• When Product-Market Fit Fades: Rachel Liaw’s Journey to Reinvent Fuse Inventory

  • Jan 13 2025
  • Length: 15 mins
  • Podcast

When Product-Market Fit Fades: Rachel Liaw’s Journey to Reinvent Fuse Inventory

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  • Summary

  • In this episode of SaaS Founder Stories, David Brennan sits down with Rachel Liaw, co-founder and CEO of Fuse Inventory. Rachel shares the inspiring journey behind Fuse, an inventory optimization platform built to solve the challenges she faced firsthand as a supply chain manager and founder.

    Rachel opens up about:

    • The origin story of Fuse Inventory, from warehouse work to building a custom SaaS solution.
    • The tough decision to pivot Fuse into an ERP-focused product amidst economic and market shifts.
    • How losing product-market fit can feel—and how to regain it.
    • The importance of listening to customers who are ready to pay, not just those who love your product.


    Whether you're navigating the SaaS space or considering a product pivot, this episode is packed with insights for founders.

    Tune in to hear Rachel's advice on staying strong in the face of tough decisions and adapting to a rapidly changing market.
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