Performance Management Leadership
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The Coaching Survival Guide
- Simple Tips to Help You Coach Your Call Center Agents to Performance Success
- Auteur(s): Skilled and Thrilled
- Narrateur(s): Luigino Taboada
- Durée: 3 h et 7 min
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Performance
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Histoire
In today's fast-paced business environment, call centers play a crucial role in maintaining a company's reputation and customer satisfaction. As a call center leader, you are the linchpin that ensures these critical interactions are managed effectively and efficiently. Your responsibilities encompass overseeing daily operations, monitoring performance metrics, and, most importantly, coaching and developing your agents to excel in their roles. Coaching is crucial for call center leaders as it directly impacts the performance and satisfaction of their teams.
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The Coaching Survival Guide
- Simple Tips to Help You Coach Your Call Center Agents to Performance Success
- Narrateur(s): Luigino Taboada
- Durée: 3 h et 7 min
- Date de publication: 2024-08-15
- Langue: Anglais
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In today's fast-paced business environment, call centers play a crucial role in maintaining a company's reputation and customer satisfaction. As a call center leader, you are the linchpin that ensures these critical interactions are managed effectively and efficiently.
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Prix courant: 18,74$ ou 1 crédit
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Let Go Leadership
- How Inclusive Leaders Share Power to Drive High Performance
- Auteur(s): Obi James
- Narrateur(s): Obi James
- Durée: 5 h et 54 min
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Performance
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Many organisations are diverse – but that doesn’t make them inclusive. Many teams are made up of high-performing individuals – but that doesn’t turn them into high-performing teams. Many leaders work hard and take care of their people – but that doesn’t mean they’re great leaders. Let Go Leadership will show you how to share power, harness the diversity of your teams and become a better, more inclusive leader, so that you can realise the untapped potential within your organisation.
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Let Go Leadership
- How Inclusive Leaders Share Power to Drive High Performance
- Narrateur(s): Obi James
- Durée: 5 h et 54 min
- Date de publication: 2023-09-19
- Langue: Anglais
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Let Go Leadership will show you how to share power, harness the diversity of your teams and become a better, inclusive leader, so that you can realise the untapped potential within your organisation....
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Prix courant: 24,93$ ou 1 crédit
Prix réduit: 24,93$ ou 1 crédit
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Leadership Without Excuses
- How to Create Accountability and High-Performance (Instead of Just Talking About It)
- Auteur(s): Jeff Grimshaw, Gregg Baron
- Narrateur(s): Michael Anthony
- Durée: 6 h et 29 min
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Performance
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There are three kinds of employees: Some are saints: they're always accountable. Some are sinners: they're never accountable. But most are save-ables: sometimes they make good choices; sometimes they don't. What makes the difference? Leadership Without Excuses has the answers. Jeff Grimshaw and Gregg Baron help you put an end to the save-ables' poor choices and excuse-making - and convert them into saints. The secret is to communicate clear and credible expectations, create compelling consequences, and lead conversations grounded in reality.
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Leadership Without Excuses
- How to Create Accountability and High-Performance (Instead of Just Talking About It)
- Narrateur(s): Michael Anthony
- Durée: 6 h et 29 min
- Date de publication: 2021-07-22
- Langue: Anglais
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There's no excuse for putting up with excuses. Leadership Without Excuses is for anyone who actually wants to do something about it. It's the definitive guide to taking excuses out of the system and creating an environment where accountability and performance are consistently high....
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Prix courant: 22,97$ ou 1 crédit
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Leadership Unchained: Defy Conventional Wisdom for Breakthrough Performance
- Auteur(s): Sara Canaday
- Narrateur(s): Jennifer Jill Araya
- Durée: 3 h et 14 min
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Performance
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What if the leadership practices we’ve worked so hard to master are now getting in the way? In fact, what if they are actually holding us down and preventing us from leading for growth and innovation? Forget “what if” - it’s happening. In Leadership Unchained, Sara Canaday offers a unique perspective that helps modern leaders break free from the chains of conventional wisdom and blaze new trails toward even greater success.
