• #135 Change Series | Part 3: Kylie Butler on The Game Changers Behind Lasting Change
    Dec 12 2024

    Change is hard. It’s messy, uncomfortable, and downright complicated. But what if you could turn all that chaos into clarity? In this final part of our Change Series, Kylie Butler is back with something truly special: the Game Changers Program.

    This isn’t just another take on change management. Kylie reveals a fresh, human-centered approach that digs deep into why people resist change, how to truly engage your team (even the quiet ones), and why disengagement might actually be your biggest untapped resource.


    💡 What You’ll Learn (and Love):

    • How to flip resistance into your team’s biggest strength.
    • The simple yet powerful mental model framework that brings clarity to even the messiest changes.
    • Why psychological safety is the secret sauce to real, lasting engagement.
    • How to spot the quiet disengagement that could be holding your team back—and turn it around.
    • Real, practical tips to lead with confidence and empathy, even in chaos.


    Hit play now and let Kylie inspire you to take a fresh, human approach to change.


    And if you love what you hear, share this episode with your team, friends, and network.


    TIMESTAMPS:

    00:00 - Introduction to the Change Series and Part 3 with Kylie Butler

    01:36 - Shifting from the ‘What’ to the ‘How’ of Change

    03:28 - The Magic of Game Changers

    08:13 - Why Change is Difficult for Organizations

    17:38 - The Mental Models Behind Change Resistance

    29:50 - Visualizing Engagement with the Game Changers Mat

    41:10 - Transforming Resistance into Opportunity

    46:20 - Leveraging Game Changers to Empower Teams

    52:18 - Applying Game Changers to Stakeholder Management

    56:02 - Final Thoughts and How to Get Started with Game Changers



    Where to find KYLIE BUTLER

    • Linkedin
    • WEBSITE


    Join the conversation on Synergy IQ on LinkedIn, Facebook, and Instagram (@synergyiq).

    Access SynergyIQ Website to get to know more about us.




    #Leadership #ChangeManagement #SystemsThinking #Neuroscience #Transformation #OrganisationalChange #MentalModels #ChangeLeadership #BusinessStrategy #CreatingSynergyPodcast #KylieButler #ChangeSeries

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    1 hr and 3 mins
  • #134 Linda Feldt, CEO of ACH Group on Embracing Change and Driving Innovation in Aged Care
    Nov 28 2024

    We’re excited to release #134 of the Creating Synergy Podcast, featuring Linda Feldt, CEO of ACH Group!

    In this episode, Linda takes us on a journey through her remarkable career — from her regional roots in Mount Gambier to leading innovation in the aged care industry.

    🔑 Key takeaways from this episode include:
    ✔️ The transformative potential of the Greenhouse home model for aged care.
    ✔️ How digital innovation is reshaping workforce efficiency and customer care.
    ✔️ The value of community connection in leadership.
    ✔️ Navigating challenges like change management and tackling ageism.
    ✔️ Practical advice for emerging leaders on embracing innovation and creating space for fresh ideas.

    💡 Whether you're a leader, innovator, or simply looking for inspiration, this episode is packed with valuable insights on leading with purpose, empowering teams, and driving meaningful change.

    Tune in now on your favourite podcast platform

    Don't forget to like, share, and let us know your thoughts in the comments!


    TIMESTAMP:

    00:00 - Introduction to Linda Feldt, CEO of ACH Group

    04:47 - The Values That Shaped Linda’s Leadership

    12:12 - The Challenge of Mergers: Culture Is Key

    18:58 - Transitioning from Corporate to Purpose-Driven Leadership

    21:16 - Why Leadership Is About Letting Go

    26:16 - The Balcony View: Seeing the Bigger Picture

    32:01 - Parenting and Leadership: What Becoming a Mother Taught Me

    41:24 - Shifting Leadership Styles at ACH Group

    53:57 - ACH Group’s Small-Home Model: Revolutionizing Aged Care

    1:09:12 - The Future of Aged Care: Innovation and Technology



    Where to find LINDA FELDT

    • Linkedin
    • WEBSITE


    Join the conversation on Synergy IQ on LinkedIn, Facebook, and Instagram (@synergyiq).

