Bob Bordone discusses the importance of building conflict resilience and how it can help you navigate the tough conversations.

— YOU’LL LEARN —

1) How conflict resilience brings people together

2) The key to raising your conflict tolerance

3) How to face any conflict head-on in three easy steps

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— ABOUT BOB —

Robert Bordone is a Senior Fellow at Harvard Law School, founder and former director of the Harvard Negotiation and Mediation Clinical Program, former Thaddeus R. Beal Clinical Professor of Law at Harvard Law School, and founder of The Cambridge Negotiation Institute. He is co-author of Designing Systems and Processes for Managing Disputes, and co-editor of The Handbook of Dispute Resolution.

• Book: Conflict Resilience: Negotiating Disagreement Without Giving Up or Giving In

• Book site: ConflictResilienceBook.com

• Website: BobBordone.com

— RESOURCES MENTIONED IN THE SHOW —

• Book: The Age of Innocence by Edith Wharton

• Book: The Count of Monte Cristo (Penguin Classics) by Alexandre Dumas

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Keith Ferrazzi shares the simple but powerful shifts all teams can make to elevate performance.

— YOU’LL LEARN —

1) What’s holding most teams back

2) How to improve collaboration with fewer meetings

3) The practices that turn team members into co-leaders

Subscribe or visit AwesomeAtYourJob.com/ep1034 for clickable versions of the links below.

— ABOUT KEITH —

Keith Ferrazzi is an entrepreneur and global thought leader in high-performing teams and Chairman of Ferrazzi Greenlight and its Research Institute. He is the author of the #1 New York Times bestseller Who’s Got Your Back and bestsellers like Never Eat Alone, Leading Without Authority, and Competing in the New World of Work. He is a frequent contributor to Harvard Business Review, the Wall Street Journal, Fast Company, Forbes, Inc, Fortune, and other many other publications.

• Book: Never Eat Alone: And Other Secrets to Success, One Relationship at a Time

• Book: Never Lead Alone: 10 Shifts from Leadership to Teamship

• Article: “Culture change isn’t about flowery rhetoric—it can be turned into a simple assignment”

• LinkedIn: Keith Ferrazzi

• Website: KeithFerrazzi.com

— RESOURCES MENTIONED IN THE SHOW —

• Book: The Great Gatsby by F. Scott Fitzgerald

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Susan Callender reveals the critical mindset shifts that lead to greater charisma and confidence.

— YOU’LL LEARN —

1) Six steps for overcoming shyness

2) How to quickly curb nervousness and anxiety

3) The small shifts that improve your professional presence

Subscribe or visit AwesomeAtYourJob.com/ep1033 for clickable versions of the links below.

— ABOUT SUSAN —

Susan Callender is a success coach and founder of Social Confidence Pro, where she runs The School of Social Mastery. She helps sharp, high-achieving yet socially reluctant professionals polish their people skills and step into the spotlight. Through her school and coaching, she helps chronic overthinkers create a bigger impact and add more value to the careers they love. Susan shares her expertise as host of the Social Skills Mastery podcast, transforming clients from Boston to Bangkok and beyond.

• Website: SocialConfidencePro.com/breakthrough

— RESOURCES MENTIONED IN THE SHOW —

• Book: The Power of Your Subconscious Mind by Joseph Murphy

— THANK YOU SPONSORS! —

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