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Leadership Unchained: Defy Conventional Wisdom for Breakthrough Performance
- Narrateur(s): Jennifer Jill Araya
- Durée: 3 h et 14 min
- Date de publication: 2019-05-09
- Langue: Anglais
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What if the leadership practices we’ve worked so hard to master are now getting in the way? In fact, what if they are actually holding us down and preventing us from leading for growth and innovation? Listen to find out more....
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Prix courant: 18,74$ ou 1 crédit
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She's Meant to Speak
- Empower Your Voice: Explore Strategies to Amplify Workplace Communication and Supercharge Team Performance (She's Meant to Be Series)
- Auteur(s): Kyrabe Stories
- Narrateur(s): Sasha Monegro
- Durée: 3 h et 2 min
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Performance
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If no further changes are made, it will take 132 years to reach full gender parity across education, economic participation and opportunity, and political empowerment! When women learn how to be heard, true leadership with positive social and economic results is seen. They can balance assertiveness with care, management with team empowerment, and create a workplace environment that is inclusive, safe, and productive. The challenge for many female leaders isn't their leadership skills, it's finding their voice!
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She's Meant to Speak
- Empower Your Voice: Explore Strategies to Amplify Workplace Communication and Supercharge Team Performance (She's Meant to Be Series)
- Narrateur(s): Sasha Monegro
- Série: She's Meant to Be, Livre 2
- Durée: 3 h et 2 min
- Date de publication: 2024-08-05
- Langue: Anglais
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If no further changes are made, it will take 132 years to reach full gender parity across education, economic participation and opportunity, and political empowerment!
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Managing Employee Performance
- Auteur(s): Ali Asadi
- Narrateur(s): Barry Lank
- Durée: 43 min
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Performance
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This authoritative volume on human resource management is highly recommended listening for the small business owners and HR professionals. Written by an acknowledged expert in all areas of business management, Managing Employee Performance is a well-organized guide to understanding this vitally important area of your business.
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Managing Employee Performance
- Narrateur(s): Barry Lank
- Durée: 43 min
- Date de publication: 2014-06-24
- Langue: Anglais
- This authoritative volume on human resource management is highly recommended listening for the small business owners and HR professionals....
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Prix courant: 5,22$ ou 1 crédit
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The Power of Evolved Leadership
- Inspire Top Performance by Fostering Inclusive Teams
- Auteur(s): Stephen Young
- Narrateur(s): Terrence Kidd
- Durée: 7 h et 24 min
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Performance
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For too long, humans have been following others based largely on that person's sense of physical strength, appearance, and dominance. It's a model that dates back to the Neanderthals and which, incredibly, we continue to apply—consciously or not. The Power of Evolved Leadership establishes a new standard for leadership. It shifts you away from a leadership profile of power, command, and control to move your toward the nuance of motivation, inspiration, and, most critically, the shedding of "ego."
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The Power of Evolved Leadership
- Inspire Top Performance by Fostering Inclusive Teams
- Narrateur(s): Terrence Kidd
- Durée: 7 h et 24 min
- Date de publication: 2023-12-26
- Langue: Anglais
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Do you want to lead like a business professional—or a Neanderthal? This book breaks our millennia-old leadership mold to provide the skills for real, lasting success in today's business world....
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Prix courant: 22,26$ ou 1 crédit
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La performance commerciale
- Master Class
- Auteur(s): Éric Vérin
- Narrateur(s): Éric Vérin
- Durée: 41 min
- Production originale
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Performance
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"Il est finalement plus facile de vendre quand quelqu'un achète", aurait dit Gracchus Cassar. Cet aphorisme que le regretté Francis Blanche n'aurait pas démenti - lui qui voulait "penser le changement" plutôt que "changer le pansement" - place la performance commerciale dans sa juste perspective. Juste au sens de la justesse. Éric Vérin, qui a déroulé du câble sur le sujet dont il traite ici, situe chaque étape de la vente dans le contrepoint des étapes de l'achat.
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La performance commerciale
- Master Class
- Narrateur(s): Éric Vérin
- Série: Master Class
- Durée: 41 min
- Date de publication: 2016-11-01
- Langue: Français
- "Il est finalement plus facile de vendre quand quelqu'un achète", aurait dit Gracchus Cassar. Cet aphorisme que le regretté Francis Blanche n'aurait...
