Showing results for "Robert Service" in Business & Careers
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The Nordstrom Way to Customer Experience Excellence (3rd Edition)
- Creating a Values-Driven Service Culture
- Written by: BreAnne O. Reeves, Robert Spector
- Narrated by: Steve Menasche
- Length: 5 hrs and 55 mins
- Unabridged
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In this new edition of the management classic, the authors explore in-depth the core values of the culture that have made Nordstrom synonymous with legendary customer service. These essential values have enabled Nordstrom to survive and adapt to dramatic market shifts regularly since 1901, and the new edition explains how the Nordstrom approach can be emulated by any organization—in any industry.
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The Nordstrom Way to Customer Experience Excellence (3rd Edition)
- Creating a Values-Driven Service Culture
- Narrated by: Steve Menasche
- Length: 5 hrs and 55 mins
- Release date: 2024-11-26
- Language: English
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Price: $14.02 or 1 Credit
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Working Backwards
- Insights, Stories, and Secrets from Inside Amazon
- Written by: Colin Bryar, Bill Carr
- Narrated by: Bill Carr, Colin Bryar, Robert Petkoff
- Length: 10 hrs and 41 mins
- Unabridged
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Working Backwards is a practical guidebook and a corporate narrative, filled with the authors’ in-the-room recollections of what “Being Amazonian” is like and how it has affected their personal and professional lives. They demonstrate that success on Amazon’s scale is not achieved by the genius of any single leader, but rather through commitment to and execution of a set of well-defined, rigorously executed principles and practices - shared here for the very first time.
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Great inside look into a great company
- By Kambiz on 2023-11-11
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Working Backwards
- Insights, Stories, and Secrets from Inside Amazon
- Narrated by: Bill Carr, Colin Bryar, Robert Petkoff
- Length: 10 hrs and 41 mins
- Release date: 2021-02-09
- Language: English
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Price: $26.21 or 1 Credit
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The Supernova Advisor: Crossing the Invisible Bridge to Exceptional Client Service and Consistent Growth
- Written by: Rob Knapp
- Narrated by: Scott Hoke
- Length: 3 hrs and 43 mins
- Unabridged
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The Supernova Model is a client service, client acquisition, and practice management model that drives an explosive acceleration in revenue and client satisfaction by capitalizing upon the 80/20 Rule. First implemented by financial advisors at Merrill Lynch - under the leadership of author Rob Knapp - it has grown increasingly popular within the financial services industry.
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The Supernova Advisor: Crossing the Invisible Bridge to Exceptional Client Service and Consistent Growth
- Narrated by: Scott Hoke
- Length: 3 hrs and 43 mins
- Release date: 2012-07-09
- Language: English
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Price: $19.78 or 1 Credit
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Retention Point
- The Single Biggest Secret to Membership and Subscription Growth
- Written by: Robert Skrob
- Narrated by: Mike Hansen
- Length: 2 hrs and 26 mins
- Unabridged
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My name is Robert Skrob, I help membership and subscriptions grow by stopping members from quitting. I do that by getting more of your members to the Retention Point faster. You know those members who love you, buy everything you offer and tell all their friends about you? Those members have made it to the Retention Point. And, when you do what I show you how to do in the book, you’ll get MORE of your members to the Retention Point so you can keep them longer and your recurring revenue will grow.
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Retention Point
- The Single Biggest Secret to Membership and Subscription Growth
- Narrated by: Mike Hansen
- Length: 2 hrs and 26 mins
- Release date: 2023-01-05
- Language: English
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Price: $8.71 or 1 Credit
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Veterans in Transition: Guiding Service Members Through Retirement, Career Changes and Civilian Life
- Written by: Robert Solano
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The Transitioning Warrior Podcast is your go-to source for practical insights and firsthand advice on navigating the challenging journey from military service to civilian life. Hosted by Robert Solano, a soon-to-be-retired Army veteran, and cohosted by SFC Lexi O'Hara, an AI battle buddy with a no-nonsense attitude, this podcast delivers hard-hitting advice, real stories, and a touch of humor. Together, they explore the highs, lows, and everything in between as they guide you through this significant transition.
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The Nordstrom Way to Customer Experience Excellence, 3rd Edition
- Creating a Values-Driven Service Culture
- Written by: Robert Spector, breAnne O. Reeves
- Narrated by: Eric Pollins
- Length: 6 hrs and 14 mins
- Unabridged
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In this new edition of the management classic, the authors explore in-depth the core values of the culture that have made Nordstrom synonymous with legendary customer service. These essential values have enabled Nordstrom to survive and adapt to dramatic market shifts regularly since 1901, and the new edition explains how the Nordstrom approach can be emulated by any organization - in any industry - in every corner of the world.
