Workplace Intelligence

How to be human at work. This four-volume set includes Happiness, Resilience, Mindfulness, and Empathy.

In today's fast-paced world of competitive workplaces and chaotic personal lives, each of us is searching for effective tools that can make our schedules, behaviors, and relationships more manageable. The Emotional Intelligence Quick Book shows us how understanding and utilizing emotional intelligence can be the key to exceeding our goals and achieving our fullest potential.

In "How to Elevate Your Emotional Intelligence in the Workplace," author Brandon Wyld offers a comprehensive guide to understanding and improving emotional intelligence (EI) in professional settings. This insightful book is designed for individuals at all levels of their career who aspire to create more empathetic, efficient, and enjoyable workplaces.

Collaborative intelligence, or CQ, is a measure of our ability to think with others on behalf of what matters to us all. It is emerging as a new professional currency at a time when the way we think, interact, and innovate is shifting. In the past, "market share" companies ruled by hierarchy and top-down leadership. Today, the new market leaders are "mind share" companies, where influence is more important than power, and success relies on collaboration and the ability to inspire.

With so many forces of change buffeting the business world today, a scary state of flux has replaced any sense of certainty, stability, and familiarity, delivering a wake-up call to make crucial changes happen, make them happen quickly, and make them stick. Traditional approaches to change management fall into one of two categories, but neither of these models offer a full picture to what really happens in an organization. Siobhan McHale offers a third option: organizations are complex ecosystems that require a Hive Mind or Group Intelligence (GQ) to bring about meaningful and lasting change.

Apprenez à gérer les personnalités toxiques au travail. Des experts en stratégie d'entreprise livrent leurs conseils pour apprendre à gérer les personnalités toxiques au travail, quel que soit leur profil : paranoïaque, anxieux, narcissique, hystérique, etc. S'appuyant sur des cas concerts, ils montrent comment trouver la bonne attitude et les bonnes paroles afin de désamorcer les tensions et de rétablir des relations apaisées.

Ethical intelligence may not get as much attention as other forms of "smarts", but as Bruce Weinstein reveals, it is the most practical, valuable, and even courageous form, determining success on the job, fulfillment in relationships, and sense of self-worth. After reviewing the basic ethical principles agreed upon by cultures and religious traditions around the world and throughout time, Weinstein tells listeners how to develop their ethics IQ by applying these principles in daily life.

Recounting the frustration she felt as a young Black woman beginning her career, Carice Anderson knows that many Black professionals are relying on their education and intellect alone to be successful in the workplace. In this book, she empowers young Black professionals by equipping them with advice and little-known principles of career success from her experiences and interviews with 30 successful Black leaders.

The promise of artificial intelligence is automated decision-making at scale, but that means AI also automates risk at scale. In Ethical Machines, Reid Blackman gives you all you need to understand AI ethics as a risk management challenge. He'll help you build, procure, and deploy AI in a way that's not only ethical but also safe in terms of your organization's reputation, regulatory compliance, and legal standing—and do it at scale. And don't worry—the book's purpose is to get work done, not to ponder deep and existential questions about ethics and technology.

Research indicates that emotional intelligence (EI) accounts for an astonishing 70-80 percent of management success. Technical expertise just isn't enough anymore: Project managers need strong interpersonal skills and the ability to recognize emotional cues in order to lead their teams to success. Emotional Intelligence for Project Managers introduces listeners to all facets of EI and shows how emotions can be leveraged to meet project goals.

We've all been taught that we must suppress or avoid emotions at work, but this inevitably leads to a loss in productivity, diminished creativity, and crushing job dissatisfaction. Research shows 85 percent of us avoid communicating crucial workplace problems upward, and many of us who are employed are actively looking for a different job. What's going on?

In Trustworthy AI, award-winning executive Beena Ammanath offers a practical approach for enterprise leaders to manage business risk in a world where AI is everywhere by understanding the qualities of trustworthy AI and the essential considerations for its ethical use within the organization and in the marketplace. The author draws from her extensive experience across different industries and sectors in data, analytics and AI, the latest research and case studies, and the pressing questions and concerns business leaders have about the ethics of AI.

Los arquetipos son una herramienta extraordinaria para conocer y maximizar nuestros potenciales como individuos, lograr efectividad en nuestras interacciones cuando somos parte de un equipo y para anclar y validar los valores y las pautas culturales con las cuáles le damos una ventaja competitiva a nuestras organizaciones. Los arquetipos son amorales, es decir, no son ni buenos, ni malos, es más bien la forma en que les facilitamos la expresión en el mundo lo que les lleva a construir nuestras relaciones y a obtener mejores resultados o a lo opuesto.

In today's fast-paced and dynamic work environments, the success of organizations rests not only on the brilliance of their strategies, but also on the emotional well-being of their employees. Emotional Intelligence for the Modern Workplace is a thought-provoking and insightful guide that illuminates the significance of creating sustainable and effective organizations, where individuals feel safe, calm, and empowered to share their ideas, thoughts, and most importantly, their emotions.

If you listen to the news, robots are coming for your job. Full-time employment will soon be a thing of the past as organizations opt more to hire employees on a contract basis. With technological advances across email, video, project management, and instant messaging platforms, being tied to a desk working full time for one company is becoming obsolete. So, where does that leave you? The Human Cloud may be the most important book you hear to prepare for how work is done in the future.

Companies from around the world are doing their best to achieve greater levels of diversity in senior leadership positions. However, their efforts are frequently unsuccessful, meeting widespread cultural resistance and pushback. Only a few firms create lasting change in the makeup of their boards and executive leadership. So, what sets these successful firms apart from their less successful counterparts? Diversity Intelligence provides listeners with a road map to achieving impactful change in the areas of diversity and inclusion.

Institutions remain essential to human flourishing. They are the means by which communities thrive, individual vocations are fulfilled, and society is changed for the good. As a result, we all need to learn how to work effectively within institutions. That is just what Gordon Smith provides. He unpacks the core of institutional intelligence - the wisdom of working effectively within an organization. At the same time, he explains how team leaders, directors, executives, board members, key stakeholders, and employees can avoid what is often their greatest source of stress on the job,

In this groundbreaking comprehensive analysis, based on more than 25 five years of in-depth surveys involving 100,000 men and women across dozens of Fortune 500 companies, Barbara Annis and Keith Merron provide a deeper understanding of the multiplicity of forces that have combined to create and perpetuate gender inequality. Gender Intelligence exposes common false assumptions that prevent men and women from successfully performing together at work.

Les générations existent en ce qu’elles partagent une communauté de destins et de références. Et la rencontre entre les générations dans les entreprises s’apparente parfois à un choc contre-productif. Il y a donc un enjeu de la collaboration entre les générations et d’intégration des jeunes dans les entreprises. Avec Bernard Petre, baby boomer de bonne facture, découvrons le point de vue des différentes générations et les facteurs-clés de succès d’une coopération efficace entre les générations.

Businesses are increasingly leaving behind traditional meetings in favor of virtual ones, transitioning from surveys and studies to analytics and algorithms. But here is a startling and often unacknowledged truth: the promise of digital transformation can only be realized when we find a way to balance it with the promise of people. In the end, it’s people and dreams that matter, and companies must never forget the soul that drives them. Restoring the Soul of Business provides practical tools and techniques that every organization can and should implement.