Personal Communication

Michael Chad Hoeppner has coached presidential candidates, prominent CEOs, and Ivy League deans on their communication skills. Now, he shares his wide‑ranging knowledge in Don't Say Um. Hoeppner has created an entirely new approach to communication training, providing physical exercises to quickly improve speaking. With simple-to-master exercises, Don’t Say Um is an essential tool for improving your speech. Don't Say Um challenges our preconceived notions of good speaking techniques and offers powerful tools to become master communicators.

If you often struggle to communicate effectively and end up losing your confidence, this is the book for you! From acquiring the basic skills for effective speaking to the art of communicating and delivering a talk, this book will guide you through developing confidence, earning the right to talk, choosing your subject and arranging your ideas and conversing with your audience.

The most effective leaders know how to connect with people. It's not about power or popularity, but about making the people around you feel heard, comfortable, and understood. While it may seem like some folks are born with a commanding presence that draws people in, the fact is anyone can learn to communicate in ways that consistently build powerful connections. Bestselling author and leadership expert John C. Maxwell offers advice for effective communication to those who continually run into obstacles when it comes to personal success.

If you are stuck in someone's control or don't want to be, you must know this favorite mind game of great manipulators. It is so powerful that most people won't be able to detect it even for many years of being enslaved. Why? Gaslighting is a very common method of manipulation that when intentionally or even unintentionally used, you'll be so influenced emotionally that you cannot think for yourself or for your own good. Sound nasty? It is. But you'll never know when you're participating as the inflictor or the prey until you explore this book.

Many people assume that good communicators possess an intrinsic talent for speaking and listening. The reality is that communication skills are developed with deliberate effort and practice, and learning to understand others and communicate your ideas more clearly will improve every facet of your life. Messages has already helped thousands of people build communication skills and cultivate better relationships. With this fully revised and updated fourth edition, you’ll discover new skills to help you communicate your ideas more effectively and become a better listener.

Recommandé par des psychologues ! Le meilleur livre d’auto-assistance qui changera votre vie. Réparez les blessures de l’enfance, construisez votre futur ! S’adressant à tous ceux qui ont grandi avec des parents émotionnellement immatures, cet ouvrage essentiel offre des perspectives précieuses et des stratégies concrètes pour comprendre et guérir des blessures laissées par des parents distants, rejetants ou centrés sur eux-mêmes. À travers des récits touchants et des conseils pratiques, Dr Gibson guide les lecteurs sur le chemin de la reconnaissance et de la gestion des émotions complexes héritées de leur enfance.

In this, his first audiobook, Tony Hsieh - the widely admired CEO of Zappos, the online shoe retailer -explains how he created a unique culture and commitment to service that aims to improve the lives of its employees, customers, vendors, and backers. Using anecdotes and stories from his own life experiences, and from other companies, Hsieh provides concrete ways that companies can achieve unprecedented success.

Designed as both a companion piece to the author's previous book, The Power of Understanding People, and a stand-alone work, The Power of Understanding Yourself provides listeners with a blueprint for examining their true purpose and approach to life and a map for achieving greater personal happiness, professional success, and self-awareness.

When stakes are high, opinions vary, and emotions run strong, you have three choices: avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or check out Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want.

As the roles of men and women evolve, relationships must evolve as well. To meet our new needs, we require a new kind of relationship.

In Beyond Mars and Venus, Gray takes the Mars-Venus framework to the next level, helping listeners to grow together in love. Through real-life examples and simple exercises, Beyond Mars and Venus shows you how to bring you and your partner closer than ever before.

La persuasión es una habilidad imprescindible en cualquier actividad profesional a todos los niveles en organizaciones y empresas. Pero, ¿cuáles son las mejores técnicas de persuasión?, ¿qué elementos de la comunicación permiten conquistar al público?, ¿cuáles son los momentos fundamentales en una argumentación? y ¿qué diferencia a un comunicador eficaz de un auténtico persuasor? Con el rigor científico y la capacidad de divulgación que le caracterizan, Robert Cialdini explica en este libro cómo capitalizar el tiempo previo a la transmisión de un mensaje importante.