    Access SynergyIQ Website to get to know more about us.

    #CreatingSynergyPodcast #Leadership #Innovation #AgedCare #ACHGroup #ChangeManagement #DigitalTransformation #CommunityConnection

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    1 hr and 41 mins
  • #133 Change Series | Part 2: Kylie Butler on Systems Thinking for Change – The Change Formula You’ve Never Tried (But Need To)
    Nov 14 2024

    🚀 Just Dropped!


    In Part 2 of our Change Series, Kylie Butler shares a fresh approach that’s changing how leaders tackle complexity in their organisations – and it’s a formula you might not have tried yet!


    Here’s a sneak peek of what we cover:

    ▶️ Why Systems Thinking Works: Forget the usual “change” tactics. Discover what actually makes change stick.

    ▶️ The BCIP Framework: Simple, effective, and built for real results. Boundaries, Context, Interactions, Perspectives – Kylie breaks down how this approach transforms the change process.

    ▶️ Real Stories, Real Impact: Hear how this formula has helped organisations turn complexity into clarity and get lasting results.

    If you missed Part 1, catch up on our website! 🌐 This is the kind of series every change leader (or anyone dealing with change) should tune into.

    👉 Listen now on your favorite platform and share this episode with anyone who’s ready for a fresh approach to change!

    Don’t forget to share this episode and spread the insight!



    TIMESTAMPS:

    06:00 - Our Framework and Tools

    09:50 - Client Testimonial on Effectiveness

    10:00 - Change Process Misconceptions

    15:00 - Importance of Sense-Making in Change

    39:38 - Systems Thinking as a Way of Thinking

    41:00 - Better Decisions with Systems Thinking

    45:20 - BCIP Framework Introduction

    1:00:00 - The “Beekeeper” Metaphor

    1:19:20 - Feedback on the Framework’s Impact

    1:22:00 - Embracing Complexity for Effective Change



    Where to find KYLIE BUTLER

    • Linkedin
    • WEBSITE


    Join the conversation on Synergy IQ on LinkedIn, Facebook, and Instagram (@synergyiq).

    Access SynergyIQ Website to get to know more about us.




    #Leadership #ChangeManagement #SystemsThinking #Neuroscience #Transformation #OrganisationalChange #MentalModels #ChangeLeadership #BusinessStrategy #CreatingSynergyPodcast #KylieButler #ChangeSeries

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    1 hr and 19 mins
  • #132 Change Series | Part 1: Kylie Butler on Mastering Sensemaking for Change – How Leaders Navigate Complex Change
    Oct 23 2024

    𝐍𝐄𝐖 𝐏𝐎𝐃𝐂𝐀𝐒𝐓 𝐄𝐏𝐈𝐒𝐎𝐃𝐄 𝐎𝐔𝐓 𝐍𝐎𝐖!

    🎙️ 𝐏𝐚𝐫𝐭 𝟏 𝐨𝐟 𝐨𝐮𝐫 𝐂𝐡𝐚𝐧𝐠𝐞 𝐒𝐞𝐫𝐢𝐞𝐬 𝐢𝐬 𝐡𝐞𝐫𝐞—and we’re kicking it off with a game-changing conversation! 💡

    Ever wondered why some changes feel overwhelming while others inspire action? It’s not just about resistance – it’s about whether the change makes sense to us.

    🧠 𝐂𝐮𝐫𝐢𝐨𝐮𝐬 𝐚𝐛𝐨𝐮𝐭 𝐰𝐡𝐚𝐭 𝐫𝐞𝐚𝐥𝐥𝐲 𝐡𝐚𝐩𝐩𝐞𝐧𝐬 𝐢𝐧 𝐨𝐮𝐫 𝐛𝐫𝐚𝐢𝐧𝐬 𝐝𝐮𝐫𝐢𝐧𝐠 𝐜𝐡𝐚𝐧𝐠𝐞?
    𝐇𝐢𝐧𝐭: It's a bit of a rollercoaster, and the key to navigating it lies in something much deeper than communication or training...

