⛳ What separates an average golf club from an elite, five-star experience?

Today’s episode of The AceCall.ai Podcast breaks down exactly what the best clubs do differently to create an unparalleled membership experience that keeps members engaged, loyal, and actively referring new guests.

Join Brad, a seasoned golf pro, and Clay, an AI tech expert, as they dive into the key strategies top-tier clubs use to elevate their service and create a club atmosphere that members never want to leave.

🔹 In This Episode, You’ll Learn:

✔️ Why first impressions matter – The importance of a well-structured onboarding process that makes new members feel like VIPs from day one.

✔️ How to master white-glove service – What it takes to anticipate member needs, deliver proactive hospitality, and create an experience members rave about.

✔️ The power of exclusivity – How the best clubs offer meaningful perks, luxury facilities, and continuous upgrades to keep members invested.

✔️ Why a sense of community is critical – How top-tier clubs build a culture that fosters deep connections, networking, and long-term retention.

✔️ How to implement all of this in your club – Actionable strategies you can start using today to create a truly five-star member experience.

🚀 PLUS: Want to experience next-level member engagement at your club?

Call 1 (866) 838-8581 now to test-drive our AI Voice Receptionist and see how it can enhance customer service, automate bookings, and improve efficiency.

Book a follow-up with us today to learn how AceCall.ai can help you elevate your club’s operations.

The secret to securing a lifelong member for your golf club isn’t just in the amenities or the course—it’s in the experience you create from day one.

A world-class onboarding process sets the tone for engagement, retention, and a lasting emotional connection to your club.

In this episode of The AceCall.ai Podcast, we break down exactly how to create a VIP onboarding experience that turns new members into raving fans.

From the moment they inquire about joining to their first tee time, every touchpoint matters.

We’ll explore:

✅ The psychology of a great first impression and why it’s make-or-break
✅ How to design a white-glove onboarding journey that feels effortless yet exclusive
✅ Personalization strategies that make every member feel like a VIP
✅ Common onboarding mistakes that push new members away (and how to avoid them)
✅ 100 creative ways to wow your new members from day one

First impressions matter more than ever.

If you want to maximize retention and create an onboarding experience that builds lifelong loyalty, this episode is for you.

💬 Want our full list of 100 VIP onboarding ideas?

Just call +1 (866) 838-8581 today and ask our AI agent for it, and we’ll send it your way!

🔔 Subscribe & follow The AceCall.ai Podcast for more insights on elevating your club’s membership experience.

Welcome to another episode of The AceCall.ai Podcast, where we help golf club managers win with AI!

In today’s episode, hosts Clayton Elliott and Brad Milligan dive deep into the art of turning your club’s members into passionate brand ambassadors through a strong membership referral culture.

Building a membership base through referrals isn't just an effective way to grow—it’s the best way to attract high-quality members who already share your club's values. But many clubs rely on passive word-of-mouth, hoping referrals will happen by chance.

In this episode, we explore how to make referrals a consistent and intentional part of your membership growth strategy.

What You’ll Learn in This Episode:

🏌️‍♂️ Why referrals are the best source of new members: Understand how referrals can bring in engaged, long-term members who are more likely to contribute positively to your club’s culture.

🎯 Turning members into brand ambassadors: Discover practical ways to encourage your members to actively promote your club, from casual conversations to special “Bring a Friend” events.

💡 Incentives that actually work: Learn why cash incentives often fail and how to create compelling experiential rewards that motivate your members to refer their friends.

🔥 The power of exclusivity: Find out how making referrals feel like an invitation-only privilege can drive higher-quality leads and create a sense of prestige around your membership.

👏 Celebrating member referrals: Understand how public recognition and appreciation can create a ripple effect, encouraging even more members to get involved in the referral process.

📋 Implementation made easy: Get a step-by-step guide to launching a “Members Bring Members” campaign that makes referrals a natural, ongoing part of your club’s culture.

Whether you’re starting from scratch or looking to enhance an existing referral program, this episode will provide you with actionable insights to transform your membership referral process into a powerful growth engine for your golf club.

Connect With Us

If you want to see how AI can streamline your club operations and transform the member experience, try our AI Voice Receptionist for yourself! Call 1-866-838-8581 to experience it in action or book a demo today to learn more about how we can help your club win with AI.

Don’t forget to subscribe to the AceCall.ai Podcast so you never miss an episode, and if you enjoyed today’s conversation, please leave us a rating and review. Your feedback helps us continue to deliver value to golf club managers like you.

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