Professional Services Management
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Managing the Professional Service Firm
- Auteur(s): David H. Maister
- Narrateur(s): B. J. Harrison
- Durée: 13 h et 27 min
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International expert and consultant David Maister offers a brilliant and accessible guide to every management issue at play in professional firms. Professional firms differ from other business enterprises in two distinct ways: first, they provide highly customized services and thus cannot apply many of the management principles developed for product-based industries. Second, professional services are highly personalized, involving the skills of individuals.
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Managing the Professional Service Firm
- Narrateur(s): B. J. Harrison
- Durée: 13 h et 27 min
- Date de publication: 2024-07-31
- Langue: Anglais
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International expert and consultant David Maister offers a brilliant and accessible guide to every management issue at play in professional firms....
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Prix courant: 32,00$ ou 1 crédit
Prix réduit: 32,00$ ou 1 crédit
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Selling Professional Services the Sandler Way
- Or, Nobody Ever Told Me I’d Have to Sell!
- Auteur(s): Chuck Polin, Evan Polin, David Mattson - foreword
- Narrateur(s): Tom Parks
- Durée: 5 h et 39 min
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Years ago, developing and sustaining a book of business was not as big a problem for accountants, attorneys, financial planners, and other professionals as it is today. Clients were more loyal to the firms they worked with, and unlikely to shop your services, compare rates, or jump ship. Times have changed! And if you don't change along with them...well, you're not going to enjoy yourself or have as much control over your career as you deserve. Believe it or not, you can enjoy the process of expanding your client base.
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You Already Know This Stuff
- Écrit par Amazon Customer le 2022-01-23
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Selling Professional Services the Sandler Way
- Or, Nobody Ever Told Me I’d Have to Sell!
- Narrateur(s): Tom Parks
- Durée: 5 h et 39 min
- Date de publication: 2020-12-08
- Langue: Anglais
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Years ago, developing and sustaining a book of business was not as big a problem for accountants, attorneys, financial planners, and other professionals as it is today. Clients were more loyal to the firms they worked with, and unlikely to shop your services, compare rates, or jump ship....
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Prix courant: 22,26$ ou 1 crédit
Prix réduit: 22,26$ ou 1 crédit
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There's a Customer Born Every Minute
- P.T. Barnum's Amazing 10 "Rings of Power" for Creating Fame, Fortune, and a Business Empire Today - Guaranteed!
- Auteur(s): Joe Vitale, Jeffrey Gitomer - foreword
- Narrateur(s): Steve Menasche
- Durée: 9 h et 5 min
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There's a Customer Born Every Minute reveals the lost wisdom of famous entrepreneur and showman, P. T. Barnum. Barnum was much more than a showman; he was a dedicated businessman and entrepreneur with a razor-sharp mind. In this delightful and absorbing new edition, Joe Vitale reveals the secrets of Barnum's success and shares the 10 key business practices that Barnum developed and lived by.
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There's a Customer Born Every Minute
- P.T. Barnum's Amazing 10 "Rings of Power" for Creating Fame, Fortune, and a Business Empire Today - Guaranteed!
- Narrateur(s): Steve Menasche
- Durée: 9 h et 5 min
- Date de publication: 2018-08-28
- Langue: Anglais
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In this delightful and absorbing new edition, Joe Vitale reveals the secrets of P.T. Barnum's success and shares the 10 key business practices that Barnum developed and lived by....
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Prix courant: 21,92$ ou 1 crédit
Prix réduit: 21,92$ ou 1 crédit
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The Boutique
- How to Start, Scale, and Sell a Professional Services Firm
- Auteur(s): Greg Alexander
- Narrateur(s): Greg Alexander
- Durée: 4 h et 49 min
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We are in the golden era of boutiques. The business models of your clients are being disrupted. This makes it virtually impossible for them to have all the required expertise in-house. They are looking for external expertise. They have big budgets to spend. Clients are buying from boutiques in record numbers. The sun is shining. Time to make hay.
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The Boutique
- How to Start, Scale, and Sell a Professional Services Firm
- Narrateur(s): Greg Alexander
- Durée: 4 h et 49 min
- Date de publication: 2021-03-22
- Langue: Anglais
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We are in the golden era of boutiques. Clients are buying from boutiques in record numbers. The sun is shining. Time to make hay....
