Personal Selling

Delight Your Customers reveals three truths common to all exceptional customer service experiences and presents seven behaviors that, when demonstrated by employees, distinguish extraordinary customer service from the ordinary transactional customer service to which consumers have become accustomed. With real-world stories and many examples from a variety of industries, this audiobook is a resource that will help listeners everywhere take their customer service from ordinary to extraordinary!

¿Le es difícil pensar en comprar una casa? ¿Por dónde empezar? ¿Cómo puede evitar que le saquen ventaja? Usted podría incluso sentir que llegar a tener una casa se encuentra tan por encima de sus medios que es una meta inalcanzable. Comprar una casa es más fácil de lo que usted cree. El reverendo Luis Cortés Jr. lo orienta a través de este complicado proceso y le muestra cómo llegar a convertir su sueño en realidad.

Not every client is a good client! In that first flush of life as business owners, we often say yes to anyone who wants to hire us. We think the most important thing is establishing a client base. As long as we're getting hired, that's a good thing, and it's all that matters. But after a while we learn an important truth: Not every client is a good client. In fact some of them are truly toxic.

This book includes 160 short motivational tips that can help you double or triple your sales fast!

Smith Mountain Lake has quickly become one of the East's most popular destinations for vacationers, second-homeowners, retirees, and telecommuters. The lake is a natural draw for water and mountain lovers of all sorts. Yet this rush to buy lots and homes here has meant problems for some. Smith Mountain Lake, like all waterfront destinations, has a number of issues that, if ignored, can have serious repercussions for property values and quality of life.

Few are prepared for managing across cultures, and the costs of cultural blind spots can spin out of control - from lawsuits to lost opportunities. Forged in the fire of clashing cultures and living on four continents, Dr. Zweifel developed a fool-proof methodology for managing successfully across borders.

You want people to recognize you, like you, and trust you, so they buy from you. Many people think that branding is about cool logos, fancy websites and social media popularity. But this line of thought causes potential successes to fail. So what does work? In The New Brand You, Julie Broad, MBA, best-selling author, popular speaker, and award-winning entrepreneur, shares the secrets of creating a trusted brand.

>In Motivate to Win Richard Denny shows how you can transform your dreams of success into reality by becoming more motivated. Motivation is essential for business survival as well as a rewarding personal life, so learning the skills and techniques to improve it is never time wasted. This stimulating book covers every aspect of this important life-skill including how to become highly motivated and achieve goals, understanding what motivates others and inspiring them, and avoiding the pitfalls of de-motivation.

Richard Denny is famous for his powers of communication, whether he's training hundreds of salespeople, getting his message across in his best-selling books, or delivering charismatic speeches. Communicate to Win is full of sound, practical advice on every aspect of business and personal communication. Whatever your professional or personal goals in life, Communicate to Win will help you to get your message across or make a first-rate presentation - and the better you can communicate, the more you will achieve.

Winning New Business is for anyone who needs to know the skills of winning new customers but lacks the training - or the courage - to sell effectively. Richard Denny, one of the world's most renowned sales gurus, takes the fear out of selling and shows you just what to do and how to do it. In true Denny style, Winning New Business motivates and inspires from the first page to the last, giving you the ability and confidence to succeed.

Dieses einzigartige Hörbuch entführt Sie nach China, Indien, Indonesien, Japan, Korea, Malaysia, Philippinen, Singapur, Thailand und Vietnam. Erfahrene Kommunikationswissenschaftler stellen Ihnen einfach, kurz und alltagsnah die landestypischen Mentalitäten vor und wie diese das Verhalten der dort lebenden Menschen prägen. Sie erklären Ihnen die üblichen Umgangsformen, zeigen Potenziale für Missverständnisse auf und wie man sie clever löst.

Invest and Grow Rich is a factually-based personal finance “boot camp” that offers easy-to-follow concepts that will appeal to those seeking approachable solutions to managing budgets and assets. All concepts are explained with the example of rental-property investing, but the same thinking can be used for any kind of investment or business. It’s “Money Mastery for the Middle Class.”

In today's commodity-based marketplace it is harder than ever to differentiate even the most superlative services and products. The sales presentation provides the most powerful opportunity to do so. Make It All About Them reveals the truth behind the traditional rules of presentations and offers sales professionals a new way forward.

In today’s competitive business landscape, the art of communication is more important than ever. It’s essential to develop a deep awareness of not only what we say, but also how we deliver it, resulting in a message that is both credible and incredibly impactful. In this era of digital communication and information overload, clear messaging has never been more vital - and personal credibility has never been more valuable.

Westerners today grow up with abundant opportunities to determine their own values, identities, and roles in society. But for generations, millions who lived under Soviet rule in the USSR had these essential freedoms withheld, determined instead by a central authority that claimed the right to choose for them and enforce their compliance. Thirty years after the Soviet Union’s decisive collapse, the old communist paradigm continues to limit those who come of age in a post-Soviet world.

Gönnen Sie sich täglich einen speziellen Verkaufs-Happen! Dieses außergewöhnliche Erfolgshörbuch bietet Menschen, die im Verkauf tätig sind, 365 Tipps, wie sie noch besser werden können. Das Wichtigste in diesem Beruf ist die kontinuierliche Beschäftigung, damit neu erworbenes Wissen täglich präsent bleibt. Ihr persönlicher Begleiter für jeden Erfolgstag! Tägliche Inspiration zur Verwirklichung Ihrer Träume!

Bestselling author and trend watcher Marc Ostrofsky is here to help. In this groundbreaking new audiobook, Ostrofsky reveals the ways that new technologies implant themselves in our daily lives and how we can easily take advantage of them to live, learn, buy, sell, work, play, communicate, and socialize better. Covering diverse topics from how the Internet affects our health to how we can become bargain-hunting pros, Ostrofsky's audiobook could come at no better time.

The is the ultimate guide to property investing, full of strategies that every real estate investor need in running a successful property business. Whether you are just starting out in property investing or a seasoned guru in the business, this book lays out all the steps that any real estate investor will ever need to succeed in the property game if followed correctly.

This audiobook helps you to become familiar with the terms that business people use while trading; it will show you how to apply potent commercial expressions in easy and unforced conversations. Here you are taught to recognize the keynote words of trade and commerce, and you are taught how to profit from them. The correct word actually clinches the sale.

If you enjoy traveling, spending time outdoors, have a passion, or just an interest in photography, then there is an opportunity for you to make some extra money. Best part is, it is not a one-and-done kind of deal and is totally doable! In this addition of the Freedom Through Passive Income series, we explore the avenues through which thousands of people are receiving residual incomes through the online sale of stock photography.