Organizational Leadership
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The Future of Work
- The Insights You Need from Harvard Business Review (HBR Insights Series)
- Auteur(s): Harvard Business Review
- Narrateur(s): Mike Lenz, Rachel Perry
- Durée: 3 h et 14 min
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Amid the turbulence of a global pandemic, worldwide social justice movements, and accelerated digital transformation, one thing is clear - work will no longer be the same. The Future of Work: The Insights You Need from Harvard Business Review will provide you with today's most essential thinking about creating a work-from-anywhere organization, harnessing AI as part of your team, creating an inclusive culture, and building a purpose-driven organization.
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The Future of Work
- The Insights You Need from Harvard Business Review (HBR Insights Series)
- Narrateur(s): Mike Lenz, Rachel Perry
- Série: HBR Insights Series
- Durée: 3 h et 14 min
- Date de publication: 2021-08-17
- Langue: Anglais
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Amid the turbulence of a global pandemic, worldwide social justice movements, and accelerated digital transformation, one thing is clear - work will no longer be the same.....
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Prix courant: 14,47$ ou 1 crédit
Prix réduit: 14,47$ ou 1 crédit
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The Inspiring Leader
- Unlocking the Secrets of How Extraordinary Leaders Motivate
- Auteur(s): John H. Zenger
- Narrateur(s): Rick Adamson
- Durée: 6 h et 45 min
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The Inspiring Leader reveals the authors' newest proprietary research on how top leaders inspire teams to greatness. It discusses the behaviors exhibited by the most successful leaders and includes advice on how to implement them.
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The Inspiring Leader
- Unlocking the Secrets of How Extraordinary Leaders Motivate
- Narrateur(s): Rick Adamson
- Durée: 6 h et 45 min
- Date de publication: 2021-07-22
- Langue: Anglais
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The Inspiring Leader reveals the authors' newest proprietary research on how top leaders inspire teams to greatness. It discusses the behaviors exhibited by the most successful leaders and includes advice on how to implement them....
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Prix courant: 22,26$ ou 1 crédit
Prix réduit: 22,26$ ou 1 crédit
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The Spirit of Kaizen
- Creating Lasting Excellence One Small Step at a Time
- Auteur(s): Bob Maurer, Leigh Ann Hirschman
- Narrateur(s): Bob Maurer
- Durée: 4 h et 8 min
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UCLA psychologist and organizational consultant Dr. Robert Maurer provides a simple and proven effective technique for making major changes with minimal disruption. Applying the operational concept of kaizen - small, continual improvements - to common management challenges, managers can drive major improvements with a series of well-planned techniques for boosting quality, innovation, sales, and morale.
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The Spirit of Kaizen
- Creating Lasting Excellence One Small Step at a Time
- Narrateur(s): Bob Maurer
- Durée: 4 h et 8 min
- Date de publication: 2012-11-06
- Langue: Anglais
- The easy-to-implement guide to driving organizational change by applying the proven concept of kaizen....
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Prix courant: 23,31$ ou 1 crédit
Prix réduit: 23,31$ ou 1 crédit
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Outstanding!
- 47 Ways to Make Your Organization Exceptional
- Auteur(s): John G. Miller
- Narrateur(s): John G. Miller
- Durée: 3 h et 15 min
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Every day outstanding organizations do things and promote values that ensure they will retain customers, grow revenues, increase market share, and build their reputations. Informed by his own commitment to the concept of personal accountability and enlivened by compelling true stories from exceptional organizations, in this insightful and accessible audiobook John Miller identifies the principles and behaviors that distinguish such organizations from the pack and provides listeners with ways to integrate them into their own work.
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Outstanding!
- 47 Ways to Make Your Organization Exceptional
- Narrateur(s): John G. Miller
- Durée: 3 h et 15 min
- Date de publication: 2010-01-05
- Langue: Anglais
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Every day outstanding organizations do things and promote values that ensure they will retain customers, grow revenues, increase market share, and build their reputations....
