Personal Communication

An advocate may know what to say but is only effective when he or she knows how to be persuasive. Combining facts with know-how to persuade judges, juries, and arbitrators, the book teaches immediately useful techniques such as how to channel the initial adrenaline buzz, grab and hold the fact finder’s attention, gesture while speaking, speak in phrases, and polish the persuasive style. Based on 30 years of experience from coaching practitioners, this guide integrates cutting-edge discoveries in human factors, gesture studies, linguistics, neuroscience, and more.

The system design interview is one of the hardest challenges you'll face in the software engineering hiring process. This practical book gives you the insights, the skills, and the hands-on practice you need to ace the toughest system design interview questions and land the job and salary you want.

This audiobook will guide you on becoming a leader (even if you do not know anything about leadership) and a person of value. It will also start you off on how to communicate well for a successful outcome in all circumstances and show you what EQ means, how it works, and why we need it to be more successful.

Assertiveness is a key social skill, as well as a tool for making your relationships more equal. Learning to respond more effectively to others can help you reduce stress and increase your sense of self-worth. In this fully updated and revised 10th edition, you'll learn practical advice on dealing with difficult people, handling criticism, and expressing your feelings. You'll also discover how to use humor in conflict resolution, ways to clarify others' intentions, and how to distinguish between encouraging and discouraging communication habits.

Men tend to express their anger differently than women do. Research shows men are often more violent and less willing to confront and deal with their emotions than women. Written by a psychologist who specializes in the treatment of male rage, Beyond Anger shows the angry - and miserable - man how to change his life and relationships for the better. This book helps men understand their anger by explaining what the specific symptoms of chronic anger are and by showing angry men how their actions negatively affect family, friends, and coworkers.

Discover the art of masterful conversations with this powerful guide! Have you always struggled with making small talk and want to stop feeling awkward? Do you wish to be able to tell stories where your listeners hang on to your every word? Do you wish you had the courage, the confidence, and the charisma to meet new people and make friends with them? If you’ve answered "yes", this is the audiobook for you! The sections in this audiobook cover everything you need to know to fully embrace your true self and become the most enthralling conversationalist in any room!

Why is it that some people have all the elements of success - education, skills, integrity, motivation - but can't seem to move from effectiveness to excellence in their careers? Behavior expert Joe Navarro reveals the long-sought answer. Louder Than Words teaches how to master nonverbal intelligence, the ability to interpret and nonverbal signals - in poker terms, "tells" - in business, to assess and influence others.

Whether you're at a job interview or a cocktail party, searching LinkedIn, or swiping right on a dating site, you want (no - need) to understand what people are really thinking, regardless of what they're saying. Understanding what others are trying to tell you with their posture, hand gestures, eye contact (or lack thereof), or incessant fiddling with their iPhone might all be even more important than what you're projecting yourself.

Negotiation is a skill that can bring you vast success in all aspects of your life. When you're a skilled negotiator, you can get the best possible price on everything you purchase or sell, and you can deal with salespeople or clients.

Have you ever felt like you're talking, but nobody is listening? Renowned five-time TED Talk speaker and author Julian Treasure reveals how to speak so that people listen - and how to listen so that people feel heard. As this leading sound expert demonstrates via interviews with world-class speakers, professional performers, and CEOs at the tops of their fields, the secret lies in developing simple habits that can transform our communication skills, the quality of our relationships, and our impact in the world.

Whether it’s anxiety about going to the doctor, boiling rage when we’re stuck in traffic, or devastation after a painful break-up, our lives are filled with situations that send us spiraling. But as difficult as our emotions can be, they are also a superpower. Far from being “good” or “bad,” emotions are information. When they’re activated in the right ways and at the right time, they function like an immune system, alerting us to our surroundings, telling us how to react to a situation, and helping us make the right choices. But how do we make our emotions work for us rather than against us?

We attempt or avoid difficult conversations every day—whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success.

In an increasingly fast-paced world, equally fast decision-making skills are seen as a strength. When we are constantly presented with so many options to choose from, a quick and dirty decision doesn't always seem like a bad thing. When it comes to things we don't like in friends, family, work, or relationships we are often fast to judge and label them as red flags. What we don't realise, however, is that this mindset is causing us to lose our ability to manage difficult situations.

In the newly revised and updated edition of Everybody Writes, marketer and author Ann Handley improves on her Wall Street Journal bestselling book that's helped hundreds of thousands become better, more confident writers. In this brand-new edition, she delivers all the practical, how-to advice and insight you need for the process and strategy of content creation, production, and publishing.

Modern love is a mess and life is (spoiler alert!) very hard. Whether you’re in a committed relationship or on the apps, buckle up, there’s a lot to unlearn. How to Love Someone Without Losing Your Mind is your guide to sanity in a culture gone mad. Psychotherapist and sex therapist Todd Baratz blends sharp humor with raw insight as he challenges us to break every rule about love. It’s time to move beyond the relentless pursuit of the perfect partner, to challenge the stigma against neediness, and to rethink our obsession with diagnosing common challenges as disorders.

Nos relations avec les autres sont déterminantes pour notre qualité de vie ! La facilité de contact est un puissant moteur de succès : être recherché pour ses qualités humaines, créer la sympathie, faire passer ses idées, savoir motiver, corriger sans gâcher une relation de travail… Cela s’apprend ! Ce livre, utile à tous les âges et dans tous les métiers, vous donnera tous les conseils pour développer des relations humaines de qualité, nécessaires à l’efficacité professionnelle et personnelle.

The power of effective listening is recognised as the essential tool of good management. In this book, Nancy Kline describes how we can achieve this and presents a step-by-step guide that can be used in any situation. Whether you want to have more productive meetings, solve business problems, create bold strategies, or build stronger relationships, this book offers you a new world of possibilities.

Imagine having the power to walk up to any woman, at any time, in any environment…and never struggling with what to say or coming off as “awkward”? This isn't just a fantasy. It's entirely achievable, and "Conversation Casanova" is your key to making it happen. The proven systems and strategies in this book show you how to effortlessly start conversations, flirt & connect with women, and eliminate your social anxiety.

When Surgeon General Vivek Murthy sounded the alarm that loneliness “represents an urgent public health concern”—exacerbated by social media overuse, the residual effects of the pandemic, and the lack of meaningful relationships—trusted therapist Dr. Ruth K. Westheimer knew that her unique perspective and expertise could help. Long beloved for breaking stigmas around sexual problems, Dr. Ruth made it her mission to help individuals break free from the bonds of hopelessness and isolation.

Human behavior professor and award-winning executive career coach Melody Wilding has helped thousands of clients advocate for their needs at work while navigating the minefield of office politics. In this clear, tactical guide, Wilding shows you how to operate from a position of power—even if you lack formal authority—to build the emotional intelligence, relational capital, and negotiation savvy to succeed in a world of competing stakeholders and remote work.