Personal Communication

Your friend's mother-in-law is visiting from Korea. When greeting her, do you bow, shake hands, or kiss her on both cheeks? The meeting with his international customers is going well for the corporate president - until he gives the thumbs-up sign. Why? Discover the answers in this incisive, award-winning guide to etiquette, now thoroughly revised to reflect today's truly multicultural society.

Why do we fight most with those we love best? Australian relationship therapist Lissy Abrahams has spent years exploring this question, both in her treatment room helping clients and through extensive research. She knows that long-term conflict leaves us drained, anxious and worried for the emotional wellbeing of our families, but says it is neither intractable or inevitable. Conflict is caused by unconscious patterns of thinking and behaviour - unresolved feelings of fear, instability or pain - that can be consciously rewired for a healthier, happier relationship.

If you have ever wished your words could carry more weight, look no further. Here, we deconstruct charisma as we take you on a fascinating journey through the processes of psychology and social dynamics, illuminating misunderstood elements of human interaction like never before. Tear the veil aside and look at how masters of manipulation do it. Knowing how these actions are done will give you the tools you need to hold firm and even do some swaying of your own if you are tired of being led around, jerked around, or manipulated.

Despite all the high-tech tools available to salespeople, the most personal method still works best. Storytelling packs the emotional punch to turn routine presentations into productive relationships. It explains products or services in ways that resonate; it connects people and creates momentum. Stories speak to the part of the brain where decisions are made. Paul Smith, author of the acclaimed Lead with a Story, shifts his best-selling formula to the sales arena.

The STAR interview method is used by millions of people all around the world to answer interview questions and tell stories. Fortune 500 companies (Amazon included) recommend using the STAR method to answer behavioral questions. Whether you’re just starting your job search, already interviewing with a company, or looking for a different way to stand out - there are a dozen different ways you can incorporate the technique into your life. Any time you present yourself verbally or in written format, doing it in a narrative/story format will open people's ears.

Are you overwhelmed by daily challenges raising a child with ADHD? Frustrated by strategies that don’t work? You’re not alone, and it doesn’t have to be this way. A Parent's Guide to Raising a Child with ADHD provides practical, actionable strategies to help you understand, communicate, and build effective approaches for your child’s success.

I wrote this book because I believe everyone deserves a place to belong, and I didn't want poor social skills to hold anyone back from friendship and community - even if they struggle with social skills. I believe that you, too can live a life full to the brim with friendship, connection, and love. I hope that after listening to Improve Your Social Skills, you'll believe it too.

Because Internet is for anyone who's ever puzzled over how to punctuate a text message or wondered where memes come from. It's the perfect book for understanding how the internet is changing the English language, why that's a good thing, and what our online interactions reveal about who we are.

Now in a second edition, this classic book shows how to make conversations generative and productive rather than critical and destructive so people, organizations, and communities flourish. This edition has been revised throughout with new examples; updates on the latest supporting research in neuroscience, positive science, and positive psychology; and a discussion guide. It also features a new chapter on what the authors call tuning in: cultivating awareness of how our physical and mental state affect our perceptions, emotions, and thoughts as we engage in conversation.

We live, say Edgar and Peter Schein, in a culture of “tell". All too often we tell others what we think they need to know or should do. But whether we are leading or following, what matters most is we get to the truth. We have to develop a commitment to sharing vital facts and identifying faulty assumptions - it can mean the difference between success and failure. This is why we need Humble Inquiry more than ever.

After two decades as a behavior analyst in the FBI, Robin Dreeke knows a thing or two about sizing people up. He's navigated complex situations that range from handling Russian spies to navigating the internal politics at the Bureau. Through that experience, he was forced to develop a knack for reading people - their intentions, their capabilities, their desires and their fears. In Sizing People Up, Dreeke shares his simple, six-step system that helps you predict anyone's future behavior based on their words, goals, patterns of action, and the situation at hand.

Ce que les gens disent est souvent très différent de ce qu'ils pensent ou ressentent. La qualité de notre communication est directement et majoritairement déterminée par le discours de notre corps, pour cette raison, il est essentiel de toujours y faire attention et d’en apprendre toujours un peu plus. En plus de lire les pensées et les émotions des autres, ce livre vous apprend aussi à adopter vous-mêmes le bon langage corporel pour améliorer non seulement votre communication dans différents contextes.

Communication and Self-Confidence go beyond what you say and do. They are matters of consciousness and energy-exchange. This book addresses everything you wanted to know about Communication that is not taught in Academia or Corporate Courses because they dismiss ideas about "consciousness" and "energy". Learn how to send good vibes, neutralize bad vibes, speak publicly, strengthen your aura and presence, develop humor and integrity and be spontaneous in your self-expression.

We all want friends and successful business relationships, but sometimes it can be challenging, especially if we are not from the same backgrounds. Knowing how to deal effectively with different people and having the confidence to interact effectively with them is a key skill for all of us if we want to get on in life and it can be learned quite quickly when you have the right tools at your disposal.

Beilock examines how attention and working memory guide human performance, how experience and practice and brain development interact to create our abilities, and how stress affects all these factors.

It takes time to become a leader. While some people appear to be born leaders, the ability to lead is actually a collection of skills, nearly all of which can be learned and improved upon. Based on his New York Times best seller, The 21 Irrefutable Laws of Leadership, Dr. John C. Maxwell presents a daily plan to help you grow as a leader in your personal, professional, and spiritual life.

After almost every presentation activist and writer Mia Birdsong gives to executives, think tanks, and policy makers, one of those leaders quietly confesses how much they long for the profound community she describes. They have family, friends, and colleagues, yet they still feel like they're standing alone. They're "winning" at the American Dream, but they're lonely, disconnected, and unsatisfied.

While we can’t see the brain, it sends signals to us and those around us. Just as the colors of a traffic light send drivers a signal to go, slow down, or stop, our brains signal to our emotions and affect our behavior toward others. In Signals, Cherilyn Orr introduces a common language and imagery to help everyone manage their emotions. Rooted in neuroscience and the Bible, this approach has been used around the world because its spans across all cultural contexts.

Get Together is a practical and heartfelt guide to cultivating a community. Whether starting a run crew, connecting with fans online, or sparking a movement of K-12 teachers, the secret to getting people together is this: Build your community with people, not for them. In Get Together, Bailey, Kevin, and Kai share true stories of everyday people who created thriving communities, both in-person and online.

Build the successful, loving, long-term partnership you desire with the Emergent Love Model. If you feel disillusioned, disconnected, or unfulfilled, internationally-celebrated couples therapist Dr. Sara Nasserzadeh can help you redefine your relationship—perfect for perfect for fans of The 8 Rules of Love and The Love Prescription.