Social Systems

Prospect the Sandler Way shares 30 core principles for mastering stress-free lead development by phone and over the Internet, in accordance with the selling system developed by David H. Sandler. Includes updated strategies on 21st-century topics like conducting effective online pre-call research, and using LinkedIn to generate referrals.

Weaving together cutting-edge social science with riveting stories that take us from the front lines of the Volkswagen scandal to backstage at the Oscars, and from deep beneath the Gulf of Mexico to the top of Mount Everest, Chris Clearfield and András Tilcsik explain how the increasing complexity of our systems creates conditions ripe for failure and why our brains and teams can't keep up. They highlight the paradox of progress: Though modern systems have given us new capabilities, they've become vulnerable to surprising meltdowns - and even to corruption and misconduct.

On a summer night in 1984, 19-year-old UC Berkeley sophomore Karen Thomas leaves her uniformed patrol job at the University of California Police Department and walks home alone in darkness. At the threshold of her apartment a man assaults her at knife point. After a soul chilling struggle she manages to escape and call 911. Police catch her assailant, she identifies him, and he is arrested. Fast forward 2014, 30 years after her assault. Why does the body remember what the mind tries so desperately to forget?

Mr. Beat’s The Power of Our Supreme Court is the Supreme Court book of decisions that affect the everyday lives of Americans everywhere. The real democracy of America unveiled. What does the supreme court do? Sure, people care when the court makes a big ruling, but most don’t pay attention to the court’s day-to-day decisions. In this law book, Mr. Beat takes you on a journey through our Supreme Court system, what it is, who is in it and how they got to be there while foreshadowing how it shapes our very future.

In no more than the blink of an eye, a naïve optimism about technology’s liberating potential has given way to a dystopian obsession with biased algorithms, surveillance capitalism, and job-displacing robots. System Error exposes the root of our current predicament - how big tech’s relentless focus on optimization is driving a future that reinforces discrimination, erodes privacy, displaces workers, and pollutes the information we get- and outlines steps we can take to change course, renew our democracy, and save ourselves.

Women don’t build wealth in the same way that men do - and it’s not because we shop too much. Younger generations are struggling to match the financial successes that generations before them experienced, and this is even more true for women, who continue to earn less for doing the same work as men. As a result of this wage gap, women have less to save, less to invest and, ultimately, accumulate less wealth over a lifetime.

Preet Bharara has spent much of his life examining our legal system, pushing to make it better, and prosecuting those looking to subvert it. Bharara believes in our system and knows it must be protected, but to do so, he argues, we must also acknowledge and allow for flaws both in our justice system and in human nature. Bharara uses the many illustrative anecdotes and case histories from his storied, formidable career - the successes as well as the failures - to shed light on the realities of the legal system and the consequences of taking action.

The War on Cops exposes the truth about officer use of force and explodes the conceit of "mass incarceration". A rigorous analysis of data shows that crime, not race, drives police actions and prison rates. The growth of proactive policing in the 1990s, along with lengthened sentences for violent crime, saved thousands of minority lives. In fact, Mac Donald argues, no government agency is more dedicated to the proposition that "black lives matter" than today's data-driven, accountable police department.

Despite being immensely popular - and immensely lucrative - education is grossly overrated. In this explosive book, Bryan Caplan argues that the primary function of education is not to enhance students' skill but to certify their intelligence, work ethic, and conformity - in other words, to signal the qualities of a good employee.

We have entered an age of disruption. Financial collapse, climate change, resource depletion, and a growing gap between rich and poor are but a few of the signs. Otto Scharmer and Katrin Kaufer ask, why do we collectively create results nobody wants? Meeting the challenges of this century requires updating our economic logic and operating system from an obsolete “ego-system” focused entirely on the well-being of oneself to an eco-system awareness that emphasizes the well-being of the whole.

Alec Karakatsanis doesn't think people who have gone to law school, passed the bar, and sworn to uphold the Constitution should be complicit in the mass caging of human beings - an everyday brutality inflicted disproportionately on the bodies and minds of poor people and people of color. Usual Cruelty is a profoundly radical reconsideration of the American "injustice system" by someone who is actively, wildly successfully, challenging it.

A compelling new set of interviews on our changing and turbulent times with Noam Chomsky, one of the world's foremost thinkers...

In this new collection of conversations, conducted from 2010 to 2012, Noam Chomsky explores the most immediate and urgent concerns: the future of democracy in the Arab world, the implications of the Fukushima nuclear disaster, the European financial crisis, the breakdown of American mainstream political institutions, and the rise of the Occupy movement. As always, Chomsky presents his ideas vividly and accessibly, with uncompromising principle and clarifying insight.

Jeff Alt takes you along every step of his 2,160-mile Appalachian Trail adventure. This entertaining journey includes bears, bugs, blisters, captivating characters, skunk bedmates, and hilarious food cravings. Alt walked more than five million steps in tribute to his brother, who has cerebral palsy and lives in a home called Sunshine. This trail adventure has inspired an annual event that has raised more than $200,000 for Sunshine. It includes hiking tips for the whole family.

In 1983, Thomas Silverstein and Clayton Fountain, both serving life sentences at the U.S. Prison in Marion, Illinois, separately murdered two correction officers on the same day. The Bureau of Prisons condemned both men to the severest punishment that could legally be imposed, one created specifically for them. It was unofficially called "no human contact." Each initially spent nine months in a mattress-sized cell where the lights burned twenty-four hours a day. They were clothed only in boxer shorts, completely sealed off from the outside world with only their minds to occupy their time.

At a time when many Americans may be seeking alternatives to current health care choices, Dr. Knope offers an option that allows patients to directly contract with healthcare providers for individualized care. Using first-hand accounts and plenty of examples of how concierge medicine works, Knope offers a plan for patients looking to make a change to a medical system that is negotiated between doctor and patient, rather than through insurance and pharmaceutical companies.

Ian Millhiser, Vox's Supreme Court correspondent, tells the story of what the six very conservative Republicans Supreme Court justices are likely to do with their power. The Agenda exposes a radically altered Supreme Court whose powers extend far beyond transforming any individual right - its agenda is to shape the very nature of America's government, redefining who gets to have legal rights, who is beyond the reach of the law, and who chooses the people who make our laws.

If the confusion following the last presidential election is any indication, the average citizen knows precious little about the democratic system and the laws that affect their daily lives. The Everything American Government Book unravels the complexities of our democracy and provides listeners with the knowledge necessary to make the right decisions and take an active role in the management of their country. This thoroughly researched work is ideal for anyone brushing up on civics, as well as students of all ages.

Capital is currently cannibalizing every sphere of life-guzzling wealth from nature and racialized populations, sucking up our ability to care for each other, and gutting the practice of politics. In this tightly argued and urgent volume, leading Marxist feminist theorist Nancy Fraser charts the voracious appetite of capital, tracking it from crisis point to crisis point, from ecological devastation to the collapse of democracy, from racial violence to the devaluing of care work.

From the man who was in the very middle of this perfect economic storm, On the Brink is Paulson's fast-paced retelling of the key decisions that had to be made with lightning speed. Paulson puts the listener in the room for all the intense moments as he addressed urgent market conditions, weighed critical decisions, and debated policy and economic considerations with of all the notable players.

Equality is easy to grasp in theory but often hard to achieve in reality. In this accessible and wide-ranging work, American University law professor Robert L. Tsai offers a stirring account of how legal ideas that aren't necessarily about equality at all - ensuring fair play, behaving reasonably, avoiding cruelty, and protecting free speech - have often been used to overcome resistance to justice and remain vital today.