Small Development

The Experience is a unique guide to mastering the art of customer service and service relationships, based on the principles employed at the renowned leader in customer experience - the Walt Disney Company. Co-author Bruce Loeffler spent 10 years at Disney World overseeing service excellence. He has partnered with Brian T. Church to show you how to bring that same level of care and value to your own organization.

There's so much marketing expertise out there but how should people know what to listen to? How to implement it? Or where to start? By covering the fundamentals of marketing, this audiobook will act as a north star for small business owners looking to grow. Like Alice herself, the book is honest, practical, engaging and actionable - no fluff or complication allowed - and will help you build a community, get visible and make sales. It is rooted in theory but with real-life experiences, and will leave you with the clarity and systems to take your business to the next level.

Et si donner sans condition était, dans le domaine économique, la clé du succès ? Les auteurs sont partis à la rencontre d'un univers inconnu ou presque : celui des entreprises altruistes (en France, en Scandinavie, aux États-Unis, au Japon...) pour comprendre leurs convictions, leurs épreuves et les transformations radicales qu'elles ont opéré.

From a long-time Alibaba executive and former special assistant to Jack Ma, this is the first book to articulate how Alibaba's unique culture and “tai chi” management principles are providing a business and economic development model for the rest of the world.

In the book, The Daily Entrepreneur, we talk about the power of habit development and show how to use it to overcome your specific challenges. What makes this book different is it's organized according to obstacles that we all face on a daily basis.

Struggling after the loss of your pet? You may be wondering if it’s okay to feel so much grief for an animal. Alicia Smalls understands your pain. As a professional dog trainer, she came to understand the dynamic between pets and owners at a deep level. So much so, she became a grief counselor in private support groups for those who’ve suffered such a great loss.

Ready to make and publish your first mobile app? Creating your first iPhone and Android app can be a stressful jump head-first into the great unknown. Are you ready to skip all the drama and create a successful app? Discover how to design your mobile app, hire an app developer, and get your app published on the app store - no tech experience needed. Enjoy this audiobook, created by number one global appreneur who quit her job and published over 430 apps with over 25 million downloads worldwide.

Do you hate making small talk? Do you wish you could walk up to anyone, anywhere, anytime, and just start talking to them? Well, it isn't difficult.… In this book I detail everything I've used to overcome my fear and inability of making small talk so that you can, too. You can pick up this book, listen to it, and have an actionable step-by-step structure to follow so you can master small talk. Everything in this book has been boiled down to its simplest form and then molded into actionable steps.

Selling with H.E.A.R.T. is a step by step sales process specifically designed for heart-centered businesses and sales people, especially in the health and wellness industry.

In January of 2019, Nicholas Lalla made his first visit to Tulsa, Oklahoma, to consider working on an economic development project he had been invited to lead. Listening to Tulsans talk about racism, poverty, and trauma, the need for redevelopment, and the city’s broader desire to change economic course inspired him to accept the role and found Tulsa Innovation Labs (TIL). In Reinventing the Heartland, Lalla shows how cities that have been left out of the innovation system can grow their own vibrant tech ecosystems while at the same time building a more inclusive and equitable economy.

Working to Restore examines revolutionary approaches in nine areas: agriculture, waste, supply chain, inclusivity for the collective good, women in the workforce, travel, health, energy, and finance. The companies profiled are solving global issues: promoting responsible production and consumption, creating equitable opportunities for all, encouraging climate action, and more. Chhabra highlights how their work moves beyond the greenwashed idea of “sustainability” into a new era of regeneration and restoration.

Did you ever wonder what kind of impression you leave on the people you meet? Have you ever been introduced to someone only to run out of things to say after the initial “hello”? Do you struggle with small talk and often find yourself in a “awkward silence” situation? Luckily, there are methods and techniques you can use to improve your small talk skills, boost your confidence, and make a great first impression every time.

Make sure your child is equipped with the mindset that schools do not teach! This book contains proven steps and strategies on how parents who are entrepreneurs can set their children on the path to becoming entrepreneurs themselves someday.

Are You Fully Charged? reveals the three keys that matter most for our daily well-being, as well as our engagement in our work. Drawing on the latest and most practical research from business, psychology, and economics, this audiobook focuses on changes we can make to create better days for ourselves and others.

Jason Swenk believes time is your most valuable asset. That's why he's written this short, concise, and actionable micro-book about attracting your ideal digital agency clients. When you start attracting the right clients, you will stop wasting time on the wrong ones. You will find yourself in an avalanche of new business growth, getting paid what you're worth, and spending time on only the things you love doing.

Is your business struggling to meet its growth plans? When your marketing and sales departments have different goals and strategies your company’s revenue growth suffers. Being a specialist in the business development space for years, we’ve seen this disconnect between sales and marketing first-hand. Too often, sales and marketing fail to work together which results in you losing time, money and new clients.

In Start More Than You Can Finish, writer, artist, and entrepreneur Becky Blades offers a powerful new mindset for our modern world: acting on more ideas makes us happier—and reveals our highest creativity. She empowers listeners to become "stARTists"—initiators with a bias for action and the courage to ignite ideas—and introduces the concept of "stARTistry. Start More Than You Can Finish challenges the tropes our dads, moms, and third-grade teachers told us about finishing. In today's world, we must, in fact, start more than we can finish.

En este episodio te contamos cuál es la peor crisis que hemos tenido como emprendedores, qué aprendimos, cómo salimos de ella y qué puedes aprender tú de nuestras experiencias.

A design process presents a series of steps, but in real life, it rarely plays out this neatly. Navigating Ambiguity underscores how the creative process isn’t formulaic. This book shows you how to surrender control by being adaptable, curious, and unbiased as well as resourceful, tenacious, and courageous.

Acting on values—doing good for the benefit of all—can substantially benefit the bottom line, but many business leaders mistakenly believe that doing the right thing lowers profits. This belief is the greatest barrier holding businesses back from being more financially and competitively successful—and delivering more good for the world. Not only can it be a winning business strategy to act on values, as Daniel Aronson suggests in The Value of Values, but it is also a savvy choice, increasing a company’s power, profit, and competitive advantage.