Personal Communication

At work, we’re taught to lead the conversation. On social media, we shape our personal narratives. At parties, we talk over one another. So do our politicians. We’re not listening. And no one is listening to us. Despite living in a world where technology allows constant digital communication and opportunities to connect, it seems no one is really listening or even knows how. And it’s making us lonelier, more isolated, and less tolerant than ever before. A listener by trade, New York Times contributor Kate Murphy wanted to know how we got here.

Human behavior professor and award-winning executive career coach Melody Wilding has helped thousands of clients advocate for their needs at work while navigating the minefield of office politics. In this clear, tactical guide, Wilding shows you how to operate from a position of power—even if you lack formal authority—to build the emotional intelligence, relational capital, and negotiation savvy to succeed in a world of competing stakeholders and remote work.

Despite the aftershave, the new clothes, and a teetering sense of confidence, you still find yourself alone. Is there some kind of magic trick? Is there a structure I need to follow? You ask yourself as you wonder why no one's advice has worked for you. Unlock the charisma code, and learn how to start living life as a more likeable, successful, sociable, and charming person. In this best-selling guide, Tom Anderson and Angelina Williams hand you the step-by-step blueprint to living life as an alluring, fascinating, and engaging person.

BeMo's Ultimate Guide to Multiple Mini Interview (MMI) is the most comprehensive resource for MMI preparation. Written by former MMI evaluators, admissions committee members, and award-winning scientists, this guide is a must-listen for all applicants with an upcoming MMI interview. The guide includes proven strategies, sample MMI questions and answers, two full length mock MMIs, and access to a sample mock MMI simulator.

In the newly revised and updated edition of Everybody Writes, marketer and author Ann Handley improves on her Wall Street Journal bestselling book that's helped hundreds of thousands become better, more confident writers. In this brand-new edition, she delivers all the practical, how-to advice and insight you need for the process and strategy of content creation, production, and publishing.

Celebrated keynote speaker, trainer, and leadership coach Rene Rodriguez delivers an eye-opening roadmap to using applied neuroscience to improve listeners' communication ability, critical thinking, cultural awareness, and leadership skills. Based in the author's proprietary AMPLIFII system and methodologies he has taught to over 100,000 participants around the world, the book offers practical tips, useful frameworks, guided practice, and simple application exercises to help listeners create new and lasting behaviors that effect change in their life and work.

Nos relations avec les autres sont déterminantes pour notre qualité de vie ! La facilité de contact est un puissant moteur de succès : être recherché pour ses qualités humaines, créer la sympathie, faire passer ses idées, savoir motiver, corriger sans gâcher une relation de travail… Cela s’apprend ! Ce livre, utile à tous les âges et dans tous les métiers, vous donnera tous les conseils pour développer des relations humaines de qualité, nécessaires à l’efficacité professionnelle et personnelle.

Why do we fight most with those we love best? Australian relationship therapist Lissy Abrahams has spent years exploring this question, both in her treatment room helping clients and through extensive research. She knows that long-term conflict leaves us drained, anxious and worried for the emotional wellbeing of our families, but says it is neither intractable or inevitable. Conflict is caused by unconscious patterns of thinking and behaviour - unresolved feelings of fear, instability or pain - that can be consciously rewired for a healthier, happier relationship.

Dr. Sue Johnson's landmark book Hold Me Tight has helped more than 1 million listeners strengthen and repair their romantic relationships. Now, finally, comes a companion workbook designed to help couples open up, reestablish safe emotional connection, and renew their bond. Drawing on the latest developments in Emotionally Focused Therapy, a field pioneered by Dr. Johnson, The Hold Me Tight Workbook is packed with sage wisdom and science-backed advice.

The ability to “hold space” for yourself and for others has never been more urgent. Faced with global issues of climate change, political unrest, violence, and economic crises, more citizens of the world are experiencing disconnection, grief, and a deep sense of loneliness than at any other time. But, with the right tools, you and your circle can become part of the solution.

With advice and tools for improving a wide array of communication skills - from delivering an effective presentation to drafting proposals to the effective use of e-mail - Business Communication helps managers deliver information effectively.

Whether meeting a new client or bumping into a potential mate, you only have a few seconds to make a favorable impression. Is that really possible? Author Nicholas Boothman, a lecturer and licensed master practitioner of neurolinguistic programming, believes yes! He introduces a revolutionary approach to face-to-face communication that will help anyone succeed at making meaningful, and immediate, connections.

Assertiveness is a key social skill, as well as a tool for making your relationships more equal. Learning to respond more effectively to others can help you reduce stress and increase your sense of self-worth. In this fully updated and revised 10th edition, you'll learn practical advice on dealing with difficult people, handling criticism, and expressing your feelings. You'll also discover how to use humor in conflict resolution, ways to clarify others' intentions, and how to distinguish between encouraging and discouraging communication habits.

Some conversations you should be ready for include: buying a car, negotiating a salary, buying a house, renegotiating rent, and arguing with your spouse. An advantage in every argument is yours for the taking with Skills in Persuasion, which sets a new standard for emotional intelligence and intuition.

In Made to Stick, Chip and Dan Heath reveal the anatomy of ideas that stick and explain ways to make ideas stickier, such as applying the human scale principle, using the Velcro Theory of Memory, and creating curiosity gaps. Along the way, we discover that sticky messages of all kinds—from the infamous “kidney theft ring” hoax to a coach’s lessons on sportsmanship to a vision for a new product at Sony—draw their power from the same six traits.

Découvrez pourquoi il vous est si facile de parler avec certaines personnes alors que d'autres vous semblent vraiment idiotes. Avez-vous déjà essayé de raisonner votre partenaire tout en ayant l'impression de vous adresser à un mur ? Êtes-vous déjà sorti d'une réunion avec le sentiment confus de ne pas avoir cerné les principaux enjeux de la discussion ? Ou encore, vous est-il déjà arrivé de ne pas réussir à vous faire comprendre par votre interlocuteur, et ce, même après avoir reformulé vos idées ?

One of the biggest myths that plagues the business world today is that our ability to network depends on having the “gift-of-gab”. You don’t have to be outgoing to be successful at networking. You don’t have to become a relentless self-promoter. In fact, you don’t have to act like an extrovert at all. Matthew Pollard, an introvert himself, draws on over a decade of research and real-world examples to provide an actionable blueprint for introverted networking.

Every day, you have an opportunity to use your voice to have a positive impact - at work or in your community. You can inspire and persuade your audience - or you can distract and put them to sleep. Nervous, rambling robotic - these presentation styles can ruin a talk on even the most critical topics. And with each weak performance, career prospects dim. To get ahead and make an impact, you need to deliver well-crafted messages with confidence and authenticity. You must sound as capable as you are.

In The Sense of Style, the best-selling linguist and cognitive scientist Steven Pinker answers these questions and more. Rethinking the usage guide for the 21st century, Pinker doesn’t carp about the decline of language or recycle pet peeves from the rulebooks of a century ago. Instead, he applies insights from the sciences of language and mind to the challenge of crafting clear, coherent, and stylish prose.

Broken promises, missed deadlines, poor behavior - they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems - permanently.