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Prix courant: 54,60$ ou 1 crédit
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Drive Business Performance
- Enabling a Culture of Intelligent Execution
- Auteur(s): Bruno Aziza, Joey Fitts
- Narrateur(s): Jim Bond
- Durée: 6 h et 40 min
- Version abrégée
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Performance
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Histoire
How can your organization increase its agility, alignment, and accountability to improve performance? Developing performance management capabilities means changing the way people are empowered to make better decisions. It requires a transition from a restrictive, command-and-control approach to a management style that includes more participants in the performance-management process.
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Drive Business Performance
- Enabling a Culture of Intelligent Execution
- Narrateur(s): Jim Bond
- Durée: 6 h et 40 min
- Date de publication: 2008-05-27
- Langue: Anglais
- Developing performance management capabilities means changing the way people are empowered to make better decisions....
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Prix courant: 26,00$ ou 1 crédit
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Propelling Performance
- Why Your Business Is Stalling and What You Can Do About It
- Auteur(s): Robert Nankervis
- Narrateur(s): Robert Nankervis, Verne Harnish, Dave Stokes
- Durée: 6 h et 35 min
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Performance
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Business owners and leaders are being challenged as never before. The trends are changing fast, business models are under attack, clients are fickle, and staff expectations are rising. It can make for very reactionary leadership...but that is not what drives sustainable success. As you're seeking to drive the growth, performance, and, ultimately, value of your business, what must be done to avoid stalling through the climb? At last, there is a book that supports leaders in not only surviving, but thriving in this context.
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Propelling Performance
- Why Your Business Is Stalling and What You Can Do About It
- Narrateur(s): Robert Nankervis, Verne Harnish, Dave Stokes
- Durée: 6 h et 35 min
- Date de publication: 2021-11-22
- Langue: Anglais
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Business owners and leaders are being challenged as never before. The trends are changing fast, business models are under attack, clients are fickle, and staff expectations are rising. It can make for very reactionary leadership...but that is not what drives sustainable success....
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Prix courant: 15,10$ ou 1 crédit
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Hidden Talents
- Practical Tools and Inspirational Stories to Unleash Higher Levels of Leadership Performance
- Auteur(s): Maryanne DiMarzo, Amy Acker, Rodica Ceslov
- Narrateur(s): Andi Arndt
- Durée: 3 h et 21 min
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Why uncover your hidden talents? Because knowing how to uncover the talents you didn’t know you have and turning them into new skills will help you move away from competencies of the past that can hinder your career and will help you achieve higher levels of performance. Drawing from decades of experience in executive leadership development as C-Suite officers and consultants, we describe 16 essential leadership tools in simple, concrete, and behavior-based language that will enable you to distinguish what areas of skill and expertise you can naturally call upon....
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Hidden Talents
- Practical Tools and Inspirational Stories to Unleash Higher Levels of Leadership Performance
- Narrateur(s): Andi Arndt
- Durée: 3 h et 21 min
- Date de publication: 2019-10-01
- Langue: Anglais
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Why uncover your hidden talents? Because knowing how to uncover the talents you didn’t know you have and turning them into new skills will help you move away from competencies of the past that can hinder your career and will help you achieve higher levels of performance....
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Prix courant: 18,74$ ou 1 crédit
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Leadership Lessons
- Essays on How to Improve Organisational Performance and Effective Decision-Making
- Auteur(s): James B Rieley
- Narrateur(s): James B Rieley
- Durée: 9 h
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Performance
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Histoire
Leadership Lessons is a book about how to improve organizational performance. The essays in this book are an accumulation of various projects that I have been involved in for more than a dozen years. The term projects spans quite a range of subject matter and purposes for their existence. The reality is that the central focus of all these essays is improving the ability to understand the dynamics at play that are impacting their organizations. The purpose is to help organizations and the people within them to be able to realize their individual and collective potential.
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Leadership Lessons
- Essays on How to Improve Organisational Performance and Effective Decision-Making
- Narrateur(s): James B Rieley
- Durée: 9 h
- Date de publication: 2022-07-26
- Langue: Anglais
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Leadership Lessons is a book about how to improve organizational performance. The central focus of these essays is improving the ability to understand the dynamics at play impacting their organizations and help organizations and the people within them to realize their potential....
