Personal Communication

Why would most people endure unwanted or unsatisfying touch, rather than speak up for their own boundaries and desires? It’s a question with a myriad of answers–and one that Dr. Betty Martin has explored in her 40 plus years as a hands-on practitioner.

Your friend's mother-in-law is visiting from Korea. When greeting her, do you bow, shake hands, or kiss her on both cheeks? The meeting with his international customers is going well for the corporate president - until he gives the thumbs-up sign. Why? Discover the answers in this incisive, award-winning guide to etiquette, now thoroughly revised to reflect today's truly multicultural society.

Building on the lessons she learned as an award-winning TV news journalist, Chen—who now speaks at Fortune 100 companies and whose LinkedIn Learning courses have been watched by over 2 million people—introduces a new way of getting noticed at work, without being loud, aggressive, or boastful. In Smart, Not Loud, Chen teaches listeners how they can look within, to the values they already hold, to more effectively show up.

Howard Marks, the chairman and cofounder of Oaktree Capital Management, is renowned for his insightful assessments of market opportunity and risk. After four decades spent ascending to the top of the investment management profession, he is today sought out by the world's leading value investors, and his client memos brim with insightful commentary and a time-tested, fundamental philosophy. The Most Important Thing explains the keys to successful investment and the pitfalls that can destroy capital or ruin a career.

The New York Times best-selling author of The No Asshole Rule reads his guide on how to preserve civility, sanity, and success when facing a business world full of difficult people. Since The No Asshole Rule became a national best seller a decade ago, Robert Sutton has been asked, in a thousand different ways, the best way to deal with an asshole. This new guide presents Sutton's signature prescriptive advice.

Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change.

Best-seller # 1 du New York Times : le meilleur livre sur les relations homme-femme de tous les temps ! Avez-vous eu parfois l'impression que votre partenaire venait d'une planète différente? Et si c'était vrai ? Écoutez Les hommes viennent de Mars, les femmes viennent de Vénus et découvrez tous les secrets des relations harmonieuses ! Dans son ouvrage intemporelle le spécialiste des relations de couple John Gray explore les différences fondamentales entre les hommes et les femmes dans leurs comportements, leurs attentes et leurs besoins.

Men give their undivided attention to those who respect them. If a man doesn't feel respected communicating with you, he'll find the respect he needs elsewhere. The woman who knows how to communicate with men can influence the man she wants without resorting to "that mini-skirt he loves." A man craves the attention of a gracious woman who knows exactly what to say to him, when to say it, and most importantly, how to say it to get what SHE wants. Men love being gracefully influenced by the woman they adore.

Do you struggle to express yourself clearly, build trust, or command attention? Ever wonder why some people can connect, lead, and influence effortlessly? The answer: masterful communication—and you can learn it too.

Is there a hidden part of you that no one else sees? Do you have a vivid inner world of thoughts and emotions that your peers and loved ones can't seem to access? Have you ever been told you're too quiet, shy, boring, or awkward? Are your habits and comfort zones questioned by a society that doesn't seem to get you? If so, you might be an introvert. On behalf of those who have long been misunderstood, rejected, or ignored, fellow introvert Jenn Granneman writes a compassionate vindication.

Peter Senge's groundbreaking ideas on building organizations have made him a household name among corporate managers. His theories help businesses to clarify their goals, to defy the odds, to more clearly understand threats, and to recognize new opportunities. He introduces managers to a new source of competitive advantage, and offers a marvelously empowering approach to work.

In The Jealousy Cure, renowned psychologist Robert L. Leahy takes a nuanced approach to tackling feelings of jealousy. In this compelling book, you’ll uncover the evolutionary origins of jealousy, and how and why it’s served to help us as a species. You’ll also learn practices based in emotional schema theory, cognitive behavioral therapy, acceptance and commitment therapy, and mindfulness to help you overcome the shame jealousy can bring, improve communication with your partner, and ultimately make room for jealousy while also making your relationship more meaningful.

Stop being a pushover – it's time for you to be seen, be heard, and to get what you deserve. There's no reason to be held back by discomfort and fear anymore – with the right training, your timid nature will undoubtedly subside, making room for the assertive person you've always longed to be.

The first book specifically for daughters suffering from the emotional abuse of selfish, self-involved mothers, Will I Ever Be Good Enough? provides the expert assistance you need in order to overcome this debilitating history and reclaim your life for yourself.

The author of the legendary best seller Influence, social psychologist Robert Cialdini, shines a light on effective persuasion and reveals that the secret doesn't lie in the message itself but in the key moment before that message is delivered.

The updated version of the best-selling solution to grow your confidence, assertiveness, and self-esteem. Cutting through the nonsense, this book offers a simple and easy-to-understand solution to growing your confidence, assertiveness, and self-esteem. No fancy gimmicks, just solid and actionable advice that can help you fast.

Let's face it: We all know people who are irrational. No matter how hard you try to reason with them, it never works. So what's the solution? How do you talk to someone who's out of control? What can you do with a boss who bullies, a spouse who yells, or a friend who frequently bursts into tears? In his book Just Listen, Mark Goulston shared his best-selling formula for getting through to the resistant people in your life. Now he brings his communication magic to the most difficult group of all - the downright irrational.

In this timely, personal guide, Mónica, the chief storyteller for the national cross-partisan depolarization organization Braver Angels, takes you to the real front lines of a crisis that threatens to grind America to a halt - broken conversations among confounded people. She shows you how to overcome the fear and certainty that surround us to finally do what only seems impossible: understand and even learn from people in your life whose whole worldview is different from or even opposed to yours.

The system design interview is one of the hardest challenges you'll face in the software engineering hiring process. This practical book gives you the insights, the skills, and the hands-on practice you need to ace the toughest system design interview questions and land the job and salary you want.

We can’t always control the situation, but we can control how we choose to navigate it. And navigation is particularly important when you’re a pilot. Take it from Rebecca Barkhouse, a professional pilot who has spent nearly two decades not just flying planes, but teaching others how to become accomplished pilots, too. Her own journey to becoming a pilot was filled with unpredictable moments and plenty of situations she couldn’t control.