- Narrateur(s): Davis Sound LLC
- Durée: 5 h et 22 min
- Date de publication: 2013-07-09
- Langue: Anglais
- Do you have multiple bosses? Do you depend on a variety of resources throughout the organization to get your tasks done, and do these resources report into other people or teams?....
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Prix courant: 25,00$ ou 1 crédit
Prix réduit: 25,00$ ou 1 crédit
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Awakening Compassion at Work
- The Quiet Power that Elevates People and Organizations
- Auteur(s): Monica Worline, Jane E. Dutton
- Narrateur(s): Caroline Miller
- Durée: 6 h et 44 min
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We are living in an epidemic of disengagement and despair that calls us to action. Awakening Compassion at Work answers the call, showing us new ways to enliven the humanity of work and in so doing address the suffering of the world and create an innovative, optimistic, and engaged workforce.
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Awakening Compassion at Work
- The Quiet Power that Elevates People and Organizations
- Narrateur(s): Caroline Miller
- Durée: 6 h et 44 min
- Date de publication: 2017-01-16
- Langue: Anglais
- We are living in an epidemic of disengagement and despair that calls us to action....
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Prix courant: 25,20$ ou 1 crédit
Prix réduit: 25,20$ ou 1 crédit
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The Silo Effect
- The Peril of Expertise and the Promise of Breaking Down Barriers
- Auteur(s): Gillian Tett
- Narrateur(s): Fiona Hardingham
- Durée: 10 h et 6 min
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From award-winning columnist and journalist Gillian Tett comes a brilliant examination of how our tendency to create functional departments - silos - hinders our work and how some people and organizations can break those silos down to unleash innovation.
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The Silo Effect
- The Peril of Expertise and the Promise of Breaking Down Barriers
- Narrateur(s): Fiona Hardingham
- Durée: 10 h et 6 min
- Date de publication: 2015-09-01
- Langue: Anglais
- From award-winning columnist and journalist Gillian Tett comes a brilliant examination of how our tendency to create functional departments - silos - hinders our work....
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Prix courant: 25,24$ ou 1 crédit
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Fun at Work
- More Time, Freedom, Profit and More of What You Love to Do
- Auteur(s): Greg Winteregg
- Narrateur(s): Greg Winteregg
- Durée: 4 h et 50 min
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You can have fun at work and achieve personal freedom! Whether your dream is to enjoy a four-hour work week or you love the 80-hour hustle, your definition of freedom is what’s right for you. No matter how you define happiness, there are basic planning and organization skills that must be in place to achieve your goals. You can enjoy your work rather than becoming a slave to it. No more incomplete projects and unfulfilled dreams if you follow some simple steps. In his book, Fun at Work, Greg Winteregg teaches you how to enjoy your business and your life.
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Fun at Work
- More Time, Freedom, Profit and More of What You Love to Do
- Narrateur(s): Greg Winteregg
- Durée: 4 h et 50 min
- Date de publication: 2020-04-15
- Langue: Anglais
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You can have fun at work and achieve personal freedom! Whether your dream is to enjoy a four-hour work week or you love the 80-hour hustle, your definition of freedom is what’s right for you. In his book, Greg Winteregg teaches you how to enjoy your business and your life....
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Prix courant: 18,74$ ou 1 crédit
Prix réduit: 18,74$ ou 1 crédit
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Remote Work Revolution
- Succeeding from Anywhere
- Auteur(s): Tsedal Neeley
- Narrateur(s): Marisha Tapera
- Durée: 5 h et 59 min
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Managers want to know how to lead virtually, how to keep their teams motivated, and how to keep employees productive. Providing compelling, evidence-based answers to these issues, Remote Work Revolution is essential for navigating the enduring challenges teams and managers face. Filled with specific actionable steps and interactive tools, this timely book will help team members deliver results previously out of reach. Employees will be able to break through routine norms to successfully use remote work to benefit themselves, their groups, and ultimately their organizations.
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Great tips for globally distributed teams
- Écrit par JMS le 2021-04-28
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Remote Work Revolution
- Succeeding from Anywhere
- Narrateur(s): Marisha Tapera
- Durée: 5 h et 59 min
- Date de publication: 2021-03-30
- Langue: Anglais
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A Harvard Business School professor and leading expert in virtual and global work provides remote workers and leaders with the best practices necessary to perform at the highest levels in their organizations....
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Prix courant: 24,46$ ou 1 crédit
Prix réduit: 24,46$ ou 1 crédit
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The Power of Positive Confrontation
- The Skills You Need to Handle Conflicts at Work, at Home, Online, and in Life - Completely Revised and Updated Edition
- Auteur(s): Barbara Pachter
- Narrateur(s): Barbara Pachter
- Durée: 8 h et 5 min
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This book teaches you the vital skills you need to confront others, communicate effectively, and live a more conflict-free life. In this updated edition, communications expert Barbara Pachter shares a practical, step-by-step guide to tackling conflicts in any situation, including a new section on navigating sticky situations online.
