Professional English

When does the sales process really begin? Some say that sales starts at the very first "hello". Everything before that first critical opening word, these people say, is marketing; everything after that is sales. Others say that the real work of sales doesn't begin till the prospect first says, "No". "Otherwise", they insist, "it's just order-taking". Antonio Garrido's Asking Questions the Sandler Way rejects both of those answers. It holds that selling begins when you start asking good questions.

Dating back to slavery, Edgefield County, South Carolina - a place "easy to pass by on the way somewhere else" - has been home to generations of Lanhams. In The Home Place, listeners meet these extraordinary people, including Drew himself, who over the course of the 1970s falls in love with the natural world around him. As his passion takes flight, however, he begins to ask what it means to be "the rare bird, the oddity".

David L. Mearns has discovered some of the world's most fascinating and elusive shipwrecks. The Shipwreck Hunter chronicles his most intriguing finds. It describes the extraordinary techniques used, the detailed research, and mid-ocean stamina and courage required to find a wreck thousands of feet beneath the sea, plus the moving human stories that lie behind each of these oceanic tragedies. Combining the adventuring derring-do of Indiana Jones with the precision of a scientist, The Shipwreck Hunter opens an illuminating porthole into the shadowy depths of the ocean.

In today's fast-paced, competitive business environment, we all need to communicate clearly and use our time productively. Even seasoned writers will find tips, tools, and ideas in this book that can improve the quality - and reduce the quantity - of email in the workplace. This book will help you write concise, clear emails that advance your business needs.

With 30 years of backcountry patrol experience in Florida, Bob Lee has lived through incidents of legend, including one of the biggest environmental busts in Florida history. His fascinating memoir reveals the danger and the humor in the unsung exploits of game wardens.

Here is Trump in action—how he runs his organization and how he runs his life—as he meets the people he needs to meet, chats with family and friends, clashes with enemies, and challenges conventional thinking. But even a maverick plays by rules, and Trump has formulated time-tested guidelines for success. He isolates the common elements in his greatest accomplishments; he shatters myths; he names names, spells out the zeros, and fully reveals the deal-maker's art. And throughout, Trump talks—really talks—about how he does it.

Indira Nooyi's meteoric rise and success has been charted by every newspaper and business journal in the world, but how many of us know the person behind the image? The Secret of Success: The Story of Indira Nooyi gives us a rare insight into Nooyi's life, her childhood, the choices she made, the struggles she faced and the lessons she learnt on her way to the top.

Without John C. Houbolt, a mid-level engineer at NASA, Apollo 11 would never have made it to the moon. Top NASA engineers on the project, including Werner Von Braun, strongly advocated for a single, huge spacecraft to travel to the moon, land, and return to Earth. It's the scenario used in 1950s cartoons and horror movies about traveling to outer space. Houbolt had another idea: Lunar Orbit Rendezvous. LOR would link two spacecraft in orbit while the crafts were travelling at 3,600 miles an hour around the moon. His plan was ridiculed and considered unthinkable.

We see our age as the greatest in human history, filled with seemingly unending originality. Yet such dynamism is not a necessary characteristic of great eras. Among the most long-lasting and stable civilizations was that of medieval Europe. There stasis was achieved, and with it a stability that permitted the development of structured thought and intellectual embellishment of unparalleled degree.

Clarence Darrow is the lawyer every law school student dreams of being: on the side of right, loved by many women, played by Spencer Tracy in Inherit the Wind. His days-long closing arguments delivered without notes won miraculous reprieves for men doomed to hang.

Smart, competent, and capable people are rare and in high demand. Every organization-from commercial enterprises, healthcare, non-profit, sports, education, to the military-is in an outright battle to recruit and retain these bright and talented people. Fanatical Military Recruiting begins where the Recruiting and Retention colleges of the various branches of the military leave off. It is an advanced, master's level training resource designed specifically for the unique demands of Military Recruiting.

When Michael Collins decided to become a surgeon, he was totally unprepared for the chaotic life of a resident at a major hospital. A natural overachiever, Collins' success in college and medical school led to a surgical residency at one of the most respected medical centers in the world, the famed Mayo Clinic. But compared to his fellow residents, Collins felt inadequate and unprepared.

‘To triumph at life, one must possess both spiritual and material wisdom.’ Every successful person is either already blessed with this wisdom or has acquired it. This book not only bridges this gap, but also equips you with the proper knowledge needed to effectively navigate your life. Learning it will unleash your abilities and unlock your potential to thrive in your endeavours.

Dr. Johnson may have been correct in saying that “Rousseau was a very bad man,” but none can argue that his ideas are among the most influential in all of world history. It was Rousseau, the father of the romantic movement, who was responsible for introducing at least two modern day thoughts that pervade academia. The Confessions is Rousseau’s landmark autobiography. Both brilliant and flawed, it is nonetheless beautifully written and remains one of the most moving human documents in all of literature.

You got into real estate because you wanted flexibility, freedom, and a big upside. Instead, you’re working 24/7, freedom is the last thing you feel, and every dollar is a struggle. The kicker: you rarely (if ever) charge your full fee. Most days, you feel like a pushy salesperson who has to give discounts to get business. Not anymore. Stop giving away your value. Join the growing ranks of full-fee agents who are charging their worth and reclaiming their lives. The Full Fee Agent is a proven blueprint for getting more business and, more importantly, doing business in a better way.

In his acclaimed first memoir, Hot Lights, Cold Steel, Collins wrote passionately about his four-year surgical residency at the prestigious Mayo Clinic. Blue Collar, Blue Scrubs turns back the clock, taking listeners from his days as a construction worker to his entry into medical school, expertly infusing his journey to become a doctor with humanity, compassion, and humor.

Luvvie Ajayi Jones is known for her trademark wit, warmth, and perpetual truth-telling. But even she's been challenged by the enemy of progress known as fear. She was once afraid to call herself a writer, and nearly skipped out on doing a TED talk that changed her life because of imposter syndrome. As she shares in Professional Troublemaker, she's not alone.

Vividly written, The Infidel and the Professor is a compelling account of a great friendship of two towering Enlightenment thinkers that had great consequences for modern thought. David Hume is widely regarded as the most important philosopher ever to write in English, but during his lifetime, he was attacked as "the Great Infidel" for his skeptical religious views and deemed unfit to teach the young. In contrast, Adam Smith was a revered professor of moral philosophy and is now often hailed as the founding father of capitalism.

The profession of life coaching is more necessary than ever in this time of pandemic-related uncertainty, the shift (in some cases, permanent) to remote learning and working, and the constant change that accompanies world events. With his bestselling Therapist as Life Coach, Patrick Williams introduced the therapeutic community to the career of life coach, and in the first and second editions of Becoming a Professional Life Coach, he and Diane S. Menendez covered basic principles and strategies for effective coaching.

My boss is a walking red flag. He's bolshy and rude. Impossible to please. A big, broody man with dark eyes that carry an unmistakable message—"I am not manageable." Seriously, he's the worst. If it's not bad enough that he's a nightmare in the office, he's all but ordering me to be his date to his son's wedding. He says it's called "winning a divorce." I try telling him that's not a real thing but it falls on deaf ears. Not only that, he appears to be in the throes of a major personal awakening and is determined that I'm the man to guide him through it.