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Prix courant: 18,74$ ou 1 crédit
Prix réduit: 18,74$ ou 1 crédit
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Never Say Sell
- How the World's Best Consulting and Professional Services Firms Expand Client Relationships
- Auteur(s): Tom McMakin, Jacob Parks
- Narrateur(s): Steve Menasche
- Durée: 10 h et 14 min
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Never Say Sell explains how to scale individual engagements into long-term business relationships. Cowritten by Tom McMakin, the coauthor of How Clients Buy and expert in account development, and colleague Jacob Parks, this book provides insights into how key rainmakers at firms like Accenture and IBM drive growth from existing relationships. Never Say Sell is a business development guide for professional service providers like consultants, accountants, and lawyers, whether they are sole proprietors or members of account teams tasked with expanding key accounts.
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Never Say Sell
- How the World's Best Consulting and Professional Services Firms Expand Client Relationships
- Narrateur(s): Steve Menasche
- Durée: 10 h et 14 min
- Date de publication: 2020-11-17
- Langue: Anglais
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Never Say Sell is a business development guide for professional service providers like consultants, accountants, and lawyers, whether they are sole proprietors or members of account teams tasked with expanding key accounts....
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Prix courant: 22,26$ ou 1 crédit
Prix réduit: 22,26$ ou 1 crédit
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Leading for Organisational Change
- Building Purpose, Motivation and Belonging
- Auteur(s): Jennifer Emery
- Narrateur(s): Henrietta Meire
- Durée: 8 h et 5 min
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Leading for Organisational Change is an intelligent and practical guide to the human side of merger integration and other organizational change. Building a clear sense of common purpose and then reinforcing it through storytelling can underpin the success of an integration or significant change program. Pulling together the best thinking from neuroscience, psychology, business, and her rich personal experience in 20 years of leading change projects in professional services organizations and other people-centered businesses, author Jennifer Emery presents a framework for change.
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Leading for Organisational Change
- Building Purpose, Motivation and Belonging
- Narrateur(s): Henrietta Meire
- Durée: 8 h et 5 min
- Date de publication: 2019-05-31
- Langue: Anglais
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Leading for Organisational Change is an intelligent and practical guide to the human side of merger integration and other organizational change. Building a clear sense of common purpose and then reinforcing it through storytelling can underpin the success of an integration....
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Prix courant: 22,26$ ou 1 crédit
Prix réduit: 22,26$ ou 1 crédit
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The Customer Success Professional's Handbook
- How to Thrive in One of the World’s Fastest Growing Careers - While Driving Growth for Your Company
- Auteur(s): Ashvin Vaidyanathan, Ruben Rabago
- Narrateur(s): Daniel Henning
- Durée: 7 h et 22 min
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The Customer Success Manager has become a critical asset to organizations across the business landscape. As the subscription model has spread from the cloud and SaaS to more sectors of the economy, that pivotal role will only grow in importance. That's because if you want to compete and thrive in this new environment, you need to put the customer at the center of your strategy. You need to recognize you're no longer selling just a product. You're selling an outcome.
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The Customer Success Professional's Handbook
- How to Thrive in One of the World’s Fastest Growing Careers - While Driving Growth for Your Company
- Narrateur(s): Daniel Henning
- Durée: 7 h et 22 min
- Date de publication: 2020-03-24
- Langue: Anglais
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The Customer Success Manager has become a critical asset to organizations across the business landscape. As the subscription model has spread from the cloud and SaaS to more sectors of the economy, that pivotal role will only grow in importance....
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Prix courant: 22,26$ ou 1 crédit
Prix réduit: 22,26$ ou 1 crédit
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The Blue Square Method
- The Mindset and Best-Practices of Top Fee-For-Service Professionals
- Auteur(s): Duncan MacPherson, Chris Jeppesen
- Narrateur(s): Duncan MacPherson
- Durée: 12 h et 39 min
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The Blue Square Method is a philosophy and process for the enlightened fee-for-service professional who is striving to grow on their own terms. Panoramic success requires continual refinement and optimization both personally and professionally. This actionable playbook is designed to put you on a predictable trajectory and ensure you never plateau.
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Fantastic Read
- Écrit par Tyler le 2023-02-13
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The Blue Square Method
- The Mindset and Best-Practices of Top Fee-For-Service Professionals
- Narrateur(s): Duncan MacPherson
- Durée: 12 h et 39 min
- Date de publication: 2022-09-21
- Langue: Anglais
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The Blue Square Method is a philosophy and process for the enlightened fee-for-service professional who is striving to grow on their own terms. Panoramic success requires continual refinement and optimization both personally and professionally....
