So you got a bad review... now what?

Confronting a bad review can be daunting. Did you honestly assess the situation? Are you responding out of emotion, or are you considering the persistent quality of your overall feedback? In this episode, I dive into strategies for addressing unfavorable feedback effectively while maintaining professionalism and emotional health.

Listen to this new 13-minute episode for insights on handling bad reviews, maintaining a positive brand image, and the importance of constructive responses.

Episode Summary:

In this episode of the Wedding Business Solutions podcast, I tackled the challenging scenario of receiving a bad review. I shared my approach to navigating this situation by first assessing how much of the review is true. It's important to stay composed and avoid getting into a defensive back-and-forth. Instead, I recommend responding in a way that directs attention to the positive reviews we've received, while also acknowledging the guest's experience. By building a strong foundation of good reviews and personally responding to them, we can better manage the impact of negative feedback. I also emphasized the importance of learning from multiple negative reviews, as they can offer valuable insights for improving our services.

If you have any questions about anything in this, or any of my podcasts, or have a suggestion for a topic or guest, please reach out directly to me at Alan@WeddingBusinessSolutions.com or visit my website Podcast.AlanBerg.com

Please be sure to subscribe to this podcast and leave a review (thanks, it really does make a difference). If you want to get notifications of new episodes and upcoming workshops and webinars, you can sign up at www.ConnectWithAlanBerg.com 

View the full transcript on Alan’s site: https://alanberg.com/blog/

Mon. Feb. 17th, Las Vegas, NV - Save $100 with this link: https://tinyurl.com/LVMini100

Mon. Feb. 24th, Miami, FL - https://events.humanitix.com/nawp

I'm Alan Berg. Thanks for listening. If you have any questions about this or if you'd like to suggest other topics for "The Wedding Business Solutions Podcast" please let me know. My email is Alan@WeddingBusinessSolutions.com. Look forward to seeing you on the next episode. Thanks.

Listen to this and all episodes on Apple Podcast, YouTube or your favorite app/site:

• Apple Podcast: http://bit.ly/weddingbusinesssolutions
• YouTube: www.WeddingBusinessSolutionsPodcast.tv
• Spotify: https://spoti.fi/3sGsuB8
• Stitcher: http://bit.ly/wbsstitcher
• Google Podcast: http://bit.ly/wbsgoogle
• iHeart Radio: https://ihr.fm/31C9Mic
• Pandora: http://bit.ly/wbspandora

©2025 Wedding Business Solutions LLC & AlanBerg.com

Janice Litvin - Learn How to Banish Burnout!

Do you ever feel overwhelmed by the persistent demands of work, even if you love what you do? Are there moments when stress feels unmanageable, hinting that burnout might be just around the corner? In this episode, we dive into how to recognize early signs of burnout, reframe your stress reactions, and implement practical strategies to maintain your passion without the risk of burning out. Join us as Janice Litvin shares insights from her Banish Burnout Toolkit and discusses how to thrive in your wedding business.

Listen to this new episode for tips on recognizing burnout signs and mastering the art of setting healthy boundaries for a more balanced work-life harmony.

About Janice:
Janice Litvin is an award-winning workplace wellness speaker and author. She is on a mission to help leaders and teams banish burnout in their organizations so they can retain top talent. She does this through keynotes, workshops and coaching groups. Her program, Banish Burnout: Move from Stress to Success teaches individuals how to change their reactions to stress from the inside out. Banish Organizational Burnout to Cultivate Thriving Teams helps leaders and managers prevent burnout from the top down, to boost productivity.

