Person Communication Skills

A guide to personal and professional empowerment through civility and social skills by two White House social secretaries who offer an important fundamental message - everyone is important, and everyone deserves to be treated well. Part etiquette, part leadership, part personal empowerment, Treating People Well is a guide to developing social skills in order to build more successful relationships in life and at work.

The classic guide to bringing out the best in people at their worst - updated with even more can't-standable people!

In The Science of Social Intelligence, you'll have over 30 studies, new and old, broken down in a way that answers the question, "How can I use this science in my everyday life?" Rely on findings from psychology, cognitive science, and behavioral economics, rather than one person's anecdotal advice of what works.

Expressing what you want isn’t selfish, it’s prioritizing yourself. The need to please is powerful, but it causes anxiety, stress, and resentment. Time to change your patterns. Stand Up for Yourself is direct and no-nonsense. That’s because the way you prioritize others and let them stomp all over your boundaries isn’t working, so you need a change. This book teaches you how to reverse these mini-decisions, and internalize the belief that you are worth it, you are valuable, and you deserve it. Because you are, and you do.

How often have you heard someone with a commanding presence deliver a bold vision that turned out to be nothing more than rhetoric and hot air? All too often we mistake the appearance of leadership for the real deal. Without a doubt, intelligence, vision, and the ability to communicate are important. But something big is missing: the know-how of running a business—the capacity to take it in the right direction, do the right things, make the right decisions, deliver results, and leave the people and the business better off than they were before.

Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create. Dealing with Difficult People looks at difficult behavior - what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.

You will never look at people the same way again - including yourself - after this lively look at how we make character judgments. Drawing on cutting-edge social science research as well as their own work with Fortune 500 executives, members of Congress, and Nobel Prize winners, authors Matt Kohut and John Neffinger demystify the process we use to size each other up.

How would your life be different if you could talk to anyone? Imagine being able to confidently approach strangers and instantly be able to engage in an interesting conversation. No matter how socially awkward you feel or how nervous you get speaking in public, you can develop the skills you need to talk with anyone. It’s easier than you think. Addison Bell’s breakthrough audiobook, How to Talk to Anyone will teach you step-by-step how to improve your social skills, communicate effectively, and develop instant rapport with anyone - while reducing your social anxiety.

Would you rather get a root canal than face a group of strangers? Does the phrase “working a room” make you want to retreat to yours? Devora Zack, an avowed introvert and successful consultant who gives presentations to thousands of people at dozens of events annually, feels your pain. She found that other networking books assume that to succeed, you have to act like an extrovert. Not at all. There is another way.

Containing a fascinating exploration of the depths of the human mind, this insightful book takes listeners on a deep dive to discover the hidden parts of the psyche. Covering the subtle world of body language and non-verbal communication, along with the lesser-known secrets of human behavior, you’ll discover how you can draw on a rich collection of insights to protect yourself from manipulators and abusers.

How does the way someone use their feet show if they’re interested in you? Does knowing someone really well help or hinder your ability to tell when they’re lying? Why do people in business meetings touch their face while the boss is talking? How to Tell What People Are Thinking answers these questions and explains how certain clues provide insight into people’s innermost thoughts. Social psychologist Peter Collett decodes the fascinating intricacies of body language and speech, analyzing behaviors that range from boardroom bravado to date-night deceit.

Psychotherapist Guy Winch offers practical and psychologically grounded advice on how to determine what to complain about and what to let slide. He demonstrates how to convey our complaints in ways that encourage cooperation and increase the likelihood of getting resolutions to our dissatisfactions. The principles he spells out apply whether we're dealing with a rude store clerk, a bureaucrat, a coworker, our teenager, or a spouse or partner who's driving us crazy.

Specially written with expert psychological insights, this fascinating audiobook unearths the hidden side of the mind–revealing how to decode the emotional and psychological messages that affect your thought pattern, featuring a full breakdown of emotional intelligence and how it directly impacts the way we formulate personal decisions, the way we manage behavior, and our ability to maneuver through social complexities.

Do you ever feel intimidated or out of place in social situations? Do you want to learn how to master the fine art of small talk? Do you want to develop a magnetic personality? If you answered yes to any of these questions, then this book was designed for you.

¿Qué tienen en común Winston Churchill, Martin Luther King, Steve Jobs y Sócrates? Fácil: el poder de la oratoria, el arte de transmitir y cautivar, no solo con palabras, sino con gestos, movimientos y la elocuencia entre el cuerpo y el habla.

Research indicates that emotional intelligence (EI) accounts for an astonishing 70-80 percent of management success. Technical expertise just isn't enough anymore: Project managers need strong interpersonal skills and the ability to recognize emotional cues in order to lead their teams to success. Emotional Intelligence for Project Managers introduces listeners to all facets of EI and shows how emotions can be leveraged to meet project goals.

Would you like to learn how to quickly become more "likable"? Would you like to improve your social skills, confidence, and self-esteem? Master becoming a more likable person in your relationships and work with simple, effective, and fast steps.

Learn the most effective observation techniques and how they can influence your interactions with others; find out the different facial expressions and how to decode them; understand how someone’s posture and gestures can give away their emotions, and more!

From stages across America to the classrooms of Yale and Harvard...comes Deb Sofield's inspirational, instructional guide to help you conquer your fear of public speaking. Speak Without Fear transforms our old ways of thinking about public speaking and provides the listener with the necessary tools to move beyond the fear and craft their message in a way that will inspire, move, and most of all, be heard!

Does your lacking confidence hold you back? Do you struggle with social anxiety? Can’t remember the last time you went out and started a conversation with somebody? The good thing is, you’re not alone. An estimated 15 million adults in the US suffer from social anxiety or shyness. This volume is the go-to guide in becoming a master in the art of social interaction and freeing yourself from anxiety. There’s no gimmicks, extensive therapy or wacky techniques, it simply breaks down each vital component and will give you the confidence you need.