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Inspirants!!!
- By JF Boyer on 2019-01-16
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The Nordstrom Way to Customer Experience Excellence, 3rd Edition
- Creating a Values-Driven Service Culture
- Narrated by: Eric Pollins
- Length: 6 hrs and 14 mins
- Release date: 2017-11-21
- Language: English
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Price: $25.00 or 1 Credit
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Five Figure Funnels
- How to Sell Marketing Funnel Services to Your Customers for Five Figures in Any Market, No Matter Your Experience
- Written by: Michael Killen
- Narrated by: Robert Plank
- Length: 7 hrs and 13 mins
- Unabridged
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This book is for funnel builders, marketing agencies, and anyone else who loves to build marketing funnels and sell them to customers. No more low-budget, low-value customers. Just follow the 6A framework and you’ll attract higher paying customers, define a profitable niche, and sell more marketing funnels. Even if you’ve never sold a funnel for more than four figures (or you have no idea what to include in a five-figure project), this audiobook will lay out the entire process to sell marketing funnels for five figures.
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Good content, terrible narrator
- By Customer Z on 2024-06-19
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Five Figure Funnels
- How to Sell Marketing Funnel Services to Your Customers for Five Figures in Any Market, No Matter Your Experience
- Narrated by: Robert Plank
- Length: 7 hrs and 13 mins
- Release date: 2022-02-14
- Language: English
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IT-Management Podcast | Für den Service-Management Nerd in Dir.
- Written by: Robert Sieber | IT-Service-Management IT-Management und IT-Governance aus einer ganz anderen Sicht. Egal ob ITSM mit ITIL COBIT FitSM SIAM oder agilen Methoden.
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Der Podcast für den Servicenerd in Dir!
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Sell Futures, Not Features
- How Anyone Can Uncover Hidden Benefits to Any Product or Service, So Desirable and Compelling that You Can't Help but Sell More
- Written by: Michael Killen
- Narrated by: Robert Plank
- Length: 8 hrs and 14 mins
- Unabridged
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The reason most people struggle to sell what they want, for the price they want, is because they’re bored by or unconfident in their own product, their customers seem uninterested with what they have to sell, and they’re uncomfortable with the sales processes they’ve been taught. Follow the Sell Futures, Not Features framework to overcome those roadblocks and build products, offers, and sales messaging that make you the absolute best choice in your market.
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Sell Futures, Not Features
- How Anyone Can Uncover Hidden Benefits to Any Product or Service, So Desirable and Compelling that You Can't Help but Sell More
- Narrated by: Robert Plank
- Length: 8 hrs and 14 mins
- Release date: 2022-04-19
- Language: English
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A Passion for Leadership
- Lessons on Change and Reform from Fifty Years of Public Service
- Written by: Robert M. Gates
- Narrated by: George Newbern
- Length: 8 hrs and 5 mins
- Unabridged
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From the former secretary of defense and author of the acclaimed #1 best-selling memoir Duty, a characteristically direct, informed, and urgent assessment of why big institutions are failing us and how smart, committed leadership can effect real improvement regardless of scale.
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A Passion for Leadership
- Lessons on Change and Reform from Fifty Years of Public Service
- Narrated by: George Newbern
- Length: 8 hrs and 5 mins
- Release date: 2016-01-19
- Language: English
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Samodisciplina. Sekretnye metodiki specsluzhb [Self-discipline. Secret techniques of special service]
- Written by: Robert MakKenzi
- Narrated by: Stanislav Ivanov
- Length: 1 hr and 27 mins
- Unabridged
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Posmotrite na svoju zhizn' so storony. Vse li Vas v nej ustraivaet? Byt' mozhet, vy by hoteli dobit'sja bol'shego v jetoj zhizni, no ne znaete kak? Maha´tma Ga´ndi kogda-to skazal: «Hochesh' izmenit' mir - nachni s sebja». Dejstvitel'no, kljuch k uspehu kroetsja imenno v nas. Prosto mnogie iz nas ne znajut, kak izmenit' svoju zhizn' k luchshemu. Metody po uluchsheniju samodiscipliny pomogut vam reshit' svoi problemy i nastroit' svoju zhizn' na uspeh.
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Samodisciplina. Sekretnye metodiki specsluzhb [Self-discipline. Secret techniques of special service]
- Narrated by: Stanislav Ivanov
- Length: 1 hr and 27 mins
- Release date: 2014-08-27
- Language: Russian
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Price: $13.00 or 1 Credit
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Service Business Harmony
- Written by: John Hawkins
- Narrated by: Robert Plank
- Length: 16 mins
- Unabridged
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A guide for setting up a successful service business! Most businesses are divided into two distinctive categories, which are the product-based business and the service-based business. Understanding the difference will give the potential business owner a better overview of what is expected from these two very different styles. Get all the info you need here.
