Work Behavior

Virtual working - also known as remote working, telecommuting, flexible working, or homeworking - is an important and growing trend in the global employment landscape. Its popularity has increased due to globalization and outsourcing. However, unlocking the benefits of virtual work depends largely on the organizational culture, management, and leadership to support it. Virtual Leadership identifies the challenges of virtual work and explains how to develop the facilitative leadership mindset to effectively manage people remotely.

Online shopping continues to grow at an astounding rate. In 2012 more than $1 trillion were spent in online retailers alone. The nature of shopping is drastically changing - but with so little information on how best to interact with online customers, how are businesses to succeed?

Are your employees feeling exhausted, cynical, or just tuned-out? Do they frequently check their phones in meetings, and seem especially uninterested to hear about the next important organizational change? Ill too often or for too long? These are some of the classic warning signs of disengagement. In a perfect world, work should do so much for us. It should lend us purpose and a sense of meaning, offer us structure and stability. But invariably, something goes wrong - many employees have to pull themselves over the fence each day at a job that is burning them out.

A decade ago, Millennials came of age, and many workplaces were not prepared to integrate a new generation that thought and worked differently. As a result, some organizations lost out on the best in young talent or were paralyzed by generational infighting.

A leading sociologist reveals why racial inequality persists in the workplace despite today’s multi-billion-dollar diversity industry—and provides actional solutions for creating a truly equitable, multiracial future.

Many think the future of work is about better technology. In Work Smart: Use Your Brain and Behavior to Master the Future of Work, Dr. Jennie Byrne will convince you that the future of work is about being a better human. You will learn a little science about how human brains and behavior work, and you will learn a lot about how the workplace can be better.

If you want to learn simple, street-smart strategies gain a competitive advantage, climb the corporate ladder, and get that pay raise without that MBA, then this is the audiobook you need.

Human connection affects much more than the bottom line. Organizations thrive when employees feel valued, the environment is energized, and high productivity and innovation are the norm. This requires a new kind of leader who fosters a culture of connection within the organization. An update to the popular first edition, Michael Stallard’s Connection Culture (Second Edition) provides a fresh way of thinking about leadership and offers recommendations for how to tap into the power of human connection.

As COVID-19 descended upon the country in 2020, millions of American office workers transitioned to working from home to reduce risk of infection and prevent spread of the virus. In the aftermath of this shift, a significant number of workers remain at least partially remote. It is clear that this massive experiment we were forced to run will have long-term consequences, changing the shape of our personal and work lives, as well as the urban landscape around us. Going Remote addresses the uncertainties and possibilities of this moment.

Are you currently stuck in a job you don’t like? Do you have a passion, but you just don’t know how to connect the dots? Are you a person who feels unmotivated, or are you at a stage in your life where you feel like you have reached a plateau? The rapid revolution of the 21st century means that the world of employment is constantly changing and evolving. Keeping up with times is a must if you don’t want to be left behind. The world of work never surprises us with the opportunities and ventures that appear on a year-to-year basis.

Today’s forward-thinking leaders know that the future of work is human; it’s about catalyzing people in pursuit of a meaningful mission. By leading organizations with soul, purpose, and love, conscious leaders can heal the crisis of suffering present in many organizations and revitalize the workforce through innovative practices and deep self-awareness. With The Evolved Executive, leaders and entrepreneurs can shatter the taboo of bringing love into business and, in so doing, awaken their soul and liberate the soul of their organization.

SHINE is the inspirational guide to fulfilling your potential at work, read with character and charisma by the author himself. We all have good days and bad days at work.Some days you feel bullet proof. People listen to you, your meetings run like clockwork, and you keep having new ideas. Other days are like wading through quicksand. Wouldn't it be great if every day went your way? You can stand out, break the rules, and make things happen.You can be a bit more 'Elvis'. You can love every minute. The only limit is you: your energy, your beliefs, your perspective.

We deserve to work with and for people we trust. We should be confident we’ll be treated fairly and that the rules will apply consistently to everyone in the organization. We should have no reason to question that our leader will follow through on a commitment, whether it’s documented in our performance agreement or made casually when they pass us in the hallway.

Unbias: Addressing Unconscious Bias at Work helps you understand concepts of workplace diversity, equity, and inclusion, shows you how to identify bias, and provides you with the tools for actively removing barriers and ensuring equity throughout your organization. Written by Stacey Gordon - CEO of Rework Work, a company on a mission to reduce bias in global talent acquisition and management - this real-world handbook offers step-by-step guidance on creating workplace cultures where employees feel they belong.

Culture Hacks is filled with simple, actionable ideas that over time, can transform the way that work gets done. From emails to book clubs and meetings to podcasts, take regular steps to build a fantastic work culture that everyone wants to be a part of.

An insightful and practical new guide to how sustainable people management works in today’s global economy, with guidance on how to transform the way your organization recruits, hires, upskills, and retains its people.

Warum arbeiten wir uns eigentlich zu Tode? Haben wir nichts Besseres zu tun? Und ob! - sagt Timothy Ferriss. Der junge Unternehmer war selbst lange Workaholic mit einer 80-Stunden-Woche. Doch dann erfand er MBA - Management by Absence - und ist seitdem freier und glücklicher. Mit viel Humor, provokanten Denkanstößen und erprobten Tipps erklärt Ferriss, wie sich die 4-Stunden-Woche bei vollem Lohn verwirklichen lässt. Der Wegweiser für eine Flucht aus dem Hamsterrad und ein Manifest für eine neue Gewichtung zwischen Leben und Arbeiten.

We have a choice. We can either be reactive and struggle to adjust to transformational events on the fly, or we can be proactive and control the narrative—reinventing work to align with the evolving environment. Futurist Rishad Tobaccowala has had a highly successful career because he has anticipated and capitalized on emerging trends. In Rethinking Work, Rishad outlines the reasons why being proactive in this era of unprecedented change is the only way organizations will survive and thrive.

Managing a call center presents numerous challenges for leaders, including meeting stringent KPIs, maintaining employee motivation, and handling high call volumes. Achieving performance metrics such as average handle time, first call resolution, and customer satisfaction requires meticulous planning and constant monitoring. Simultaneously, leaders must keep their teams motivated in a high-pressure environment, often characterized by repetitive tasks and demanding customers.

In Go Together, workplace positivity expert Shola Richards suggests replacing divisiveness and incivility with a commitment to living, working, and leading together to positively change the world. Go Together begins with the story of an impactful keynote speech Richards gave at a conference on workplace civility and a powerful concept: Ubuntu. A transcendent African philosophy, Ubuntu represent the power of human connectedness, compassion, kindness, and togetherness. It was the central theme of his speech on that day, and it also serves as the central theme of this book.