Showing results by author "Theodore Kinni" in All Categories
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Be Our Guest
- Perfecting the Art of Customer Service
- Written by: The Disney Institute, Theodore Kinni
- Narrated by: Barry Abrams
- Length: 5 hrs and 26 mins
- Unabridged
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Overall4.5 out of 5 stars 38
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Performance4.5 out of 5 stars 28
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Story4.5 out of 5 stars 28
Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honor of the 10th anniversary of the original Be Our Guest, the Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service.
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5 out of 5 stars
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What a great read.
- By Greg on 2024-03-05
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Be Our Guest
- Perfecting the Art of Customer Service
- Narrated by: Barry Abrams
- Length: 5 hrs and 26 mins
- Release date: 2015-05-05
- Language: English
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