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Prix courant: 16,32$ ou 1 crédit
Prix réduit: 16,32$ ou 1 crédit
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Turn Waste into Wealth
- How to Find Cash in Every Corner of the Company
- Auteur(s): Mark C. DeLuzio
- Narrateur(s): Dan McGowan
- Durée: 2 h et 20 min
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Cash is lying around everywhere in companies. It's in warehouses and on shelves, hiding in plain sight as inventory. It litters administrative offices, disguised as incorrect invoices, late billings, sloppy requests from salespeople. It sits in company lobbies waiting for sales calls to start. All that cash is retrievable - available for re-investment. Turn Waste into Wealth will help you get that cash by turning your organization into a lean company.
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Turn Waste into Wealth
- How to Find Cash in Every Corner of the Company
- Narrateur(s): Dan McGowan
- Durée: 2 h et 20 min
- Date de publication: 2016-10-13
- Langue: Anglais
- Cash is lying around everywhere in companies. It's in warehouses and on shelves, hiding in plain sight as inventory....
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Prix courant: 9,20$ ou 1 crédit
Prix réduit: 9,20$ ou 1 crédit
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Built for Growth
- How Builder Personality Shapes Your Business, Your Team, and Your Ability to Win
- Auteur(s): Chris Kuenne, John Danner
- Narrateur(s): John Danner
- Durée: 6 h et 42 min
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Many factors shape the success or failure of a new business, whether it's a stand-alone start-up or a venture inside a larger corporation. But the most important and least understood of these factors is the personality of the entrepreneur - the particular combination of beliefs and preferences that drives his or her motivation, decision making, and leadership style. And your builder personality is the one resource you can directly control in growing a business that wins. Simply put, who you are shapes how you build for growth.
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Built for Growth
- How Builder Personality Shapes Your Business, Your Team, and Your Ability to Win
- Narrateur(s): John Danner
- Durée: 6 h et 42 min
- Date de publication: 2017-09-19
- Langue: Anglais
- Many factors shape the success or failure of a new business, whether it's a stand-alone start-up or a venture inside a larger corporation....
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Prix courant: 26,82$ ou 1 crédit
Prix réduit: 26,82$ ou 1 crédit
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The Ministry of Common Sense
- How to Eliminate Bureaucratic Red Tape, Bad Excuses, and Corporate BS
- Auteur(s): Martin Lindstrom
- Narrateur(s): Robert Fass
- Durée: 7 h et 16 min
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A humorous yet practical five-step guide to ridding ourselves - and our companies - of the bureaucratic bottlenecks and red tape that plague every office.
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The Ministry of Common Sense
- How to Eliminate Bureaucratic Red Tape, Bad Excuses, and Corporate BS
- Narrateur(s): Robert Fass
- Durée: 7 h et 16 min
- Date de publication: 2021-01-19
- Langue: Anglais
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A humorous yet practical five-step guide to ridding ourselves - and our companies - of the bureaucratic bottlenecks and red tape that plague every office....
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Prix courant: 25,63$ ou 1 crédit
Prix réduit: 25,63$ ou 1 crédit
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Customer Service Training 101
- Quick and Easy Techniques That Get Great Results, Third Edition
- Auteur(s): Renee Evenson
- Narrateur(s): Sandra Burr
- Durée: 6 h et 40 min
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Whether you're a manager, owner, or employee, Customer Service Training 101 gets you up to speed fast. The completely revised and updated third edition addresses every aspect of face-to-face, phone, online, social media, and self-service interactions. Using scenarios, guidelines, and practice exercises, this inspiring training manual explains what to say and do, what to avoid, and why interactions go astray.
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Customer Service Training 101
- Quick and Easy Techniques That Get Great Results, Third Edition
- Narrateur(s): Sandra Burr
- Durée: 6 h et 40 min
- Date de publication: 2017-12-12
- Langue: Anglais
- Customer service skills are essential to the success of your company. This popular crash course equips you and your employees to excel in this important role....
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Prix courant: 26,00$ ou 1 crédit
Prix réduit: 26,00$ ou 1 crédit
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Ignore Your Customers (And They'll Go Away)
- The Simple Playbook for Delivering the Ultimate Customer Service Experience
- Auteur(s): Micah Solomon
- Narrateur(s): Jakob Lewis, Gabe Wicks - foreword, John Behrens - preface
- Durée: 5 h et 16 min
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Discover how to create exceptional customer service and a superior customer experience, learning from the greatest companies of our time.
