Showing results by narrator "Jon Picoult" in All Categories
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From Impressed to Obsessed
- 12 Principles for Turning Customers and Employees into Life-Long Fans
- Written by: Jon Picoult
- Narrated by: Jon Picoult
- Length: 8 hrs and 58 mins
- Unabridged
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Overall4 out of 5 stars 1
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Performance5 out of 5 stars 1
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Story3 out of 5 stars 1
If you're aspiring to satisfy your customers, then you’re aspiring to mediocrity. That's the fascinating premise of From Impressed to Obsessed, a book that will fundamentally change how you think about creating a successful, beloved business. Acclaimed customer experience expert Jon Picoult explains why building customer loyalty requires leaving indelible positive impressions on everyone you work with - not just shaping their experiences, but also shaping their memories.
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4 out of 5 stars
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Great info but too much blah blah
- By Steve on 2022-12-12
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From Impressed to Obsessed
- 12 Principles for Turning Customers and Employees into Life-Long Fans
- Narrated by: Jon Picoult
- Length: 8 hrs and 58 mins
- Release date: 2022-01-18
- Language: English
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Price: $22.26 or 1 Credit
Sale price: $22.26 or 1 Credit
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