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Prix courant: 20,06$ ou 1 crédit
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In a Gentle Way
- The Trail to High Performance in Healthcare
- Auteur(s): Carol Gregory
- Narrateur(s): Lauren Gobes
- Durée: 3 h et 58 min
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Performance
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This is a “how to” book for leaders in healthcare. Lessons learned from 30+ years as a nursing executive, an executive coach, and as an equestrian have been interwoven to describe what it takes for success as a leader for teams in healthcare and in horsemanship. The author sees similarities in both arenas.
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In a Gentle Way
- The Trail to High Performance in Healthcare
- Narrateur(s): Lauren Gobes
- Durée: 3 h et 58 min
- Date de publication: 2024-06-04
- Langue: Anglais
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This is a “how to” book for leaders in healthcare. Lessons learned from 30+ years as a nursing executive, an executive coach, and as an equestrian have been interwoven to describe what it takes for success as a leader for teams in healthcare and in horsemanship.
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Team Turnaround
- Spark High Performance in Your Direct Reports
- Auteur(s): Lisa C. Shumpert
- Narrateur(s): Lisa C. Shumpert
- Durée: 2 h et 19 min
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Performance
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Despite your efforts to inspire, it seems like they just can’t meet their numbers. Which causes you to fall short of your goals. What if there was an easy solution that not only motivates your team, but also encourages and nurtures their future with your company? For the first time, Lisa Shumpert, a highly accomplished and strategic senior corporate officer, shares her secrets on empowering teams from her thirty-five years of global cross-industry human resources experience.
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Team Turnaround
- Spark High Performance in Your Direct Reports
- Narrateur(s): Lisa C. Shumpert
- Durée: 2 h et 19 min
- Date de publication: 2024-03-28
- Langue: Anglais
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For the first time, Lisa Shumpert, a highly accomplished and strategic senior corporate officer, shares her secrets on empowering teams from her thirty-five years of global cross-industry human resources experience.
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Prix courant: 8,71$ ou 1 crédit
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Developing Leadership Skills 58: Function of Key Performance Indicators
- Module 6 Section 9
- Auteur(s): Jeffrey Liker
- Narrateur(s): Jeffrey Liker
- Durée: 15 min
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Performance
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Dr. Liker's book Developing Lean Leaders at All Levels: A Practical Guide was a 2016 winner of the Shingo Research and Professional Publication Award. This book has extracted the individual seminars and lectures that Dr. Liker used to create this world-renowned publication to offer them in a series of bite-sized, topic-specific learning modules.
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Developing Leadership Skills 58: Function of Key Performance Indicators
- Module 6 Section 9
- Narrateur(s): Jeffrey Liker
- Durée: 15 min
- Date de publication: 2018-06-07
- Langue: Anglais
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Dr. Liker's book Developing Lean Leaders at All Levels: A Practical Guide was a 2016 winner of the Shingo Research and Professional Publication Award. This book has extracted the individual seminars and lectures that Dr. Liker used to create this world-renowned publication....
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Prix courant: 4,95$ ou 1 crédit
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Bonheur et joie, boosters de performance
- Auteur(s): Hervé Franceschi
- Narrateur(s): Hervé Franceschi
- Durée: 37 min
- Production originale
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Bénéfice secondaire, la joie n'est pas seulement le carburant principal du bonheur, c'est aussi un facteur de performance individuelle et collective. Le mot "travail" vient de tripalium, instrument de torture. Le travail est souvent valorisé par sa pénibilité : si on a bavé, c'est que c'est bien. À mille lieux de cette approche classique et même antique, Hervé Franceschi nous montre que la bonne humeur, la joie, l'humour ne se contentent pas d'alléger le pesant fardeau du travail plus ou moins contraint, ils ouvrent le chemin si recherché et méconnu d'une performance durable.
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Bonheur et joie, boosters de performance
- Narrateur(s): Hervé Franceschi
- Durée: 37 min
- Date de publication: 2018-06-01
- Langue: Français
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Bénéfice secondaire, la joie n'est pas seulement le carburant principal du bonheur, c'est aussi un facteur de performance individuelle et...
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Prix courant: 7,00$ ou 1 crédit
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Rest. Practise. Perform.