What good will it do to skillfully craft a written argument if you lose your audience? Simple emails, formal reports, blogs, presentations, articles—they need punch to gain influence. Clear structure and logic alone won’t do. To engage readers, you need to make mentally stimulating choices in language—choices that electrify your readers’ mental hotspots. Veteran journalist Bill Birchard reveals the secret of making that happen. He blends the findings from a global cadre of psychologists and neuroscientists with lessons from his long, successful career as a professional writer.

The Art of Witty Banter examines the art, nuance, and mechanics of banter and charm to make you a witty comeback machine, the likes of which your friends have never seen. You’ll be able to handle, defend, disarm, and engage others in a way that makes you comfortable and confident with each growing day.

A short book designed to help you communicate with more authenticity, clarity, and empathy while in the midst of a conflict by using the principles of nonviolent communication. It will show you the most common pitfalls and how to avoid them. This book will provide you with a toolkit to help you speak with 100% authenticity without judging, blaming, or condemning anyone. Using the strategies outlined in this book you will soon be able to turn every conflict into an opportunity for a deeper, more profound connection.

It’s been three days with no call or text back...you can’t eat, sleep, or work. You’re going to die alone in your bed, gripping your phone, waiting for a response; or at least that’s what your brain keeps telling you. There’s a common flaw that people who chase partners all have in common. Are you an anxious attacher? If you’re still holding your phone hoping they’ll reply then drop it now and pick up this book.

"Écouter est une attitude du cœur, un désir authentique d'être avec l'autre qui attire et guérit à la fois." J. Isham. Lorsqu'un conflit apparaît, il est le plus souvent le fruit d'un malentendu, c'est à dire un "mal exprimé" et un "mal écouté". Nous sommes souvent plus habiles à dire leurs quatre vérités aux autres qu'à leur exprimer simplement la vérité de ce qui se passe en nous. Nous n'avons d'ailleurs pas appris à tenter de comprendre ce qui se passe en eux. Finalement, nous avons appris à nous couper de nous-mêmes pour être avec les autres.

We are living through a period of unprecedented uncertainty and upheaval in both our personal and professional lives. So it should come as a surprise to exactly no one that trust, human connection, and mental well-being are all on the decline. This may seem like no laughing matter. Yet, the research shows that humor and laughter are among the most valuable tools we have at our disposal for strengthening bonds and relationships, diffusing stress and tension, boosting resilience, and performing when the stakes are high.

Are there people in your life that leave you feeling drained, depleted, and just exhausted? They demand limitless time, emotional support, attention, or affirmation; you dread interacting with them but don’t know how to change the dynamic. You’ve just encountered a real-life vampire. Energy vampires can be people, situations, or even your own mindset, but in Surrounded by Energy Vampires, internationally best-selling author Thomas Erikson identifies the different types of energy vampires and offers practical tools, fun self-assessments, and relatable stories to help you combat them.

"There is no 'i' in 'team'." "No man is an island." "A chain is only as strong as its weakest link." You may roll your eyes at these age-old clichés, but you can’t afford to breeze over their point. Individual all-stars can take you only so far. Ultimately, success - whether in business, family, church, athletic teams, or any other organization - is entirely dependent on teamwork. But how does one build that team? Leadership expert and New York Times best-selling author John C. Maxwell knows that building and maintaining a successful team is no simple task.

Créer l'harmonie, en soi et autour de soi, grâce au pouvoir des mots. Les mots que nous prononçons ont le pouvoir de susciter tant une guérison profonde qu'une souffrance indicible. Pourtant, même lorsque nous sommes animés des meilleures intentions, il est souvent difficile de s'exprimer de sorte à créer harmonie et confiance dans nos échanges avec les autres. Cette conférence présente un modèle immédiatement applicable pour pacifier les échanges au quotidien.