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Perfect book, perfect rendition
- Écrit par Colin Taylor le 2020-10-09
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Ignore Your Customers (And They'll Go Away)
- The Simple Playbook for Delivering the Ultimate Customer Service Experience
- Narrateur(s): Jakob Lewis, Gabe Wicks - foreword, John Behrens - preface
- Durée: 5 h et 16 min
- Date de publication: 2020-01-14
- Langue: Anglais
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Discover how to create exceptional customer service and a superior customer experience, learning from the greatest companies of our time....
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Prix courant: 25,63$ ou 1 crédit
Prix réduit: 25,63$ ou 1 crédit
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Thriving in a Male-Dominated Workplace
- HBR Women at Work Series
- Auteur(s): Harvard Business Review
- Narrateur(s): Stephanie Dillard, Amanda Kersey, Leah Sheppard, Autres
- Durée: 4 h et 5 min
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Sexism. Self-doubt. Invisibility. When you're one of the only women in your workplace, it can be difficult to gain your footing. Organizations need to change, but in the meantime, women can find success in these settings—and even flourish in them. Thriving in a Male-Dominated Workplace provides the advice you need to ensure your professional growth in roles and industries that have traditionally been filled by and controlled by men.
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Thriving in a Male-Dominated Workplace
- HBR Women at Work Series
- Narrateur(s): Stephanie Dillard, Amanda Kersey, Leah Sheppard, Teresa Cardador, Julia González Romero, Cristina Massa, Stacey Abrams, Lara Hodgson, Raven Hoffman, Vanessa Bohns
- Série: HBR Women at Work Series
- Durée: 4 h et 5 min
- Date de publication: 2023-03-07
- Langue: Anglais
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Organizations need to change, but in the meantime, women can find success in these settings—and even flourish in them. Thriving in a Male-Dominated Workplace provides the advice you need to ensure your professional growth....
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Prix courant: 14,47$ ou 1 crédit
Prix réduit: 14,47$ ou 1 crédit
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Lead with Humility
- 12 Leadership Lessons from Pope Francis
- Auteur(s): Jeffrey A. Krames
- Narrateur(s): Walter Dixon
- Durée: 2 h et 57 min
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When Fortune announced its list of the World’s Greatest Leaders, the top spot was awarded - not to a captain of industry - but to the new pontiff. In the year since his election, Pope Francis earned that accolade - and more. He has achieved the remarkable: breathed life into an aging institution, reinvigorated a global base, and created real hope for the future.How did a man who spent his life laboring in slums far from the Vatican manage to do this and so quickly?
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Leadership at it's best.
- Écrit par Chantal le 2020-07-17
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Lead with Humility
- 12 Leadership Lessons from Pope Francis
- Narrateur(s): Walter Dixon
- Durée: 2 h et 57 min
- Date de publication: 2014-08-20
- Langue: Anglais
- Lead with Humility explores 12 of these principles and shows how leaders and managers can adapt them for the workplace with equally impressive results....
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Prix courant: 20,02$ ou 1 crédit
Prix réduit: 20,02$ ou 1 crédit
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The 10 Laws of Trust
- Building the Bonds That Make a Business Great
- Auteur(s): Joel Peterson, David A. Kaplan - contributor
- Narrateur(s): Josh Childs
- Durée: 3 h et 19 min
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A culture of trust for all companies large and small is invaluable. Trust turns deflection into transparency, suspicion into empowerment, and conflict into creativity. And what many have learned unfortunately is that no enterprise is too large or too successful to withstand a lack of trust within its walls. In The 10 Laws of Trust, JetBlue chairman and Stanford Graduate School of Business professor Joel Peterson explores how a culture of trust gives companies an edge.
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The 10 Laws of Trust
- Building the Bonds That Make a Business Great
- Narrateur(s): Josh Childs
- Durée: 3 h et 19 min
- Date de publication: 2023-05-23
- Langue: Anglais
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A culture of trust for all companies large and small is invaluable. JetBlue chairman and Stanford Graduate School of Business professor Joel Peterson explores how a culture of trust gives companies an edge....
