Professional Services

Compiled from hours of interviews drawn from the eponymous National Geographic documentary, this inspiring book from world-renowned infectious disease specialist Anthony Fauci shares the lessons that have shaped the celebrated doctor's life philosophy, offering an intimate view of one of the world's greatest medical minds as well as universal advice to live by.

Every business has customers, and employers are seeking to hire, retain, and reward employees who have the skills, the knowledge, and the motivation to provide a consistently superior level of service to every customer, every day. No longer is a bright smile and a friendly hello enough to satisfy customers and keep them coming back. Employers and customers want customer service professionals.

New York State Notary Law made simple. Come experience what thousands have already learned. We've taken the guesswork out for you in a simple to understand format. This book was written by the #1 Notary Trainer in New York State. She has been training for 25+ years. Her hard work has been published and quoted in newspapers and magazines articles throughout New York State. Notably, she has been recognized by organizations of her industry and interviewed on the radio.

You are no doubt a busy professional with a lot of things going on! It can be challenging to find the time to study in preparation for the ASWB exam. However, the truth is that the ASWB test is a challenging test. It is normal to have some anxiety about taking this test.

Becoming a notary can be either a career choice or a side job to help you pay some extra bills. No matter what reason you have for becoming a notary, you are going to need to go through several steps to become a notary. We have summarized the important points that frequently are asked on the California Notary exam.

Life often finds us entangled in its complexities, caught in a web of circumstances that seem impossible to escape. "Stuck" encapsulates this universal experience, exploring the myriad ways in which we become ensnared–be it by debt, past regrets, toxic relationships, or the grip of tradition. With a foundation rooted in Biblical truths and bolstered by academic research, this book offers a roadmap to liberation, guiding listeners through the process of becoming "unstuck."

If you have never lost a job, congratulations! I hope you never do lose your job! But if you have lost one, and specifically, if you have been terminated, you know the range of emotions a person feels. With wit and wisdom, Bill Mulligan tells the story of what happened after his job suddenly came to an end, and how, in a most unusual turn of events, he learned to find joy and contentment in serving others.

This beautifully written biography charts the life of Dr. Cynthia J. MacKay, a wife, a mother, a surgeon, and a lifelong activist campaigning against the cruel, painful, damaging invasive corrective eye surgery LASIK. It is written with modesty. It is engaging, witty, and sometimes painful to listen to as it describes the discrimination, smear campaigns, and brutal conduct of her peers and others who have tried to ruin her in their own act of self-preservation. Cynthia battles through it all, with dignity, determination, and an abundance of wit, humor and humility.

This is the remarkable story of how a boy from rural Welcome, North Carolina grew up to become an innovative judge, global citizen, and go-to guy for court-building in emerging African nations. Along the way, he organizes the first-ever judicial conference in Tanzania, jogs with children in Lusaka, dances with a python, and has adventures ranging from the harrowing to the hilarious. In the end, he discovers the distance between Welcome and Windhoek is not as great as he imagined, and that both places now occupy adjoining spaces in his heart.

These are true stories of winners and losers in the quest for superior service. Who wins? Who loses? It's up to you! Benchmark the best service innovations (Chapter 5: Generating New Ideas). Discover how to keep your customers happy, loyal, and buying more (Chapter 10: Building Up Your Business). Find out who makes the biggest mistakes in service and what you must avoid (Chapter 13: The Infinite Absurdity Awards).

The Life in the UK Test is hard - there's no denying that. In fact, data shows that more than 30% of people fail on their first time. We understand your reasons for staying in the UK - it's a tremendous country offering incredible opportunities for families, workers, and business owners. But your next hurdle is passing the Life in the UK Test. So, what can you do to improve your chances? Our comprehensive guide was created to guide you through passing the exam as fast & as easily as possible.

This essay comes from the NPR series This I Believe, which features brief personal reflections from both famous and unknown Americans. The pieces that make up the series compel listeners to rethink not only what and how they have arrived at their beliefs, but also the extent to which they share them with others.

Este libro ha sido creado para las miles de personas que inmigran a los Estados Unidos de Norte America y que después de algunos años desean Nacionalizarse.Individuos que quieren hacerse Americanos y no lo han podido hacer porque no hablan ni entienden el idioma Inglés.

Este libro ha sido creado para las miles de personas que inmigran a los Estados Unidos de Norte América y que después de algunos años desean Nacionalizarse.Individuos que quieren hacerse americanos y no lo han podido hacer porque no hablan ni entienden el idioma Inglés.

Jess McDonald was a true crime junkie and Line of Duty sofa sleuth with a strong sense of justice. Under a year later, thanks to a controversial new initiative, she was a detective in the London Metropolitan Police Service. The Met Police's Direct Entry Detective scheme was aimed at turning people with no experience of the police into detectives. No Comment is Jess' candid, eye-opening and often shocking account, exploring the reality of being a detective in the Met and responsible for 'keeping London safe for everyone'.

Passar em um concurso público é o sonho de muitas pessoas: estabilidade, boa remuneração e excelentes benefícios. Mas a concorrência é grande, o que exige perseverança, dedicação, prática com as provas anteriores e muitas horas de estudo do candidato. Thiago de Luca traz nesta obra conceitos administrativos que são cobrados em diversas provas para cargos públicos de todo o país. De forma didática, explica as teorias administrativas e apresenta mais 271 questões, 137 questões respondidas e comentadas e 134 para que o ouvinte pratique o que aprendeu.

Chief Loren Culp stood up for the rights of citizens in the face of a statewide initiative to restrict gun rights that he believed went against his oath of office. Was it the right thing to do? Whether you are liberal or conservative, pro-gun or anti-gun, you will find the information provided in this book compelling. Many have said that police just need to enforce the law because they are law enforcement. Chief Culp says "that’s not true". Who is right? Get an inside look at why Culp chose to uphold the constitution and defend your right to bear arms.

Con este audiolibro podrás estudiar y repasar todas las veces que necesites, la estructura, el índice sistemático, los títulos completos y las disposiciones de la Ley Orgánica 3/2007, de 22 de marzo, para la igualdad efectiva de mujeres y hombres.

It's no secret; starting a company is hard. So many decisions are interdependent on factors outside of our control. Some founders follow a business plan; others operate by the seat of their pants. But all entrepreneurs need a personal framework to follow. With hard-won insight, humor, and an insider's knowledge of the entrepreneurial space, Chop Dawg founder/CEO Joshua H. Davidson dispels the myths and false promises that entrepreneurs are often too keen to believe in when starting out, and lays out a practical framework for lasting success.

Edición 2019. Vigencia y actualización de esta edición verificada el 16/01/2019. *Importante: Esta edición contiene la última actualización publicada por el BOE el 15/01/2019.