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Prix courant: 50,50$ ou 1 crédit
Prix réduit: 50,50$ ou 1 crédit
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The Promises of Giants
- Auteur(s): John Amaechi
- Narrateur(s): John Amaechi
- Durée: 8 h et 9 min
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The Promises of Giants is an exploration of the practices and behaviours that define transformational leadership. It is a challenge, not only to those in named positions of power but to anyone who aspires to make a difference in their environment. A challenge to act decisively to influence the world in a positive way. From socio-political chaos and workplace disruption to the climate change crisis, we have never needed people with the skill and will to collaborate to create a better world more than now.
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The Promises of Giants
- Narrateur(s): John Amaechi
- Durée: 8 h et 9 min
- Date de publication: 2021-07-22
- Langue: Anglais
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The Promises of Giants is an exploration of the practices and behaviours that define transformational leadership. It is a challenge, not only to those in named positions of power but to anyone who aspires to make a difference in their environment....
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Prix courant: 37,83$ ou 1 crédit
Prix réduit: 37,83$ ou 1 crédit
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Undaunted
- Overcoming Doubts and Doubters
- Auteur(s): Kara Goldin
- Narrateur(s): Kara Goldin
- Durée: 5 h et 38 min
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CEO of Hint, Inc., and author Kara Goldin turned her unsweetened flavored water into one of the most successful beverage businesses of our time. As she started to achieve her goals, Kara found herself being called “fearless”, “confident” and even “unstoppable”, but nothing could be further from the truth. In Undaunted, she shares real stories about her own fears and doubts, the challenges she encountered and what she did to overcome them to eventually build a great business and a life she loves.
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Amazing and relatable
- Écrit par Christine Nielsen le 2021-01-15
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Undaunted
- Overcoming Doubts and Doubters
- Narrateur(s): Kara Goldin
- Durée: 5 h et 38 min
- Date de publication: 2020-10-20
- Langue: Anglais
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Don’t let anyone crush your dreams. Undaunted will inspire you to move past your fears and defy the doubters. It doesn’t matter whether you feel confident; it matters what you actually do....
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Prix courant: 25,63$ ou 1 crédit
Prix réduit: 25,63$ ou 1 crédit
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Productize
- The Ultimate Guide to Turning Professional Services Into Scalable Products
- Auteur(s): Eisha Armstrong
- Narrateur(s): Paige McKinney
- Durée: 4 h et 35 min
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More and more traditional professional services firms are turning to "productization" as a strategy to grow, improve valuations, and to fend off new digital-first competitors. However, many of them will fail and waste a lot of money in the process. Productize first outlines the "Seven Deadly Productization Mistakes" made when pursuing a product strategy, then provides the blueprint for overcoming each of these missteps. It is designed to be a practical playbook for any leader of a professional services business who wants to successfully accelerate growth.
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Productize
- The Ultimate Guide to Turning Professional Services Into Scalable Products
- Narrateur(s): Paige McKinney
- Durée: 4 h et 35 min
- Date de publication: 2024-04-02
- Langue: Anglais
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More and more traditional professional services firms are turning to "productization" as a strategy to grow, improve valuations, and to fend off new digital-first competitors. However, many of them will fail and waste a lot of money in the process.
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Prix courant: 18,74$ ou 1 crédit
Prix réduit: 18,74$ ou 1 crédit
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For What It's Worth
- Business Wisdom from a Pawnbroker
- Auteur(s): Les Gold
- Narrateur(s): Walter Dixon
- Durée: 3 h et 52 min
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Les Gold has been in business since age 12, when he started selling used golf clubs from his dad’s basement. Now he owns Detroit’s biggest pawnshop, American Jewelry and Loan, and is the star of the hit reality TV show Hardcore Pawn. In this entertaining, honest book, Gold takes you inside some of his weirdest, wackiest deals and steals. From the monkey his dad once took in to pawn to the deal Gold made for a stripper pole, he has no boundaries for what he considers to be part of his business - and neither should you.
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For What It's Worth
- Business Wisdom from a Pawnbroker
- Narrateur(s): Walter Dixon
- Durée: 3 h et 52 min
- Date de publication: 2013-06-13
- Langue: Anglais
- No place prepares you better for the working world than a pawnshop, and Les Gold takes you inside his shop to share what he’s learned from 55 years in the most interesting job in the world....