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Prix courant: 19,80$ ou 1 crédit
Prix réduit: 19,80$ ou 1 crédit
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Inspiring Leadership
- A Guide to Mastering Leadership, Business Management, Organisation, Development and Building High Performance Teams
- Auteur(s): Peter Allen
- Narrateur(s): T.J. Allen
- Durée: 3 h et 17 min
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Everyone, at some point in their life, will be asked to be a leader. Leadership skills are highly sought after by employers and are also essential to lasting success in business and life. But the problem with most leadership books is that they are just common knowledge, taken from other writers and not useful. This book presents proven skills and qualities that are tried and tested to help you develop into your greatest potential as a leader. Become more than just “the boss" people follow only because they have to. Instead master the ability to inspire and lead people.
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Inspiring Leadership
- A Guide to Mastering Leadership, Business Management, Organisation, Development and Building High Performance Teams
- Narrateur(s): T.J. Allen
- Durée: 3 h et 17 min
- Date de publication: 2020-09-11
- Langue: Anglais
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Leadership skills are highly sought after by employers and are also essential to lasting success in business and life. But the problem with most leadership books is that they are just common knowledge, taken from other writers and not useful....
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Prix courant: 13,12$ ou 1 crédit
Prix réduit: 13,12$ ou 1 crédit
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What Your Employees Need and Can't Tell You
- Adapting to Change with the Science of Behavioral Economics
- Auteur(s): Melina Palmer
- Narrateur(s): Rachel Perry
- Durée: 8 h et 27 min
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In her first book, What Your Customer Wants and Can't Tell You, author and behavioral economics specialist Melina Palmer, applies the science of behavioral economics to unlocking what is behind customer decisions. Behavioral economics combines elements of economics and psychology to understand how and why people behave the way they do in the real world. Now, in her sequel, What Your Employees Need and Can't Tell You, she offers a highly actionable roadmap for business executives and managers faced with the task of instituting successful organizational change.
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What Your Employees Need and Can't Tell You
- Adapting to Change with the Science of Behavioral Economics
- Narrateur(s): Rachel Perry
- Durée: 8 h et 27 min
- Date de publication: 2022-12-20
- Langue: Anglais
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In her first book, What Your Customer Wants and Can't Tell You, author and behavioral economics specialist Melina Palmer, applies the science of behavioral economics to unlocking what is behind customer decisions....
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Prix courant: 22,26$ ou 1 crédit
Prix réduit: 22,26$ ou 1 crédit
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The Toyota Way to Service Excellence
- Lean Transformation in Service Organizations
- Auteur(s): Jeffrey K. Liker, Karyn Ross
- Narrateur(s): Doug Greene
- Durée: 15 h et 41 min
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A must-listen for service professionals of every level, this essential book takes the proven Lean principles of the best-selling Toyota Way series and applies them directly to the industries where quality of service is crucial for success. Jeff Liker and Karyn Ross show you how to develop Lean practices throughout your organization using the famous 4P model. Whether you are an executive, manager, consultant, or frontline worker who deals with customers every day, you'll learn how take advantage of all Lean has to offer.
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The Toyota Way to Service Excellence
- Lean Transformation in Service Organizations
- Narrateur(s): Doug Greene
- Durée: 15 h et 41 min
- Date de publication: 2021-08-11
- Langue: Anglais
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The world's best-selling Lean expert shows service-based organizations how to go Lean, gain value, and get results - The Toyota Way....
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Prix courant: 28,72$ ou 1 crédit
Prix réduit: 28,72$ ou 1 crédit
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The Genius of Opposites: How Introverts and Extroverts Achieve Extraordinary Results Together
- Auteur(s): Jennifer B. Kahnweiler PhD
- Narrateur(s): Tiffany Williams
- Durée: 2 h et 39 min
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Jennifer Kahnweiler offers a five-step process that will enable introverts and extroverts to work together harmoniously and achieve more than they ever could on their own. The process can be precarious. The key, Kahnweiler says, is to remember that these relationships are most successful when opposites stop emphasizing their differences and use approaches that focus them both on moving toward results.
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The Genius of Opposites: How Introverts and Extroverts Achieve Extraordinary Results Together
- Narrateur(s): Tiffany Williams
- Durée: 2 h et 39 min
- Date de publication: 2015-08-05
- Langue: Anglais
- Jennifer Kahnweiler offers a five-step process that will enable introverts and extroverts to work together harmoniously and achieve more than they ever could on their own....