    In this episode, we sit down with Kylie Butler, SynergyIQ’s General Manager and Change Expert, who’s here to reveal the neuroscience behind change challenges and how Sensemaking approach can revolutionise the way you and your team experience change.

    𝐖𝐡𝐚𝐭 𝐲𝐨𝐮’𝐥𝐥 𝐥𝐞𝐚𝐫𝐧 𝐢𝐧 𝐭𝐡𝐢𝐬 𝐞𝐩𝐢𝐬𝐨𝐝𝐞:

    ▶︎ Busting the myth of “change resistance”
    ▶︎ Sensemaking for Change
    ▶︎ Systems Thinking 101
    ▶︎ Mental Models
    ▶︎ The Messy Middle
    ▶︎ The Neuroscience of Change

    🔊 This episode is a must-listen for leaders, managers, and change-makers who want to better understand the human side of change and drive lasting transformations in their organisations.

    🎧 𝐓𝐮𝐧𝐞 𝐢𝐧 𝐍𝐎𝐖 for Part 1 of our Change Series and get ready to challenge the way you think about change!

    📲 Available on Spotify, Apple Podcasts, Google Podcasts, and all major platforms.

    👇 Click the link to listen and share with your network—let’s spread the word on how to make change work!

    https://blog.synergyiq.com.au/creating-synergy-podcast/episode-132



    TIMESTAMPS:

    00:00 - Introduction

    03:33 - Systems Thinking and Sense-Making

    07:09 - Addressing Complexity in Change

    08:37 - Keeping Engagement High During Change

    11:54 - The Difference Between Personal and Organizational Change

    12:42 - The Role of Leadership in Navigating Change

    16:09 - The Messy Middle of Change

    19:35 - Overcoming Past Negative Change Experiences

    23:09 - Busting the Myth of Resistance to Change

    29:55 - Making Sense of Change for Sustainable Transformation

    47:16 - The Neuroscience Behind Change




    Where to find KYLIE BUTLER

    • Linkedin
    • WEBSITE


    Join the conversation on Synergy IQ on LinkedIn, Facebook, and Instagram (@synergyiq).

    Access SynergyIQ Website to get to know more about us.




    #Leadership #ChangeManagement #SystemsThinking #Neuroscience #Transformation #OrganizationalChange #MentalModels #ChangeLeadership #BusinessStrategy #CreatingSynergyPodcast #KylieButler #ChangeSeries


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    1 hr and 49 mins
  • #131 Al Jawhari, Co-Founder and Group Chief Executive Officer at Starke-AMG on Unstoppable Leadership: Lessons in Innovation and Resilience
    Sep 25 2024

    Ready to hear a story of true resilience, leadership, and unstoppable drive?

    In this week’s Creating Synergy Podcast, we sit down with the extraordinary Al Jawhari, Co-Founder and CEO of Starke-AMG. Al’s story is nothing short of inspiring—he’s faced it all, from fleeing a civil war to building global businesses that break barriers.

    In this episode, you’ll hear Al’s firsthand insights on:

    • How escaping a war zone shaped his relentless mindset
    • Leadership lessons from military training that help him lead unstoppable teams
    • Turning failures into opportunities and building multiple successful ventures
    • What it takes to push through fear and thrive under pressure

    This episode is packed with lessons on leadership, resilience, and innovation that you won’t hear anywhere else!

    🎧 👉 Tune in now or catch us on your favorite podcast platform!

    Trust us—this is one conversation you don’t want to miss. If you’ve ever doubted what you’re capable of, Al’s story will remind you that you can create your own success, no matter the odds.