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Prix courant: 23,14$ ou 1 crédit
Prix réduit: 23,14$ ou 1 crédit
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Help! I'm a Manager
- A Practical Guide to Success as a First Time People Manager in Professional Services
- Auteur(s): Sue Willcock
- Narrateur(s): Lillian Rachel
- Durée: 1 h et 50 min
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You’ve spent years training to be an expert in your field. Years hunched over books and articles, writing essays late into the night on the science and art of your chosen profession. Through hard work and determination, alongside lots of experience, you’ve now become pretty good at it. So good in fact, that you have been asked to stop doing it all the time. You’ve been asked to be a manager.
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Help! I'm a Manager
- A Practical Guide to Success as a First Time People Manager in Professional Services
- Narrateur(s): Lillian Rachel
- Durée: 1 h et 50 min
- Date de publication: 2019-02-06
- Langue: Anglais
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You’ve spent years training to be an expert in your field. You’ve now become pretty good at it. So good, in fact, that you have been asked to stop doing it all the time. You’ve been asked to be a manager. This is the audiobook that will get you there fast....
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Prix courant: 8,71$ ou 1 crédit
Prix réduit: 8,71$ ou 1 crédit
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From Cubicle to Cloud
- How to Start and Scale a Virtual Professional Service Business
- Auteur(s): Jennifer Brazer
- Narrateur(s): Jennifer Brazer
- Durée: 8 h et 59 min
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Anyone can have a good idea. Very few can turn it into a million-dollar one. Until now. It’s challenging to start and scale a business. Choosing the cloud as your platform for delivery and headquarters presents a whole new set of obstacles. This guide will allow you to leverage the cloud to streamline your processes and maximize your profits.
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From Cubicle to Cloud
- How to Start and Scale a Virtual Professional Service Business
- Narrateur(s): Jennifer Brazer
- Durée: 8 h et 59 min
- Date de publication: 2021-02-12
- Langue: Anglais
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Anyone can have a good idea. Very few can turn it into a million-dollar one. Until now. It’s challenging to start and scale a business. Choosing the cloud as your platform for delivery and headquarters presents a whole new set of obstacles....
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Prix courant: 25,00$ ou 1 crédit
Prix réduit: 25,00$ ou 1 crédit
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Startupland
- How Three Guys Risked Everything to Turn an Idea into a Global Business
- Auteur(s): Mikkel Svane, Carlye Adler
- Narrateur(s): Christopher Price
- Durée: 5 h et 20 min
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Conventional wisdom says most startups need to be in Silicon Valley, started by young engineers around a sexy new idea and backed by VC funding. But as Mikkel Svane reveals in Startupland, the story of founding Zendesk was anything but conventional. Founded in a Copenhagen loft by three 30-something friends looking to break free from corporate doldrums, Zendesk Inc. became one of the hottest enterprise software companies, rapidly growing with customers in 150 countries. But its success was anything but predestined.
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Startupland
- How Three Guys Risked Everything to Turn an Idea into a Global Business
- Narrateur(s): Christopher Price
- Durée: 5 h et 20 min
- Date de publication: 2020-07-27
- Langue: Anglais
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Conventional wisdom says most startups need to be in Silicon Valley, started by young engineers around a sexy new idea and backed by VC funding. But as Mikkel Svane reveals in Startupland, the story of founding Zendesk was anything but conventional....
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Prix courant: 17,81$ ou 1 crédit
Prix réduit: 17,81$ ou 1 crédit
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Nurse Commitment
- How to Retain Professional Staff Nurses in a Multigenerational Workforce
- Auteur(s): Dr. April L. Jones
- Narrateur(s): Aaron Sinn
- Durée: 1 h
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Modern multigenerational nursing cohorts come with their own unique challenges, but they can also be leveraged to retain staff and increase organizational effectiveness. The key, according to organizational psychology practitioner Dr. April L. Jones, PhD, is to identify and work with each generation's unique values and work ethic.
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Nurse Commitment
- How to Retain Professional Staff Nurses in a Multigenerational Workforce
- Narrateur(s): Aaron Sinn
- Durée: 1 h
- Date de publication: 2016-04-19
- Langue: Anglais
- After examining the effective commitment of registered nurses in the baby boomer generation, Jones realized their commitment could be utilized to retain nurses....
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Prix courant: 8,71$ ou 1 crédit
Prix réduit: 8,71$ ou 1 crédit
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