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The Power of Positive Confrontation
- The Skills You Need to Handle Conflicts at Work, at Home, Online, and in Life - Completely Revised and Updated Edition
- Narrateur(s): Barbara Pachter
- Durée: 8 h et 5 min
- Date de publication: 2014-12-23
- Langue: Anglais
- This book teaches you the vital skills you need to confront others, communicate effectively, and live a more conflict-free life....
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Prix courant: 33,39$ ou 1 crédit
Prix réduit: 33,39$ ou 1 crédit
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Good People
- The Only Leadership Decision That Really Matters
- Auteur(s): Anthony Tjan
- Narrateur(s): Sean Runnette, Anthony Tjan
- Durée: 9 h et 46 min
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Leaders love to say that any company is only as good as its people but tend to evaluate candidates and employees more by their measurable accomplishments than by their "softer" qualities, like integrity, compassion, and other values. Best-selling author Anthony Tjan is leading a movement to change the way we think about goodness so that we can become better judges of people and create more goodness in ourselves, in others, and in our organizations.
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Good People
- The Only Leadership Decision That Really Matters
- Narrateur(s): Sean Runnette, Anthony Tjan
- Durée: 9 h et 46 min
- Date de publication: 2017-04-25
- Langue: Anglais
- Leaders love to say that any company is only as good as its people but tend to evaluate candidates and employees more by their measurable accomplishments....
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Prix courant: 23,31$ ou 1 crédit
Prix réduit: 23,31$ ou 1 crédit
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The Starfish and the Spider
- The Unstoppable Power of Leaderless Organizations
- Auteur(s): Ori Brafman, Rod Beckstrom
- Narrateur(s): Sean Pratt
- Durée: 5 h et 32 min
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If you cut off a spider's leg, it's crippled; if you cut off its head, it dies. But if you cut off a starfish's leg it grows a new one, and the old leg can grow into an entirely new starfish. The Starfish and the Spider argues that organizations fall into two categories: "spiders", which have a rigid hierarchy, and "starfish", which rely on the power of peer relationships.
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The Starfish and the Spider
- The Unstoppable Power of Leaderless Organizations
- Narrateur(s): Sean Pratt
- Durée: 5 h et 32 min
- Date de publication: 2007-07-09
- Langue: Anglais
- The Starfish and the Spider argues that organizations fall into two categories: "spiders", which have a rigid hierarchy, and "starfish", which rely on the power of peer relationships....
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Prix courant: 27,82$ ou 1 crédit
Prix réduit: 27,82$ ou 1 crédit
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The Age of Agile
- How Smart Companies Are Transforming the Way Work Gets Done
- Auteur(s): Stephen Denning
- Narrateur(s): Tom Parks
- Durée: 10 h et 4 min
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An unstoppable business revolution is under way - and it is Agile. Companies that embrace Agile Management learn to connect everyone and everything...all the time. They can deliver instant, intimate, frictionless value on a large scale.
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soap box
- Écrit par AndrewJ le 2022-05-10
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The Age of Agile
- How Smart Companies Are Transforming the Way Work Gets Done
- Narrateur(s): Tom Parks
- Durée: 10 h et 4 min
- Date de publication: 2018-02-28
- Langue: Anglais
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An unstoppable business revolution is under way - and it is Agile. Companies that embrace Agile Management learn to connect everyone and everything...all the time....
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Prix courant: 32,00$ ou 1 crédit
Prix réduit: 32,00$ ou 1 crédit
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Lessons from the Hanoi Hilton
- Six Characteristics of High-Performance Teams
- Auteur(s): Peter Fretwell, Taylor Baldwin Kiland
- Narrateur(s): Kevin T. Collins
- Durée: 5 h et 41 min
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Why were the American POWs imprisoned at the Hanoi Hilton so resilient in captivity and so successful in their subsequent careers? This book presents six principles practiced within the POW organizational culture that can be used to develop high-performance teams everywhere. The authors offer examples from both the POWs’ time in captivity and their later professional lives that identify, in real-life situations, the characteristics necessary for sustainable, high-performance teamwork.
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Lessons from the Hanoi Hilton
- Six Characteristics of High-Performance Teams
- Narrateur(s): Kevin T. Collins
- Durée: 5 h et 41 min
- Date de publication: 2013-10-21
- Langue: Anglais
- This book presents six principles practiced within the POW organizational culture that can be used to develop high-performance teams everywhere....
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Prix courant: 23,75$ ou 1 crédit
Prix réduit: 23,75$ ou 1 crédit
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The Genius of Opposites: How Introverts and Extroverts Achieve Extraordinary Results Together
- Auteur(s): Jennifer B. Kahnweiler PhD
- Narrateur(s): Tiffany Williams
- Durée: 2 h et 39 min
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Jennifer Kahnweiler offers a five-step process that will enable introverts and extroverts to work together harmoniously and achieve more than they ever could on their own. The process can be precarious. The key, Kahnweiler says, is to remember that these relationships are most successful when opposites stop emphasizing their differences and use approaches that focus them both on moving toward results.