    And as always, we’d love to hear your thoughts! Like, share, and subscribe to stay updated on future episodes of the Creating Synergy Podcast.


    TIMESTAMPS:

    00:04:38 - Al’s background and the origin of Starke-AMG
    00:07:13 - Growing up in Liberia and lessons from Al’s father
    00:15:11 - Fleeing the civil war and its impact on Al’s mindset
    00:19:00 - Military background and leadership lessons from the Egyptian Air Force
    00:25:32 - How military precision shaped Al’s business leadership style
    00:40:33 - Building a successful team: Empowering others to greatness
    00:57:18 - The secret to creating 'unbeatable' technology
    01:00:01 - Vulnerability and personal growth as a leader
    01:23:53 - Business fundamentals: Trust, clarity, and responsibility
    01:39:24 - The power of resilience: Turning failure into success



    Where to find Al Jawhari

    • Linkedin




    Join the conversation on Synergy IQ on LinkedIn, Facebook, and Instagram (@synergyiq).

    Access SynergyIQ Website to get to know more about us.

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    2 hrs and 12 mins
  • #130 Tim Stollznow, CEO and Founder of MyVenue on the secrets to scaling a global business
    Sep 11 2024

    Ready to learn how to take your business from local to global?

    In this powerhouse episode, Tim Stollznow, CEO and founder of MyVenue, shares his insider secrets on building a scalable business, growing a winning team, and overcoming challenges to achieve international success.

    🔑 Key Highlights You Don’t Want to Miss:

    • The Secret Formula for Scaling a Business: Tim breaks down the strategies that helped him grow MyVenue into a global brand.
    • How to Build a World-Class Team: Discover how Tim finds and empowers the right people to fuel growth.
    • Turning Setbacks Into Opportunities: Hear Tim’s personal story of resilience and how he overcame obstacles to achieve success.
    • Leadership Lessons from a Global CEO: Insights on leading with purpose, making critical decisions, and staying adaptable in a fast-changing world.

    Whether you’re an entrepreneur, business leader, or simply curious about what it takes to scale a business, this episode is packed with actionable insights and inspiration.

    🎧 Tune in now to learn the proven strategies that can help you grow your business, overcome challenges, and lead with confidence.

    TIMESTAMPS:

    00:26:00 - Scaling a Business Globally
    00:28:00 - Tim’s Journey to Becoming CEO of Quest
    00:34:00 - From Bottle Shops to Stadiums: The Evolution of MyVenue
    00:37:00 - The Importance of Face-to-Face Networking
    00:45:00 - The Secret Formula for Scaling a Business
    00:45:00 - Why Process and Agility Are Key to Growth
    00:46:00 - Leadership Lessons From Tim’s Football Club Days
    00:48:00 - Empowering Your Team for Success
    00:49:00 - Building a World-Class Team
    00:53:00 - Turning Setbacks Into Opportunities

    Where to find TIM STOLLZNOW

    • Linkedin



    Books mentioned in this episode:

    • Sapiens by Yuval Noah Harari


    Join the conversation on Synergy IQ on LinkedIn, Facebook, and Instagram (@synergyiq).

    Access SynergyIQ Website to get to know more about us.

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    2 hrs
  • #129 Martin Westwell, CEO of the Department for Education on Shaping the Future of Learning and Leadership
    Aug 30 2024

    Welcome to another inspiring episode of the Creating Synergy Podcast!

    This week, we’re thrilled to have Martin Westwell, the Chief Executive of the Department for Education, join us for a deep dive into the future of education, leadership, and the powerful intersection of neuroscience and technology.

    In this episode, Martin shares his wealth of knowledge and insights on topics that are not only relevant but crucial for anyone looking to make a difference in the world of education, business, or leadership. Whether you’re an educator, a leader, or someone passionate about personal growth, this episode offers something valuable for everyone.

    Key Highlights

    • The role of education in shaping society and individual lives.
    • How neuroscience and technology are influencing modern learning practices.
    • The evolving nature of leadership in a rapidly changing world.The importance of human connections and relationships in business and education.
    • Practical strategies for leaders and educators to make a meaningful impact.