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Prix courant: 16,11$ ou 1 crédit
Prix réduit: 16,11$ ou 1 crédit
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Where Others Won't
- Taking People Innovation from the Locker Room into the Boardroom
- Auteur(s): Cody Royle
- Narrateur(s): Ben Mercer
- Durée: 3 h et 28 min
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From Bridgewater Associates to Netflix, some of North America's largest companies admit to being heavily influenced by concepts from pro sports. So what do these companies know that others don't? The answer is simple: People innovation can be a competitive advantage. Through in-depth interviews and meticulous research, Where Others Won't dives deeper than ever before into professional sports from around the world to uncover over 50 easily implementable people strategies to help you win.
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Where Others Won't
- Taking People Innovation from the Locker Room into the Boardroom
- Narrateur(s): Ben Mercer
- Durée: 3 h et 28 min
- Date de publication: 2022-06-16
- Langue: Anglais
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From Bridgewater Associates to Netflix, some of North America's largest companies admit to being heavily influenced by concepts from pro sports. So what do these companies know that others don't? The answer is simple: People innovation can be a competitive advantage....
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Prix courant: 18,74$ ou 1 crédit
Prix réduit: 18,74$ ou 1 crédit
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Red Team
- How to Succeed by Thinking Like the Enemy
- Auteur(s): Micah Zenko
- Narrateur(s): Christopher Lane
- Durée: 11 h et 2 min
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Red teaming. It is a practice as old as the Devil's Advocate, the 11th-century Vatican official charged with discrediting candidates for sainthood. Today, red teams - comprised primarily of fearless skeptics and those assuming the role of saboteurs who seek to better understand the interests, intentions, and capabilities of institutions or potential competitors - are used widely in both the public and private sector.
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Red Team
- How to Succeed by Thinking Like the Enemy
- Narrateur(s): Christopher Lane
- Durée: 11 h et 2 min
- Date de publication: 2015-11-03
- Langue: Anglais
- Red teaming. It is a practice as old as the Devil's Advocate, the 11th-century Vatican official charged with discrediting candidates for sainthood....
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Prix courant: 32,00$ ou 1 crédit
Prix réduit: 32,00$ ou 1 crédit
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The Marvel Studios Story
- How a Failing Comic Book Publisher Became a Hollywood Superhero
- Auteur(s): Charlie Wetzel, Stephanie Wetzel
- Narrateur(s): Mark Smeby
- Durée: 3 h et 3 min
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What can you learn from the world’s most successful companies? The Marvel Studios Story will help you understand and adopt the competitive strategies, workplace culture, and daily business practices that enabled a struggling comic book publisher to parlay the power of myth and storytelling to become one of history’s most successful movie studios.
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The Marvel Studios Story
- How a Failing Comic Book Publisher Became a Hollywood Superhero
- Narrateur(s): Mark Smeby
- Série: The Business Storybook Series
- Durée: 3 h et 3 min
- Date de publication: 2020-05-26
- Langue: Anglais
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The Marvel Studios Story will help you understand and adopt the competitive strategies, workplace culture, and daily business practices that enabled a comic book publisher to parlay the power of myth and storytelling to become one of history’s most successful movie studios....
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Good People
- The Only Leadership Decision That Really Matters
- Auteur(s): Anthony Tjan
- Narrateur(s): Sean Runnette, Anthony Tjan
- Durée: 9 h et 46 min
- Version intégrale
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Au global
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Performance
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Histoire
Leaders love to say that any company is only as good as its people but tend to evaluate candidates and employees more by their measurable accomplishments than by their "softer" qualities, like integrity, compassion, and other values. Best-selling author Anthony Tjan is leading a movement to change the way we think about goodness so that we can become better judges of people and create more goodness in ourselves, in others, and in our organizations.
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Good People
- The Only Leadership Decision That Really Matters
- Narrateur(s): Sean Runnette, Anthony Tjan
- Durée: 9 h et 46 min
- Date de publication: 2017-04-25
- Langue: Anglais
- Leaders love to say that any company is only as good as its people but tend to evaluate candidates and employees more by their measurable accomplishments....
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Prix courant: 23,31$ ou 1 crédit
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