Personal Communication

In this, his first audiobook, Tony Hsieh - the widely admired CEO of Zappos, the online shoe retailer -explains how he created a unique culture and commitment to service that aims to improve the lives of its employees, customers, vendors, and backers. Using anecdotes and stories from his own life experiences, and from other companies, Hsieh provides concrete ways that companies can achieve unprecedented success.

In today's fast-paced, competitive business environment, we all need to communicate clearly and use our time productively. Even seasoned writers will find tips, tools, and ideas in this book that can improve the quality - and reduce the quantity - of email in the workplace. This book will help you write concise, clear emails that advance your business needs.

The best seller that helps you say, "I just said 'no', and I don't feel guilty!" Are you letting your kids get away with murder? Are you allowing your mother-in-law to impose her will on you? Are you embarrassed by praise or crushed by criticism? Are you having trouble coping with people? Learn the answers in When I Say No, I Feel Guilty, the best seller with revolutionary new techniques for getting your own way.

Découvrez pourquoi il vous est si facile de parler avec certaines personnes alors que d'autres vous semblent vraiment idiotes. Avez-vous déjà essayé de raisonner votre partenaire tout en ayant l'impression de vous adresser à un mur ? Êtes-vous déjà sorti d'une réunion avec le sentiment confus de ne pas avoir cerné les principaux enjeux de la discussion ? Ou encore, vous est-il déjà arrivé de ne pas réussir à vous faire comprendre par votre interlocuteur, et ce, même après avoir reformulé vos idées ?

Best-seller # 1 du New York Times : le meilleur livre sur les relations homme-femme de tous les temps ! Avez-vous eu parfois l'impression que votre partenaire venait d'une planète différente? Et si c'était vrai ? Écoutez Les hommes viennent de Mars, les femmes viennent de Vénus et découvrez tous les secrets des relations harmonieuses ! Dans son ouvrage intemporelle le spécialiste des relations de couple John Gray explore les différences fondamentales entre les hommes et les femmes dans leurs comportements, leurs attentes et leurs besoins.

Are you ready to elevate your writing, speeches, and conversations with unparalleled wit and comedy? Look no further than The Elements of Humor by bestselling author and comedy writing legend, Scott Dikkers. This isn't just another book on humor—it's a transformative guide that stands head and shoulders above the rest, designed to make you the funniest version of yourself. The Elements of Humor is your key to making the people around you laugh. Perfect for enhancing presentations, content creation, or everyday conversations, this book will secure a prominent place on your library shelf.

Today, most of us communicate from behind electronic screens, and studies show that Americans feel less connected and more divided than ever before. The blame for some of this disconnect can be attributed to our political landscape, but the erosion of our conversational skills as a society lies with us as individuals. And the only way forward, says Headlee, is to start talking to each other. In We Need to Talk, she outlines the strategies that have made her a better conversationalist - and offers simple tools that can improve anyone's communication.

Taking a brass tacks approach to communication, How to Have Confidence and Power in Dealing with People explains how to interact with others as they really are, not as you would like them to be. The goal is to get what you want from them successfully - be it cooperation, goodwill, love or security.

We spend vast amounts of time acquiring confidence in narrow technical fields: quadratic equations or bioengineering; economics or pole vaulting. But we overlook the primordial need to acquire a more free-ranging variety of confidence - one that can serve us across a range of tasks: speaking to strangers at parties, asking someone to marry us, suggesting a fellow passenger turn down their music, changing the world. This is a guidebook to confidence, why we lack it and how we can acquire more of it in our lives.

People Skills is a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these "roadblocks" damage relationships by increasing defensiveness, aggressiveness, or dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful emotionally charged situations.

Les conseils solides comme le roc de Carnegie, éprouvés par l’expérience, sont restés pertinents pendant des générations, car il aborde des questions intemporelles sur l’art de s’entendre avec les gens.

Communication should be clear and concise, and we should get to the point quickly. The problem is we don’t always know how to do this. What does it mean to be concise? How can a complex topic be summarized in just a few lines? This award-winning book is a step-by-step guide for clear, concise communication in everyday work conversations. Being concise is not about trying to condense all the information into 60 seconds. It is about having clear intent, talking about one topic at a time, and focusing on solutions instead of dwelling on problems.

This program explains the concepts of Davis Dyslexia Correction® for people who would rather listen than read. At the age of 38, Ronald D. Davis made a discovery about a perception that enabled him to read a book cover to cover - for the first time. The methods he developed have helped thousands of children and adults around the world to overcome reading, writing, study, and attention problems.

Meetings don't have to be a waste of time. When managed right, they are a powerful tool for solving problems, making decisions, exchanging ideas - and getting results fast. Based on years of experience in consulting for companies around the world, Brian Tracy has learned firsthand what works in meetings - and what doesn't. Now he reveals simple, proven ideas you can use to make meetings shorter, more effective, and more satisfying to everyone in attendance.

The 25 Minute Meeting goes beyond "cut to the chase" and shows you how to take back your work day with smarter planning and more productive action. Meetings have become a de facto way of working, and as they pile up and stretch to interminable lengths, they eat up our days and sink productivity - if they are poorly planned and run. Done well, meetings are short, sharp, productive affairs that provide critical time and space for the interactions that drive business forward.

When Surgeon General Vivek Murthy sounded the alarm that loneliness “represents an urgent public health concern”—exacerbated by social media overuse, the residual effects of the pandemic, and the lack of meaningful relationships—trusted therapist Dr. Ruth K. Westheimer knew that her unique perspective and expertise could help. Long beloved for breaking stigmas around sexual problems, Dr. Ruth made it her mission to help individuals break free from the bonds of hopelessness and isolation.

Recommandé par des psychologues ! Le meilleur livre d’auto-assistance qui changera votre vie. Réparez les blessures de l’enfance, construisez votre futur ! S’adressant à tous ceux qui ont grandi avec des parents émotionnellement immatures, cet ouvrage essentiel offre des perspectives précieuses et des stratégies concrètes pour comprendre et guérir des blessures laissées par des parents distants, rejetants ou centrés sur eux-mêmes. À travers des récits touchants et des conseils pratiques, Dr Gibson guide les lecteurs sur le chemin de la reconnaissance et de la gestion des émotions complexes héritées de leur enfance.

Prepare to be schooled in the art of conversation by dynamic duo Casey Wilson and Jessica St. Clair. Dismissing the notion that small talk is a painful social obligation, these self-proclaimed small talk maestros share their gift of gab in this laugh-out-loud and instructive audiobook. With their help you might find yourself excitedly asking your barista about the weather…and maybe you’ll get a free coffee. Who knows!

Does your mind blank in conversation and create awkward silence? Do you run out of things to say and struggle to keep dialogue flowing? (A) Conversation isn't scripted, (B) it's 100% unpredictable, and (C) it can be terrifying at times. How do you prepare for such a thing? By learning how to apply improv comedy techniques to roll with any punch and improve your conversations and social interactions.

In Getting Past No, William Ury of Harvard Law School’s Program on Negotiation and author of Possible, offers a proven breakthrough strategy for turning adversaries into negotiating partners.