Showing results by author "Mark Hillary and Peter Ryan" in All Categories
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CX Files
- Written by: Mark Hillary and Peter Ryan
- Original Recording
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CX Files features your hosts, CX industry analysts Mark Hillary and Peter Ryan, speaking each week to leading analysts, thinkers, and practitioners focused on managing the Customer Experience (CX). In each episode Mark and Peter talk to their guests about the future of CX, the important trends, and what customers really expect from brands today.
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