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The Genius of Opposites: How Introverts and Extroverts Achieve Extraordinary Results Together
- Narrateur(s): Tiffany Williams
- Durée: 2 h et 39 min
- Date de publication: 2015-08-05
- Langue: Anglais
- Jennifer Kahnweiler offers a five-step process that will enable introverts and extroverts to work together harmoniously and achieve more than they ever could on their own....
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Prix courant: 16,11$ ou 1 crédit
Prix réduit: 16,11$ ou 1 crédit
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Grow: How Ideals Power Growth and Profit at the World's Greatest Companies
- Auteur(s): Jim Stengel
- Narrateur(s): Marc Cashman
- Durée: 10 h et 19 min
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Ten years of research uncover the secret source of growth and profit...Those who center their business on improving people’s lives have a growth rate triple that of competitors and outperform the market by a huge margin. They dominate their categories, create new categories, and maximize profit in the long term. Pulling from a unique 10 year growth study involving 50,000 brands, Jim Stengel shows how the world's 50 best businesses have a cause and effect relationship between financial performance and their ability to connect.
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Grow: How Ideals Power Growth and Profit at the World's Greatest Companies
- Narrateur(s): Marc Cashman
- Durée: 10 h et 19 min
- Date de publication: 2011-12-27
- Langue: Anglais
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Ten years of research uncover the secret source of growth and profit...Those who center their business on improving people’s lives have a growth rate triple that of competitors and outperform the market by a huge margin....
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Prix courant: 23,31$ ou 1 crédit
Prix réduit: 23,31$ ou 1 crédit
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Great Mondays
- How to Design a Company Culture Employees Love
- Auteur(s): Josh Levine
- Narrateur(s): Josh Levine
- Durée: 3 h et 27 min
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Evidence shows culture drives fiscal performance. It's no secret that a toxic work culture can drive away employees and drive down profits. Creating a dynamic work culture that promotes both employee and business growth is key to ensuring an organization's success. However, culture is a moving target and hard to get right. In Great Mondays, brand strategist Josh Levine introduces a proven formula for building and managing a workplace culture that maximizes employee engagement, performance, and retention for long-term business success.
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Great Mondays
- How to Design a Company Culture Employees Love
- Narrateur(s): Josh Levine
- Durée: 3 h et 27 min
- Date de publication: 2021-08-05
- Langue: Anglais
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Brand strategist Josh Levine introduces a proven formula for building and managing a workplace culture that maximizes employee engagement, performance, and retention for long-term business success....
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Prix courant: 14,93$ ou 1 crédit
Prix réduit: 14,93$ ou 1 crédit
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The Disney Way, Third Edition
- Harnessing the Management Secrets of Disney in Your Company
- Auteur(s): Bill Capodagli, Lynn Jackson
- Narrateur(s): Gary Regal
- Durée: 11 h et 43 min
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Dream, Believe, Dare, Do. Though four simple words, this carefully crafted credo lies at the heart of Walt Disney's enviable empire and has led The Walt Disney Company to prosperity for decades. As foremost experts on Disney, authors Bill Capodagli and Lynn Jackson return with an updated and expanded third edition of The Disney Way to show how organizations can incorporate this four-pillared credo to support any business, drive any team, and guide any leader to create immeasurable success.
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The Disney Way, Third Edition
- Harnessing the Management Secrets of Disney in Your Company
- Narrateur(s): Gary Regal
- Durée: 11 h et 43 min
- Date de publication: 2021-07-20
- Langue: Anglais
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Authors Bill Capodagli and Lynn Jackson return with an updated and expanded third edition of The Disney Way to show how organizations can incorporate Disney's four-pillared credo to support any business, drive any team, and guide any leader to create immeasurable success....
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Making Things Right at Work
- Increase Teamwork, Resolve Conflict, and Build Trust
- Auteur(s): Gary Chapman, Jennifer Thomas, Paul White
- Narrateur(s): Brandon Bell
- Durée: 3 h et 10 min
- Version intégrale
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Au global
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Performance
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Histoire
Like all relationships, the ones we have at work are subject to stresses—maybe even fractures that can really take a toll on the workplace. Productivity is lost. Time is wasted. Tension mounts. Cooperation is reduced. And the workplace becomes toxic. What’s the solution? In Making Things Right at Work, Dr. Gary Chapman is joined by business consultants Dr. Jennifer Thomas and Dr. Paul White to offer the strategies you need to restore harmony at work. Don’t let broken relationships taint your work environment. Take the needed steps to make things right today.
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Making Things Right at Work
- Increase Teamwork, Resolve Conflict, and Build Trust
- Narrateur(s): Brandon Bell
- Durée: 3 h et 10 min
- Date de publication: 2022-04-04
- Langue: Anglais
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Like all relationships, the ones we have at work are subject to stresses—maybe even fractures that can really take a toll on the workplace. Productivity is lost. Time is wasted. Tension mounts. Cooperation is reduced. And the workplace becomes toxic....
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