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In this follow-up episode of GrowthLoop, hosts Corey and Tish welcome back Sandor Kovacs of Run Rhino to delve deeper into the critical role of accountability in leadership. Drawing from nearly three decades of business experience, Sandor explores the concept of being "cause in the matter," emphasizing the power of owning outcomes, whether in professional projects or personal growth.

Key topics include:

• Defining accountability as the sole responsibility for outcomes, irrespective of external circumstances.
• How adopting accountability transforms team dynamics and fosters mutual respect and trust.
• Practical advice for leaders to instill a culture of accountability within their organizations, including the importance of setting unwavering standards and avoiding the pitfalls of excuses.
• The relationship between accountability, integrity, and effective leadership, with examples from Sandor's coaching experiences.
• Simple, actionable frameworks for holding yourself and others accountable, such as focusing on facts over excuses and asking pivotal questions like, "What could you do differently?"

This episode offers relatable anecdotes, actionable strategies, and a profound perspective on what it takes to lead with integrity and accountability. Whether you're managing a team, mentoring an employee, or working on personal development, Sandor’s insights will inspire you to rethink your approach to accountability.

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In this episode of Growth Loop, hosts Corey and Tish welcome back Sandor Kovacs, the founder of Run Rhino, to dive deeper into the topics of leadership, accountability, and integrity. Sandor shares insights from his 28 years of business experience, including a personal transformation where he realized he was not fully stepping into his potential as a leader. He discusses the importance of staying true to one’s values and commitments, revealing how his renewed focus on integrity led to the creation of his new venture, DorWay.

The conversation covers key lessons about maintaining accountability, handling failure, and the challenging journey of embracing success, all framed within Sandor’s experiences of navigating leadership. Listeners will hear practical strategies for holding themselves and others accountable, including creating clear agreements and fostering growth through tough conversations. Sandor’s reflections on integrity as the foundation of empowerment and fulfillment provide a compelling takeaway for leaders looking to operate at their peak potential. Whether you're leading a business or striving for personal growth, this episode offers actionable wisdom on how to stay aligned with your goals and lead with purpose.

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In this episode of Growth Loop, hosts Tish and Corey dive into the crucial second part of their discussion on the customer lifecycle, with a special focus on managing feature requests and fostering long-term customer advocacy. Tish shares her insights on why companies must carefully assess customer feature requests through the lens of strategic alignment, urgency, and feasibility. They explore how saying “no” to a customer can be just as important as saying “yes” in maintaining focus on corporate goals and customer satisfaction.

Key takeaways include the importance of continuous listening—not just to customers but also to internal teams—and how a thoughtful, iterative approach to product development can foster loyalty and create long-term advocates. Tish and Corey emphasize how a "continuous growth loop" empowers businesses to manage customer expectations, adapt their strategies based on feedback, and ultimately drive sustainable growth.

If you're seeking actionable strategies to improve customer satisfaction, loyalty, and profitability, this episode is packed with expert advice to help you build lasting customer relationships and fuel your business's growth.