Real Leadership

How businesses can harness the power of online consumer reviews. More than seventy percent of consumers now consult online reviews before making purchases, and they take those picks and pans very seriously. A disgruntled but ignorant customer on Yelp might have more clout than any expert guidebook, magazine article, or newspaper critic. No wonder many businesses feel terrified by the review-driven marketplace.

Email is an incredibly powerful and essential tool for doing our daily work, but it has become a near-constant source of frustration, anxiety, and distraction from our work. We have reached a tipping point where "email overload" is no longer a unique problem - it is everyone's problem. So how can we solve it? With Unsubscribe, Jocelyn K. Glei shows listeners how to repair their relationship with email, transforming it from a constant source of distraction into a productive tool again.

In Real Women, Real Leadership, 24 women leaders describe their personal journeys to the top, providing deep insight and a fascinating perspective on "making it" as a woman in the male-dominated business environment. They discuss their experiences and offer guidance on topics such as balancing family and career, building alliances, mentoring and being mentored, and overcoming obstacles in the business world, which is still dominated by men in the senior levels of management.

Overcoming Fake Talk explains why we often fail at our most important communications and offers proven advice for turning challenging confrontations into rewarding exchanges that foster collaboration, improve performance, and achieve results. You'll develop an understanding of the skills for holding a REAL conversation, including both the "said" and the "unsaid" elements present in any conversation; discover the framework for preparing and holding difficult yet meaningful conversations; and learn to no longer avoid the tough conversations they need to have.

Have you ever felt like you are on an endless journey to a "leadership peak" that seems unattainable or that you keep falling down? Well, this is the perfect trail guide for your journey! Listen, leadership is honestly so simple; however, when we have not traveled the journey before, it can seem overwhelming, and we can end up lost.

When Before You Quit Your Job was written and published, it was a guidebook for aspiring entrepreneurs. Today—with the job market in shambles, overseas outsourcing and high unemployment—it can be a path to the salvation so many are looking for: A way take control of their life and use their skills and talents to create their future.

“Fake it till you make it.” The old adage may be a hallmark of our personal and professional lives, but the truth is inauthenticity leads to dissatisfaction and disaster. To be happy, successful, and sustainable, you need to be genuine and be yourself. Years of working in public relations, along with her personal experiences, have shown Anna Crowe that authenticity is the most important skill in business, today.

Communication is the exchange of information between two or more people. This can be verbal, for example when two people converse, or it can be non-verbal, like the information we perceive through facial expressions or gestures that us know if a person is angry or cheerful. Within non-verbal communication, physical communication is of great importance: A kiss, a handshake, or a hug transfers a lot of information. Communication can be positive, negative, effective or ineffective.

Always Leave an Airman Behind: A Real Story of Surviving the Air Force Crab Leadership Culture is a story about one airman's journey from being poor and homeless to becoming an international top performer. The story details the journey of this airman as he climbs the ranks and discovers the leadership lapses that are prevalent in the service that created a toxic culture of retribution, bullying, and pettiness that is a contributing factor to the growing military and veteran suicide epidemic.

Will we still need real estate agents in five years? For the first time, senior leaders from Redfin, eXp, and realtor.com team up with mastermind Tom Ferry and top investors to predict the future of the real estate industry. Written for agents, brokers, executives, or anyone considering a career in real estate, Real Estate at a Crossroads is your insider’s guide.

Bob Roberts Jr. shows how present-day disciples of Jesus can find in their daily work the resources they need to transform the world for Christ. Roberts explains how ordinary Christians can embrace a kingdom perspective and watch their global connections become opportunities for fulfilling Jesus' Great Commission.

Research has shown that only eight percent of the population actually achieves their goals. Why is that? The answer is surprisingly simple: They’re not persistent enough. There might be many good reasons for this, and the chances are, you’ve given up on a dream or two here and there. Almost everybody has.

In Start with a Win: Tools and Lessons to Create Personal and Business Success, CEO of RE/MAX Holdings Adam Contos delivers a powerful exploration of how leaders process information and lead boldly, especially (or even) during times of crisis. Packed with the practical lessons he learned as the leader of one of the most recognized real estate brands in the world, the book shows you how leaders recognize emotion, chaos, and fear and transform those negatives into opportunity.

Time has become a precious commodity, so business leaders who can save their customers’ time more effectively than competitors do will win their loyalty. To become a real-time company, as top scholars Jerry Power and Tom Ferratt explain, you need a real-time monitoring and response system. They offer detailed advice on how to put procedures in place that will collect data on how well products or services are saving customer time; identify strengths, weaknesses, threats, and opportunities; and specify innovations needed to save even more customer time.

Organizations are forever pouring creative energy into their branding strategies, tweaking their logos and websites, and building identities that range from warm and fuzzy to ultracool and edgy. But many forget that a brand, at its heart, is a promise to deliver results. If your brand experience fails to live up to that promise, customers will take their business elsewhere. Brand Real is a unique business strategy guide for making a brand’s promise stand up at every customer touchpoint.

Nicole Townsend shares a simple leadership philosophy for managers in the field guide, "Just Be REAL." She challenges listeners to explore how they can apply the REAL framework using Respect, Empathy, Accountability and Learning in their everyday work lives.

DEI work is getting a bad reputation. But that’s because it’s not being done right, say veteran diversity consultants James O. Rodgers and Laura Kangas. Too many organizations are treating diversity training as a quick-hit, low-cost, check-the-box activity. Effective diversity training involves behavioral change based on adult learning theory. It is rigorous, deeply personal, experience based, and, if done well, life changing. Rodgers and Kangas offer a complete guide, from design to implementation to results.

The evangelical church is home to many who claim to follow Christ but who show little evidence of a truly transformed life. Todd Wilson's Real Christian: Bearing the Marks of Authentic Faith biblically defines what it means to be a true Christian, calling listeners to look at their own lives and diagnose where they aren't living authentically for God.With a prophetic voice, Wilson looks at how we deceive ourselves into thinking we are really living for God through believing the right things or doing lots of spiritual activities.

At a time when Warren Buffet has again emerged as the defining sage and darling of Wall Street, this fascinating book explodes the myths that surround the man from Omaha and brings new insights into his remarkable successes ¿ as a manager, an allocator of capital, and a role model for financial managers, investors, and business executives around the world. Many best-selling books have tried to unlock Buffett's secrets by analysing his genius as a stock picker. But they missed the point.

Real-time business gives companies the ability to monitor and react to changes and address problems as they occur. But no matter how sophisticated their information-gathering and data mining systems are, they're still playing catch-up. In The Power to Predict, Ranadive forecasts the next step in achieving breakthrough business performance, a new approach he calls Predictive Business: the ability to anticipate business problems and opportunities and to act preemptively.