Épisodes

  • 56. Partner Agent Mini-Series Roundup.
    Feb 20 2025

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    In this episode of The Complete Agent Podcast, James Kendall and David Warburton dive into key aspects of the real estate market, covering everything from personal updates to market trends, price reductions, and the commercial decisions shaping today’s industry.

    The conversation explores:

    🔹 The importance of price reductions and managing client expectations in a shifting market.

    🔹 Lessons from recent podcast guests on experience, team dynamics, and branding.

    🔹 The challenges and opportunities of the partner agency model and what it takes to succeed.

    🔹 How lead generation and differentiation can help agents stand out in a competitive landscape.

    🔹 The critical role of consistency, growth, and a strong support network in long-term success.


    With practical insights and strategic advice, this episode is a must-listen for estate agents looking to navigate the evolving market with confidence.


    🎧 Tune in now to The Complete Agent Podcast!


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    1 h et 8 min
  • 55. Partner Agent Mini-Series - Avocado Property with Ian Macbeth
    Feb 13 2025

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    In this episode of The Complete Agent Podcast, Ian Storey and James Kendall catch up on their weeks, discussing the importance of stepping back and taking breaks before diving into a deep conversation with Ian Macbeth of Avocado Property.

    The discussion explores the challenges facing the estate agency industry today, particularly around communication, recruitment, and the evolving role of brand protection in a competitive market. Ian Macbeth shares the unique approach that Avocado takes—moving away from traditional sales and instead focusing on marketing and consultancy as the core of their model.

    The conversation covers:

    🔹 How Avocado differentiates itself in the industry through a marketing-led approach.

    🔹 The importance of recruiting the right agents and maintaining high standards.

    🔹 Strategies to support and retain self-employed agents for long-term success.

    🔹 Sustainable business models and exit strategies designed to attract venture capital interest.

    🔹 The role of lead generation, marketing discipline, and team culture in building a resilient estate agency.

    Whether you’re an estate agent looking to refine your approach or a business owner considering new recruitment strategies, this episode is packed with insights you won’t want to miss.


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    54 min
  • 54. Partner Agent Mini-Series - Premium Partner Agency with David Lindley of By Design.
    Feb 6 2025

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    In this episode of The Complete Agent Podcast, host David Warburton is joined by Ian Storey and James Kendall to discuss the evolving estate agency industry, from sales performance to the impact of partner agency models and the role of education in real estate.

    Special guest David Lindley, head of By Design, shares insights from running a network of premium estate agents, shedding light on shifting market dynamics, the rise of self-employed agents, and the market share of top brands. The conversation explores the challenges and opportunities of self-employment, the power of personal branding, and strategies for thriving in the premium sector.

    The discussion emphasises the importance of consistency in marketing, collaboration, and adapting to market demands—key factors for agents looking to elevate their business and achieve long-term success.

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    1 h et 9 min
  • 53. Partner Agent Mini-Series with Alex Pelosi-Buchanan of eXp UK
    Jan 31 2025

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    In this episode of The Complete Agent Podcast, hosts James Kendall, David Warburton, and Ian Storey reflect on their latest successes in the estate agency world, sharing insights on sales, listings, and client relationships. They are joined by special guest Alex Pelosi-Buchanan, a self-employed agent with eXp, who offers a candid look at his journey in the industry.


    Alex discusses the challenges and rewards of self-employment, the importance of choosing the right brokerage, and the power of building a personal brand. He shares his experience navigating financial risks, leveraging virtual assistants, and adapting to the evolving landscape of real estate marketing. The conversation also explores the autonomy and flexibility of self-employment, the impact of a strong personal brand, and the emotional highs and lows that come with working independently.


    A must-listen for agents considering self-employment or looking to refine their approach in today’s market.

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    1 h et 12 min
  • 52. Partner Agent Mini-Series - Partner Agent Perspective w. Special Guest Richard Bray
    Jan 23 2025

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    Email us succeed@thecompleteagent.co.uk

    In this episode of The Complete Agent podcast, James Kendall is joined by co-hosts David Warburton and Ian Storey, along with special guest Richard Bray, to discuss the world of partner agency in the UK property market. Richard shares his journey from a career in banking to becoming a successful partner agent, providing an honest account of the hard work and dedication required to excel in estate agency.

    The conversation highlights the importance of building strong client relationships, having a deep understanding of the local property market, and the realities of working as a self-employed agent. Richard also shares insights into the value of community engagement, consistent effort, and utilising effective marketing strategies – particularly the power of video – to gain an edge in a competitive industry.

    Throughout the episode, Richard reflects on the challenges and rewards of his career, offering practical advice for aspiring agents. He also emphasises the importance of team support, brand consistency, and maintaining the highest standards to succeed in the UK estate agency sector. An essential listen for anyone looking to elevate their career in property.

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    1 h et 1 min
  • 51. Partner Agent Mini-Series with Partner Agent UK Pioneer Perry Power
    Jan 15 2025

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    Email us succeed@thecompleteagent.co.uk

    In this episode of The Complete Agent Podcast, host David Warburton teams up with Ian Storey, James Kendall, and special guest Perry Power to dive deep into the truths and challenges of the property industry. This is not your average industry chat – it's a candid, thought-provoking exploration of what it really takes to thrive as an estate agent today.

    Perry shares his compelling journey, from the struggles of self-employment to building a successful business, offering a behind-the-scenes look at the reality of managing agents and finding the right talent. They tackle the myths surrounding estate agency life, uncovering what success truly looks like and why mindset is everything.

    The discussion ventures into the evolving partner agency model, the art of balancing brand integrity with growth, and how to create a client-first approach in a world of quick wins. Perry, David, Ian, and James also unpack the often-overlooked shift from managing teams to leading them – a game-changer for anyone aiming to build a lasting legacy.

    If you're looking for fresh perspectives, real-world insights, and actionable strategies, this episode is a must-listen for anyone in or aspiring to be in the property world. Don't miss it!


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    58 min
  • 50. 2025 - The First One.
    Jan 10 2025

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    Email us succeed@thecompleteagent.co.uk

    In this episode of the Complete Agent podcast, the hosts reflect on their holiday experiences and discuss their strategies and goals for the new year. They emphasise the importance of lead generation, data-driven valuations, and building strong relationships with clients. The conversation also touches on brand strategy, social media growth, and the dynamics of their teams as they prepare for a successful year ahead. The episode concludes with an invitation to their upcoming mastermind sessions, aimed at helping agents break into the mid to high-end market.

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    51 min
  • 49. Estate Agency in December: Wins, Challenges, and Lessons Learned
    Dec 13 2024

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    Email us succeed@thecompleteagent.co.uk


    In this episode of The Complete Agent Podcast, hosts David Warburton, Ian Storey, and James Kendall share their weekly updates, reflecting on the successes and challenges they’ve faced in December. They discuss the critical role of contractual clauses in protecting agents and offer practical advice on navigating common industry hurdles.

    The conversation takes an engaging turn as they share their favourite podcasts and top recommendations, showcasing the value of learning from successful individuals across various fields. They also explore the intersection of sports and business, emphasising how lessons from the pitch can translate to professional success.

    From the importance of fitness for mental well-being to tips on holiday planning and market trends for the year ahead, this episode blends personal anecdotes with actionable insights. The hosts highlight the significance of community engagement, maintaining a healthy work-life balance, and staying ahead in the ever-changing real estate landscape.



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    1 h et 1 min