Personal Development Leadership

Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create. Dealing with Difficult People looks at difficult behavior - what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.

Many self-help books offer a lot of new age platitudes and sappy mantras: Just love yourself. See the glass as half full. Believe it and it will come. Really? That’s not how it works, and you know it.

MorningCoach motivational speaker and consultant JB Glossinger thought he had found what he was looking for once he achieved a golden level of corporate success and financial freedom. But even as he relished having conquered the corporate ladder, he felt a strong pull to seek something more. By aligning his mission, values, and goals, JB was able to form an action plan and achieve his vision of a fulfilling career of guiding others toward realizing their inner purpose balanced with his passions of family, golf, and writing - all with a three-hour workday.

This new audio set is a very special abridgement of two of Stephen R. Covey's best-selling business books, The 7 Habits of Highly Effective People and The 8th Habit, read by Dr. Covey himself. We've condensed the content of two entire books into just six hours of audio, but you'll still enjoy Dr. Covey's lessons on powerful personal change and how to incorporate his ideas into your life to fulfill your ultimate potential.

¿Qué diferencia a quienes hacen algo especial en la vida de quienes no lo hacen? Fuera de serie explora las curiosas historias de los grandes jugadores de fútbol; bucea en la peculiar infancia de Bill Gates; busca qué convirtió a los Beatles en el mejor grupo de rock; y se pregunta qué distingue a los pilotos que estrellan aviones de los que no. A través de su viaje por el mundo de los «fuera de serie», los mejores, los más brillantes y famosos, nos convence de que nuestro modo de pensar en el éxito es erróneo.

Combining the latest neuroscience, leadership, diversity, and mindfulness research with a wealth of practical exercises, award-winning leadership and diversity expert Ritu Bhasin unveils a cutting-edge framework for living and leading more authentically. She also reveals inspiring insights from a range of leaders who have overcome barriers to being authentic - including her own personal journey from lawyer to entrepreneur. The Authenticity Principle is a rallying cry to disrupt the status quo, bring your differences into the light, and help others do the same.

In Whale Done!, Ken Blanchard shows how positive reinforcement and redirection can help increase productivity. These techniques are remarkably easy to master and can be applied equally well at home, allowing listeners to become better parents and more committed spouses and have happier personal lives.

In nearly every industry, smart machines are replacing human labor. It's not just factory jobs - automated technologies are handling people's investments, diagnosing illnesses, and analyzing written documents. If we humans are going to endure, Edward Hess and Katherine Ludwig say we're going to need a dose of humility. We need to be humble enough to let go of the idea that "smart" means knowing the most, using that information quickest, and making the fewest mistakes. Smart machines will always be better than we are at those things.

Creating something from nothing is an unpredictable journey. The first mile births a new idea into existence, and the final mile is all about letting go. We love talking about starts and finishes, even though the middle stretch is the most important and often the most ignored and misunderstood. Broken into three sections with 100-plus insights, this no-nonsense audiobook will help you find your way through the hardest parts of any bold project or new venture.

In Unleashing Your Hero, renowned speaker Kevin Brown shares how the heroes who transformed his life are people just like you. People who stepped up and used their talents to make a positive difference within the hectic moments of everyday life. The same person your employees are looking to and trusting in for guidance and support.

Si vous avez souhaité devenir auto-entrepreneur, c'est pour prendre (ou reprendre !) votre avenir professionnel en main. Très vite vous avez compris que la réussite de votre entreprise reposait sur le bon développement commercial de votre activité. Ce livre pratique aborde de nombreux points essentiels. Illustré à l'aide de cas concrets, il vous permettra de créer un cadre cohérent, une organisation efficace et une dynamique positive pour votre entreprise. Organiser votre prospection commerciale avec un pitch et une base de données clairs et pratiques.

Become a more impactful coach and leader. In Lead with Purpose, Make an Impact, best-selling author Allistair McCaw identifies 44 fundamental qualities in an impactful and effective leader. Having spent over 25 years with some of the most successful and well-known leaders, sports coaches and high performers in the world, Allistair shares commonalities that he has observed in the very best.

Chaque jour, quel que soit le poste que vous occupez, vous devez persuader, convaincre et vendre. Votre succès en dépend ! Le but de cet ouvrage est de faire de vous un meilleur communicateur, un négocia-teur plus influent, un vendeur plus efficace. Vous ne pouvez assurer la croissance de votre entreprise — et la vôtre — sans ces habiletés.

Are you frustrated with a lack of results at work? Have you hit a wall? Are you uninspired, stuck in a rut, feeling underappreciated? Well, good news: your success is not up to your boss, your manager, your employees, or the economy. It's up to YOU. Business is never bad, people are just bad at being in business. If that makes you mad, this book is for you. Larry Winget hacks through the bad advice given in most business books.

What can make the difference in your life today? How can two people with the same skills and abilities, in the same situation, end up with two totally different outcomes? Leadership expert John C. Maxwell says the difference maker is attitude. For those who have ever wondered what may be separating them from achieving the kind of personal and professional success they’ve always dreamt of, Dr. Maxwell has some words of insight: “Your attitude colors every aspect of your life. It is like the mind’s paintbrush.”

Family can be a source of connection, and a source of conflict. In this exercise-filled workbook, licensed therapist and bestselling relationship expert Nedra Glover Tawwab offers powerful insights along with thought-provoking questions to help you unpack what’s really going on—and express your needs and expectations going forward.

Howard Behar is one of three top executives who have helped shape one of the most recognized companies in the world: Starbucks. A widely acclaimed leader, Behar, with his signature energy, smarts, high expectations, and belief in people, has become a symbol of the soul and candor of the Starbucks culture.

In the whirlwind of modern parenting, it's easy to lose sight of what our priorities should be. But at the end of the day, your primary job is to nurture an authentic faith in your kids. Addressing the unsettling trend of young adults abandoning their faith soon after leaving home, author and speaker Barrett Johnson offers a clear blueprint grounded in the model of Jesus and His twelve disciples.

Ce programme n'est pas un ouvrage philosophique ou un traité théorique mais un manuel pratique. Il est destiné aux hommes et aux femmes qui ont un besoin pressant d'argent. Vous désirez vous enrichir d'abord et philosopher après ? Jusqu'à présent vous n'avez trouvé ni le temps, ni les moyens, ni l'opportunité de vous consacrer à une étude approfondie de la métaphysique, mais vous voulez des résultats concrets ?

In business, many people follow the golden rule. But treating people the way we'd like to be treated can turn off clients or colleagues with different needs, wants, and hopes. The Platinum Rule shows you how to do unto others as they'd like done unto them. You'll discover the four basic business personalities and how to handle them in ways that put them at ease - the key to stronger career prospects, higher productivity, improved customer relations, and fewer conflicts.