Patient Care

Most consumers agree their service experiences with hospitals, clinics, and physicians fall well short of their service experiences with hotels, resorts, and restaurants. So, what would their experiences be like if healthcare providers served them the same way hospitality providers do? Given that both industries share many common service touchpoints, one wonders whether healthcare service providers could adopt principles of hospitality to enhance the patient experience. The insights shared in this book reveal the answer: yes!

How can you protect your right to a balanced life, in a profession that demands perfection? Medical life is challenging. The culture is competitive, the environment intense, the machinery complex and unwieldy, and the expectations high. Under such constant stress, many doctors sacrifice their own wellbeing to try and provide the best possible care for their patients. Coaching offers a way to immediately start bridging this known gap. You are a whole human, and it's time to treat yourself like it.

In this moving narrative of a group of patient advocates who are revolutionizing the way medical research is conducted, Pulitzer Prize-winning reporter Amy Dockser Marcus shows what happens when a community joins forces with doctors and researchers to try to save children’s lives. Their extraordinary social experiment reveals new pathways for treating disease and conducting research. Science may be forever changed.

The Physician Wellness Project is your roadmap to joy in your job. This step-by-step guidebook to career satisfaction and work-life balance. We'll explore the best jobs within medicine. And if you're looking to leave medicine, this book shares all the best career options for healthcare professionals beyond clinical practice.

If you are a new nurse practitioner, physician assistant, new physician resident or any type of new healthcare professional that will be working with patients, this is a unique book about patient interaction and different scenarios that can occur. The book discusses tips on how to approach different situations when trying to be an effective healthcare provider for your patient.

Patient is a quirky, humorous, and occasionally poignant romp through the American health care system. After a seemingly mild case of COVID-19, the author finds himself hospitalized with acute renal failure. The connection to COVID-19 is tenuous at best, yet he is examined from head to toe with the ruthless efficiency that only a hospital with the latest technology can accomplish. Scans and tests of every possible type are conducted, eliminating the most dire of diagnoses.

No one could believe the handsome young doctor might be a serial killer. Wherever he was hired - in Ohio, Illinois, New York, South Dakota - Michael Swango at first seemed the model physician. Then his patients began dying under suspicious circumstances.

Do you wish you understood others better? Do you want to master your own emotions? In recent years, it’s become increasingly obvious that emotional intelligence just as important, if not more so, than simply possessing a high IQ. Research suggests that people with higher emotional intelligence lead more successful, productive lives. They are happier, healthier, and generally better at achieving their goals. But what is emotional intelligence? How does it differ from IQ? And how can you learn to improve yours?

On the road to becoming a physician, Dr. Kelly longed to find serenity in a world of conflicting ideas and aspirations. The demands of his medical training left little time for personal growth, so he reached out to those around him. He took notes on the lessons of life he learned from his patients and their families. They opened their hearts and exposed their wounds. He paid attention and listened, and his patients became his teachers.

Thousands of patients every year are admitted to hospitals because of irregular, fast, or strong heartbeats. For the portion that will eventually be diagnosed with a heart condition, there are important choices to make moving forward. But there is rarely time in a short doctor’s visit to go over all the details. This comprehensive overview fills that information gap by imparting everything there is to know about abnormal heart rhythms through all stages of care.

The biggest barrier entrepreneurs face is the insurmountable number of obstacles to overcome, coupled with the lack of time to find solutions to them all. They are trapped in the mindset that in order to be successful they must do everything, but they don't know where to start. How do you determine what needs to be fixed first? How do you accurately prioritize your to-do list? If you had only a compass and a road map, you could navigate your business' problems with confidence.

Integrative medicine is an approach to care that puts the patient at the center and addresses the full range of physical, emotional, mental, social, spiritual, and environmental influences that affect a person’s health. It combines conventional medicine with evidence-based complementary therapies to support the body’s natural healing process. Integrative medicine practitioners see their patients as partners and are willing to work collaboratively with other healthcare professionals responsible for their care.

If you are an accomplished dentist who wonders why patients continually miss appointments and don’t follow your recommendations, know that you’re not the only one plagued with these questions. In The Well-Referred Dentist, Dr. Bita Saleh addresses the missing factor essential to patient compliance in all stages of dental treatment by identifying and resolving the patient’s “triad” of obstacles - fears, anxieties, and limiting beliefs.

Until very recently, if you were to ask most doctors, they would tell you there were only two kinds of medicine: the quack kind, and the evidence-based kind. The former is baseless, and the latter based on the best information human effort could buy. Well, Eric Topol isn't most doctors, and he suggests you entertain the notion of a third kind of medicine, one that will make the evidence-based state-of-the-art stuff look scarcely better than an alchemist trying to animate a homunculus in a jar.

Anyone who is diagnosed with cancer receives a frightening blow, and in many cases the diagnosis is accompanied by a bewildering array of treatment choices. In this invaluable book, Dr. Richard C. Frank offers comfort and help to cancer patients, their families, and their caretakers. Dr. Frank empowers patients by unlocking the mysteries of the disease and explaining in plain language the ways to confront and combat it. An award-winning medical oncologist recognized for his humanitarian approach as well as his research accomplishments, Dr. Frank understands that cancer patients and their families need insight into the disease.

This audiobook is a comprehensive guide in understanding how to deal with a person on the autism spectrum within the medical system, formulating effective communication strategies, and developing best care practices. It covers sensory issues, pain tolerance, body awareness, communication challenges, legal and ethical issues, HIPPA compliance, Americans with Disabilities Act, and much more.

A brilliantly simple look at how we can fix healthcare without drastic policy change and political diatribes. Since FDR, the US healthcare system has been mired in politics and policy. All the while it has only increased in complexity and cost. Today half of all personal bankruptcies are attributable to healthcare costs. Many community hospitals are barely getting by with single digit profit margins. With a system teetering on the edge of a systemic crisis, we need to turn to a brand-new approach to rescue the US healthcare system.

Since FDR, the US healthcare system has been mired in politics and policy. All the while it has only increased in complexity and cost. Today half of all personal bankruptcies are attributable to healthcare costs. Many community hospitals are barely getting by with single digit profit margins. With a system teetering on the edge of a systemic crisis, we need to turn to a brand-new approach to rescue the US healthcare system.

Healthcare must provide higher quality care at a lower cost. Studer Group's Engagement Model is the key. If you're seeking to create a culture of high engagement, you're not alone. Great clinical quality depends on it. Price pressures demand it. Where engagement doesn't exist, all stakeholders suffer. By making engagement a core competency, you can reduce turnover, prevent physician burnout, improve clinical outcomes, and solidify trust in caregivers.

Are you a dedicated healthcare professional frustrated by the language barrier that hampers your ability to provide the best possible care to your Spanish-speaking patients? Don't you wish you had a practical tool at your disposal that could help you learn medical Spanish and connect effectively with your patients? Perhaps it's been a daunting task to find a resource that focuses solely on the healthcare context and makes learning Spanish as easy as sipping your morning espresso.