- What Elite Sport Can Teach Leaders about Sustainable Wellbeing and Performance
- Auteur(s): Karen Meager, John Mclachlan
- Narrateur(s): John McLachlan, Karen Meager
- Durée: 3 h et 35 min
- Version intégrale
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Performance
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Elite sports have honed time-tested strategies for sustaining peak performance, consistency, and getting results without exhaustion. This practical and illuminating guide offers a fresh perspective on leadership, unleashing an empowering, harmonious approach that’s inspired by elite sports’ proven disciplines.
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Rest. Practise. Perform.
- What Elite Sport Can Teach Leaders about Sustainable Wellbeing and Performance
- Narrateur(s): John McLachlan, Karen Meager
- Durée: 3 h et 35 min
- Date de publication: 2024-03-26
- Langue: Anglais
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Elite sports have honed time-tested strategies for sustaining peak performance, consistency, and getting results without exhaustion. This practical and illuminating guide offers a fresh perspective on leadership.
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Ignite!
- Fueling World-Class Performance Even If Your Employees Are Not Yet World-Class
- Auteur(s): Steve Lover
- Narrateur(s): Steven C Lover
- Durée: 4 h et 47 min
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For decades people have been told the secret to success is a good education. But is it true? Many of the biggest names in the business world today never received a college degree. After much research and thought, Steve Lover concludes that confidence is the most important characteristic to determine success. However, even more important than developing your own confidence is the ability to ignite your employees’ confidence. The leader who knows how to do that creates a different kind of organization.
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Ignite!
- Fueling World-Class Performance Even If Your Employees Are Not Yet World-Class
- Narrateur(s): Steven C Lover
- Durée: 4 h et 47 min
- Date de publication: 2024-06-04
- Langue: Anglais
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For decades people have been told the secret to success is a good education. But is it true? Many of the biggest names in the business world today never received a college degree.
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C4: Building the Powerful Team
- A Tale of Taking a Team Beyond High Performance
- Auteur(s): Marshall Calman, Jack Levitt
- Narrateur(s): Jack Levitt
- Durée: 3 h et 23 min
- Version intégrale
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Performance
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Histoire
Through their twenty-plus years of experience building teams, Marshall Calman and Jack Levitt of LeaderStrong, have developed a novel team-building framework. Their new book explores the journey of one business leadership group and how they develop into a Powerful Team using the C4 model. Marshall and Jack are Executive Leadership Coaches who work with Fortune 500 clients and sophisticated up-and-coming firms that want to get serious about leveraging their team's full power.
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C4: Building the Powerful Team
- A Tale of Taking a Team Beyond High Performance
- Narrateur(s): Jack Levitt
- Durée: 3 h et 23 min
- Date de publication: 2024-01-16
- Langue: Anglais
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Through their twenty-plus years of experience building teams, Marshall Calman and Jack Levitt of LeaderStrong, have developed a novel team-building framework....
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Blind Spots
- How Great Leaders Uncover Problems and Unleash Performance
- Auteur(s): Marisa Murray
- Narrateur(s): Marisa Murray
- Durée: 4 h et 45 min
- Version intégrale
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Au global
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Performance
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Histoire
In Blind Spots, you will discover how false assumptions, emotional detachment, outdated core beliefs, and unconscious habits can conspire against you, block your progress as well as your performance. This book isn’t just theory, it includes real-life examples and offers practical solutions for dealing with them in ways that benefit you, your teams, and your organization.
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Blind Spots
- How Great Leaders Uncover Problems and Unleash Performance
- Narrateur(s): Marisa Murray
- Durée: 4 h et 45 min
- Date de publication: 2024-01-17
- Langue: Anglais
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In Blind Spots, you will discover how false assumptions, emotional detachment, outdated core beliefs, and unconscious habits can conspire against you, block your progress as well as your performance....
Échec de l'ajout au panier.
Veuillez réessayer plus tardÉchec de l'ajout à la liste d'envies.
Veuillez réessayer plus tardÉchec de la suppression de la liste d’envies.
Veuillez réessayer plus tardÉchec du suivi du balado
Ne plus suivre le balado a échoué
Prix courant: 18,74$ ou 1 crédit
Prix réduit: 18,74$ ou 1 crédit
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