    Don’t miss out on this thought-provoking conversation with one of the leading minds in education today. Click below to listen to the full episode and discover how you can apply these insights to your own journey.

    And as always, we’d love to hear your thoughts! Like, share, and subscribe to stay updated on future episodes of the Creating Synergy Podcast.

    TIMESTAMPS:

    00:03:14 - The Power of Education to Change Lives
    00:04:18 - Changing the World One Kid at a Time
    00:08:07 - The Importance of Hard Work and Dedication
    00:15:08 - Innovations in Antibiotics and Their Impact
    00:17:45 - The Science of Learning and Cognitive Development
    00:21:16 - The Influence of Technology on Learning and Behavior
    00:35:10 - The Role of Leadership in Modern Organizations
    00:40:12 - The Human Element in Leadership and Business
    00:45:54 - The Challenges of Remote Work and Maintaining Relationships
    00:53:36 - The Need for Adaptability in Leadership During Times of Change


    Where to find Martin Westwell

    • Linkedin



    Books mentioned in this episode:

    • Thinking, Fast and Slow By: Daniel Kahneman


    Join the conversation on Synergy IQ on LinkedIn, Facebook, and Instagram (@synergyiq).

    Access SynergyIQ Website to get to know more about us.

    Say hello to our host Daniel Franco on LinkedIn.


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    2 hrs
  • #128 Dean Rosenfield, CEO of Nova Systems on Strategic Leadership and the Future of Defense
    Aug 15 2024

    What does it take to lead in a world that’s constantly evolving?

    In this new episode, we dive deep into the mind of Dean Rosenfield, CEO of Nova Systems, a leader who’s not just keeping up with change—he’s driving it. Whether you’re a leader in business, a curious thinker, or someone passionate about Australia’s future, this conversation is one you can’t afford to miss.

    Why Listen?

    • Leadership with Purpose: Dean shares his approach to leadership that goes beyond the usual playbook. He emphasizes the power of clear communication and the importance of bringing your team along on the journey. If you’re looking for actionable insights on how to lead with impact, this segment will resonate with you.
    • Innovation as a Necessity: In a world where staying ahead is the only option, Dean discusses how Nova Systems is pioneering innovation in defence. His perspective will challenge how you think about change and why it’s crucial to not just keep up, but to stay ahead.
    • Australia’s Sovereignty and Strategic Vision: Dean’s vision for an Australian-owned defence industry is not just bold—it’s essential. He delves into why sovereignty matters and how Nova Systems is positioning itself as a leader in this space. This part of the conversation will leave you thinking about the future of our nation in a whole new light.

    You’ll walk away with powerful insights on leadership, innovation, and the future of defence. It’s a conversation that’s as thought-provoking as it is inspiring.

    So, are you ready to rethink what it means to lead and innovate in today’s world? Hit play and join us for this compelling discussion.



    TIMESTAMPS:

    00:00 - Introduction to Dean Rosenfield and Nova Systems
    01:15 - Dean’s Journey: From Military to CEO of Nova Systems
    05:46 - The Importance of Communication in Leadership
    14:06 - Adapting to New Cultures and Environments
    22:17 - Strategic Decision-Making in High-Stakes Situations
    27:21 - Balancing Logic and Gut Instinct in Leadership
    33:03 - The Role of Trust and Expertise in Special Forces
    46:18 - Innovation and Risk in the Defence Industry
    57:08 - The Vision for Australian Sovereignty in Defence
    59:22 - Leading Through Change: Strategies and Challenges



    Where to find Dean Rosenfield

    • X (Twitter)



    Join the conversation on Synergy IQ on LinkedIn, Facebook, and Instagram (@synergyiq).

    Access SynergyIQ Website to get to know more about us.

    Say hello to our host Daniel Franco on LinkedIn.


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    1 hr and 41 mins