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The Customer Success Manager has become a critical asset to organizations across the business landscape. As the subscription model has spread from the cloud and SaaS to more sectors of the economy, that pivotal role will only grow in importance. That's because if you want to compete and thrive in this new environment, you need to put the customer at the center of your strategy. You need to recognize you're no longer selling just a product. You're selling an outcome.

In the summer after graduating from college, Suleika Jaouad was preparing, as they say in commencement speeches, to enter “the real world”. She had fallen in love and moved to Paris to pursue her dream of becoming a war correspondent. The real world she found, however, would take her into a very different kind of conflict zone. It started with an itch - first on her feet, then up her legs, like a thousand invisible mosquito bites. Then a trip to the doctor and, a few weeks shy of her 23rd birthday, a diagnosis: leukemia, with a 35 percent chance of survival.

Sales engagement is how you engage and interact with your potential buyer to create connection, grab attention, and generate enough interest to create a buying opportunity. Sales Engagement details the modern way to build the top of the funnel and generate qualified leads for B2B companies. This book explores why a sales engagement strategy is so important, and it walks you through the modern sales process to ensure you're effectively connecting with customers every step of the way.

Quantum theory is weird. As Niels Bohr said, if you aren’t shocked by quantum theory, you don’t really understand it. For most people, quantum theory is synonymous with mysterious, impenetrable science. And in fact for many years it was equally baffling for scientists themselves. In this tour de force of science history, Manjit Kumar gives a dramatic and superbly written account of this fundamental scientific revolution.

When Michael Lewis first met him, Sam Bankman-Fried was the world’s youngest billionaire and crypto’s Gatsby. CEOs, celebrities, and leaders of small countries all vied for his time and cash after he catapulted, practically overnight, onto the Forbes billionaire list. Who was this rumpled guy in cargo shorts and limp white socks, whose eyes twitched across Zoom meetings as he played video games on the side?

Join best-selling author and champion futures trader Kevin J. Davey as he introduces you to the world of retail algorithmic trading. In this book, you will find out if algo trading is for you, while learning the advantages and disadvantages involved. You will also learn how to start algo trading on your own, how to select a trading platform, and what is needed to develop simple trading strategies. Finally you will learn important tips for successful algo trading, along with a road map of the next steps to take.

In this widely acclaimed memoir ("Riveting, moving...a wonderful book" The New York Times Book Review), Katharine Graham tells her story—one that is extraordinary both for the events it encompasses and for the courage, candor, and dignity of its telling.

Real estate titan, best-selling author, and TV impresario Donald J. Trump reveals the secrets of his success. Over the years, everyone has urged Trump to write on this subject, but it wasn't until NBC and executive producer Mark Burnett asked him to star in The Apprentice that he realized just how hungry people are to learn how great personal wealth is created and first-class businesses are run.

“Even now, nearly a century after her death, Marie Curie remains the only female scientist most people can name,” writes Dava Sobel at the opening of her shining portrait of the sole Nobel laureate decorated in two separate fields of science—Physics in 1903 with her husband Pierre and Chemistry by herself in 1911. And yet, Sobel makes clear, as brilliant and creative as she was in the laboratory, Marie Curie was equally passionate outside it.

This specialized vocabulary set, meticulously designed for medical professionals, bridges the language gap between English and French, focusing on terminology frequently encountered in medical settings.

As one of the world's top salespeople for the Mary Kay Corporation, Gloria Mayfield Banks passionately inspires other independent consultants not just about sales, but also about leadership and how to achieve a balanced life that works for them. But life for Gloria didn't start out with success. Quantum Leaps shares how she overcame both personal and professional obstacles to achieve her dream one day at a time.

In her famed TED talk, Sheryl Sandberg described how women unintentionally hold themselves back in their careers. Her talk, which has been viewed more than eleven million times, encouraged women to “sit at the table,” seek challenges, take risks, and pursue their goals with gusto.

The first oral biography of John F. Kennedy Jr. is an extraordinarily intimate, comprehensive look at the real man behind the myth. Sharing never-before-told stories and insights, his closest friends, confidantes, lovers, classmates, teachers, and colleagues paint a vivid portrait of one of the most beloved figures of the 20th century, revealing how the boy who saluted became the man America came to know and love who still captures public imagination twenty-five years after his tragic death.

With his characteristic eyebrow-raising behavior, Richard P. Feynman once provoked the wife of a Princeton dean to remark, "Surely you're joking, Mr. Feynman!" But the many scientific and personal achievements of this Nobel Prize-winning physicist are no laughing matter. Here, woven with his scintillating views on modern science, Feynman relates the defining moments of his accomplished life.

Paris, near the turn of 1933. Three young friends meet over apricot cocktails at the Bec-de-Gaz bar on the rue Montparnasse. They are Jean-Paul Sartre, Simone de Beauvoir and their friend Raymond Aron, who opens their eyes to a radical new way of thinking. Pointing to his drink, he says, 'You can make philosophy out of this cocktail!'

In Open Net, George Plimpton takes to the ice as goalie for his beloved Boston Bruins. After signing a release holding the Bruins blameless if he should meet with injury or death, he survives a harrowing, seemingly eternal five minutes in an exhibition game against the always-tough Philadelphia Flyers.

Dive into an engaging and comprehensible journey through the principles that govern the economy. Build a solid foundation in economics, from basic concepts to the latest trends.

This book not only covers the importance of overcoming your anxiety and fear of public speaking. You will also learn to sharpen the necessary skills for your next speech.

J. Robert Oppenheimer was one of the iconic figures of the 20th century, a brilliant physicist who led the effort to build the atomic bomb but later confronted the moral consequences of scientific progress. When he proposed international controls over atomic materials, opposed the development of the hydrogen bomb, and criticized plans for a nuclear war, his ideas were anathema to powerful advocates of a massive nuclear buildup during the anti-Communist hysteria of the early 1950s.

In this scientifically informed account of the changes occurring in the world over the last century, award-winning broadcaster and natural historian Sir David Attenborough shares a lifetime of wisdom and a hopeful vision for the future.