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Service Business Harmony
- Narrated by: Robert Plank
- Length: 16 mins
- Release date: 2019-03-18
- Language: English
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21st Century Entrepreneur
- How to Bring Your Product or Service to Life and Double Your Income
- Written by: Robert Daudish
- Narrated by: Tony Armagno
- Length: 1 hr and 9 mins
- Unabridged
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The world of e-commerce is ripe for your taking. Tap this global e-commerce industry, equip yourself with the knowledge that can augment or refine your business acumen, and transform yourself into a 21st-century entrepreneur!
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21st Century Entrepreneur
- How to Bring Your Product or Service to Life and Double Your Income
- Narrated by: Tony Armagno
- Length: 1 hr and 9 mins
- Release date: 2016-02-17
- Language: English
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Job Interview Guide: Customer Service Representative, Financial Analyst, Lab Technician, Operations Manager
- Written by: Anthony Roots
- Narrated by: Robert Meyer Narrations
- Length: 23 mins
- Unabridged
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Tips on interviewing for positions as a customer service representative, financial analyst, lab technician, and operations manager.
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Job Interview Guide: Customer Service Representative, Financial Analyst, Lab Technician, Operations Manager
- Narrated by: Robert Meyer Narrations
- Length: 23 mins
- Release date: 2018-07-17
- Language: English
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The Leader Within You: Master 9 Powers to Be the Leader You Always Wanted to Be
- Written by: Robert J. Danzig
- Narrated by: Bob Danzig
- Length: 5 hrs
- Unabridged
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Bob Danzig, the former CEO of Hearst Newspapers, has tapped into the source of leadership by nailing down nine powers of leadership inherent in every person. In this masterful book, Bob presents 34 inspiring profiles of successful leaders who, together, define leadership. Profiles include: Itzhak Perlman, Beverly Stills, Ted Turner, Katharine Graham, Wayne Huizenga, Lee Iacocca, Al Neuharth and Jack Welch.
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The Leader Within You: Master 9 Powers to Be the Leader You Always Wanted to Be
- Narrated by: Bob Danzig
- Length: 5 hrs
- Release date: 2013-02-06
- Language: English
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Developing Customer Services in the Black-Owned Business
- Written by: Yvonne P. Witter
- Narrated by: Robert Aymer
- Length: 49 mins
- Unabridged
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Black Businesses offer great customer service generally. However, we also know that many Black business owners have long been plagued with the title of offering less than acceptable customer service in certain sectors. A small but significant number have spawned a reputation that makes them the butt of comedy and conversation in and outside the home. It is a topic that has intrigued Business Advisor, Consultant, and Author Yvonne Witter enough to research the problem. This book is the result.
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Developing Customer Services in the Black-Owned Business
- Narrated by: Robert Aymer
- Series: CRACKING A NUT
- Length: 49 mins
- Release date: 2023-02-03
- Language: English
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Jumpstart Your Service Revolution
- Transform Your Company's DNA and Thrive in an Age of Disruption
- Written by: Thomas Schlick
- Narrated by: Robert Plank
- Length: 3 hrs and 40 mins
- Unabridged
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In this age of disruption, companies must change or face extinction. Disruption is transformational, and it requires new ways of thinking and acting—that is, if you want your company to survive. This book makes a compelling argument that cultivating a service culture is the only solution for companies that want to remain competitive.
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Jumpstart Your Service Revolution
- Transform Your Company's DNA and Thrive in an Age of Disruption
- Narrated by: Robert Plank
- Length: 3 hrs and 40 mins
- Release date: 2022-11-06
- Language: English
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Customer Relationship Marketing: An Introductory Course About Understanding the Management of Customer Relationship and Its Different Types
- Written by: John Hawkins
- Narrated by: Robert Plank
- Length: 35 mins
- Unabridged
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Relationships build businesses... how do you relate to your target audience? If you want to have a long-term customer-based circle, building relationships is essential. You see, people buy from you because they already have a connection and trust with you - they don't just need the product. This is very important to understand. From this amazing audiobook, you are about to learn the following information: how to build a strong CRM database for marketing, blending marketing and your CRM, how to improve your CRM to benefit your marketing, and much more.
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Customer Relationship Marketing: An Introductory Course About Understanding the Management of Customer Relationship and Its Different Types
- Narrated by: Robert Plank
- Length: 35 mins
- Release date: 2019-01-17
- Language: English
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