Process Communication

Best-seller depuis sa parution, ce manuel offre une aide précieuse à quiconque souhaite améliorer ses capacités de communication. Qu'est-ce qui fait que le courant passe entre deux personnes ? Comment se faire comprendre par quelqu'un qui n'est pas sur la même longueur d'onde ? Comment faire passer un message en situation de stress ? Voilà quelques-unes des questions auxquelles répond la Process Communication.

NASA, Pixar Animation Studios, and BMW all use the Process Communication Model as a way of training leaders to connect effortlessly with anyone. This book simplifies the complex model to make it easy for anyone to use. Today, more than ever, leaders need a new style of leadership. They are realizing that true transformation happens through meaningful relationships, and discovering that the key to sustainable connections that create possibility and potential is through communication.

The second edition of The Consulting Bible remains the most comprehensive and practical guide to the consulting profession, from launch to high growth, from marketing to implementation. Legendary consultant, speaker, and best-selling author Alan Weiss shows you how to create an independent or boutique consulting practice and take it to seven-figure success.

Discover the secrets of efficient operations and processes for business success! In this comprehensive book, explore the best practices and strategies adopted by industry leaders like Toyota and Amazon to drive operational efficiency and customer satisfaction. Learn from real-world examples and case studies, reflecting on the strategic role of operations management in achieving competitiveness, productivity, and profitability.

This audiobook covers a 10-step process to plan, practice, and rehearse a presentation on any business topic. You'll review techniques to identify your audience, purpose, and main message. You'll strategize about ways to include all necessary information and eliminate unnecessary details. You'll practice how you'll carry yourself as you speak and also practice asking and answering questions. All the book's techniques can help you build confidence and deliver an engaging, effective presentation.

In Words Like Loaded Pistols, Sam Leith traces the art of argument from ancient Greece down to its many modern mutations. He introduces verbal villains from Hitler to Richard Nixon—and the three musketeers: ethos, pathos and logos. He explains how rhetoric works in speeches from Cicero to Obama, and pays tribute to the rhetorical brilliance of AC/DC's "Back In Black". Before you know it, you'll be confident in chiasmus and proud of your panegyrics—because rhetoric is useful, relevant, and absolutely nothing to be afraid of.

The answer to why people feel and act the way they do lies in the profound effect of a child's bonding process with his or her parents. How successfully we form and maintain relationships throughout life is related to those early issues of "attachment". The author has cited four primary bonding styles that explain why people love, feel, and act the way they do. This book is for anyone who desires closeness, especially in the most intimate relationships: marriage, parenting, close friends, and ultimately God.

Livre audio incontournable pour développer une pensée critique plus affûtée ! Découvrez « Propaganda » du père fondateur des relations publiques Edward Bernays, classé parmi les personnes les plus influentes du XXe siècle. Sommes-nous vraiment libres de nos choix ? Qui détient le pouvoir de définir ce qui est à la mode ? Quelle est la frontière entre l'information honnête et la manipulation subtile ? En fin de compte, sommes-nous des acteurs actifs ou des marionnettes dans la construction de nos goûts ?

What if you knew how to sell on the subconscious level? What if you knew the tactics and techniques that allowed you to penetrate through your customer’s conscious faculty and reach them on a deep and influential level? What if you knew exactly how to produce the emotional reaction that would cause them to buy? What if you knew how to read your customer’s body language so well that you could lead them to the decision you wanted, with ease? Listen to find out more.

In Talking Across the Divide, social justice activist Justin Lee explains how to break through the five key barriers that make people resist differing opinions. With a combination of psychological research, pop-culture references, and anecdotes from Justin's many years of experience mediating contentious conversations, this book will help you understand people on the other side of the argument and give you the tools you need to change their minds - even if they've fallen for "fake news."

In today's troubled economic market, everything is a tough sell. From products to services, everyone is consuming less as they tighten their belts. In this respect, it's easy to forget that the job interview is becoming more and more like the showroom - where the interview itself is the pitch, and the product you're selling is yourself. The Art of Selling Yourself will provide you with the knowhow you need to navigate today's tough business terrain and achieve success in your career and your life.

Perhaps you find it difficult to address issues or excess workload with your manager, leading to working yourself to your limits before suffering burnout. Or maybe you have a member of your team or a friend that is struggling with burnout at work, and you want to learn how you can help them.

According to statistics reported by CDC in 2020, one in 54 children in the USA were diagnosed with autism spectrum disorder (ASD) in 2016. It is suggested that boys are four times more likely to get a diagnosis of autism than girls. Autism does not discriminate; it affects all ethnicities and socio-economic groups. Getting the diagnosis and intervention early is better, however, unfortunately, this does not happen for all families.

Learn how to use self-inquiry to transform your thinking and return to the effortless joy of simply being yourself. Step into your true integrity; end your stressful thoughts; and free yourself from your limiting beliefs. Through easy-to-follow explanations and step-by-step instructions, Ernest Holm Svendsen reveals his vast experience as a trainer and facilitator as he guides you to your own in-depth understanding of one of the most effective ways of working with your mind.

Writing is an intensely personal act, yet all writers face similar problems related to focus, procrastination, creativity, and productivity. This book combines the field-tested practices of successful and productive writers with insights from cognitive science. By understanding how your mental processes affect the work, you can master the inner game of writing.

Truth: A User's Guide explores how we can guard against the noise of competing truths, in business, in our personal relationships, and within ourselves, but also how we can use them to our advantage. Written with authority and humour, this is an accessible and illuminating narrative that will find a wide audience among listeners in search of understanding why the meaning of "truth" seems to have gone completely haywire.

From the former secretary of defense and author of the acclaimed #1 best-selling memoir Duty, a characteristically direct, informed, and urgent assessment of why big institutions are failing us and how smart, committed leadership can effect real improvement regardless of scale.

Think about the last time you tried to talk with someone about political, social, or environmental issues who didn't already agree with you. How well did it go? These conversations are vital, but too often they get stuck, or we avoid them entirely. We retreat to our camps, frustrated that we can't move our cause forward. What if, in these difficult conversations, we could stay true to ourselves while enriching relationships and creating powerful pathways forward?

Democracy is under siege. The reason isn’t politics but personalities: Too many countries have come under the sway of high-conflict people (HCPs) who have become politicians. Most of these high-conflict politicians have traits of narcissistic personality disorder, antisocial (i.e., sociopathic) personality disorder, or both. This is the first and only guide for identifying and thwarting them.

Address anger, anxiety, and violence in the classroom with strategies and best practices that work in classrooms. Under-resourced students, wealthy students, and students in all demographics can benefit from calming and healing techniques Ruby Payne, author of A Framework for Understanding Poverty, shares in this book.