Giveaway for WBS listeners: to get the free Banish Burnout Toolkit here is the link: https://www.janicelitvin.com/resources

Contact Janice:
www.JaniceLitvin.com/Speaking

https://www.Linkedin.com/in/JaniceLitvin

https://www.Facebook.com/WorkplaceWellnessSpeaker

https://www.Instagram.com/JaniceLitvin

https://www.X.com/JLitvin

If you have any questions about anything in this, or any of my podcasts, or have a suggestion for a topic or guest, please reach out directly to me at Alan@WeddingBusinessSolutions.com or visit my website Podcast.AlanBerg.com

Please be sure to subscribe to this podcast and leave a revie

Mon. Feb. 17th, Las Vegas, NV - Save $100 with this link: https://tinyurl.com/LVMini100

Mon. Feb. 24th, Miami, FL - https://events.humanitix.com/nawp

I'm Alan Berg. Thanks for listening. If you have any questions about this or if you'd like to suggest other topics for "The Wedding Business Solutions Podcast" please let me know. My email is Alan@WeddingBusinessSolutions.com. Look forward to seeing you on the next episode. Thanks.

Listen to this and all episodes on Apple Podcast, YouTube or your favorite app/site:

• Apple Podcast: http://bit.ly/weddingbusinesssolutions
• YouTube: www.WeddingBusinessSolutionsPodcast.tv
• Spotify: https://spoti.fi/3sGsuB8
• Stitcher: http://bit.ly/wbsstitcher
• Google Podcast: http://bit.ly/wbsgoogle
• iHeart Radio: https://ihr.fm/31C9Mic
• Pandora: http://bit.ly/wbspandora

©2025 Wedding Business Solutions LLC & AlanBerg.com

How do you sell a new product or service, without photos or reviews?

Are you struggling to gain traction with a new product or service due to a lack of reviews? How can you effectively communicate your value without prior customer feedback? In this episode, I discuss strategies like showcasing your work through compelling visuals, leveraging peer feedback, and communicating the unique results you bring to potential clients.

Listen to this new 5-minute episode for insights on building momentum for your new offerings, even when you’re starting from scratch.

Episode Summary:
In this episode of the Wedding Business Solutions podcast, I tackle the challenge of selling a new product or service without any reviews – that classic "chicken and egg" problem. I share some strategies to get past this hurdle, such as creating compelling visuals through styled photo shoots and leveraging peer reviews from industry collaborators. I stress focusing on the results you can provide, which are more impactful than just detailing your products or services. It’s essential to share your unique experience and story to stand out. I also suggest using platforms like Google, Facebook, and Yelp to gather early reviews and testimonials — even from guests and peers. Lastly, I emphasize using concise testimonial snippets in your marketing efforts. Whether you're starting fresh or looking to boost your current strategy, I offer practical insights to help you build momentum in your business.

If you have any questions about anything in this, or any of my podcasts, or have a suggestion for a topic or guest, please reach out directly to me at Alan@WeddingBusinessSolutions.com or visit my website Podcast.AlanBerg.com

Please be sure to subscribe to this podcast and leave a review (thanks, it really does make a difference). If you want to get notifications of new episodes and upcoming workshops and webinars, you can sign up at www.ConnectWithAlanBerg.com 

View the full transcript on Alan’s site: https://alanberg.com/blog/

Mon. Feb. 17th, Las Vegas, NV - Save $100 with this link: https://tinyurl.com/LVMini100

Mon. Feb. 24th, Miami, FL - https://events.humanitix.com/nawp

I'm Alan Berg. Thanks for listening. If you have any questions about this or if you'd like to suggest other topics for "The Wedding Business Solutions Podcast" please let me know. My email is Alan@WeddingBusinessSolutions.com. Look forward to seeing you on the next episode. Thanks.

Listen to this and all episodes on Apple Podcast, YouTube or your favorite app/site:

• Apple Podcast: http://bit.ly/weddingbusinesssolutions
• YouTube: www.WeddingBusinessSolutionsPodcast.tv
• Spotify: https://spoti.fi/3sGsuB8
• Stitcher: http://bit.ly/wbsstitcher
• Google Podcast: http://bit.ly/wbsgoogle
• iHeart Radio: https://ihr.fm/31C9Mic
• Pandora: http://bit.ly/wbspandora

©2025 Wedding Business Solutions LLC & AlanBerg.com