Agent’s Favourites

Agents' Favourites

What do our agents do when they’re not helping customers?
Our front-line specialists shared their favourite listens.
Our agents have you covered on any questions you may have - but did you know that most of them are avid audiophiles? Check out their suggestions, and ask your agent for a recommendation the next time you call in!
Product list
  • In the Habit: Introduction to Changing our Behaviour cover art

    • In the Habit: Introduction to Changing our Behaviour

    • Written by: Ash Ranpura, Alice Fraser
    • Length: 2 hrs and 20 mins
    • Release date: 2019-01-25
    • Language: English
    • 4.5 out of 5 stars 515 ratings
    • Get In the Habit
    • This is an excellent listen to help with the process of understanding the habits in our lives and whether they are good or bad. After understanding these, we can improve upon them or change them entirely. This title talks about habits and behaviors in a way that’s easy to comprehend. You'll hear different people share their own experiences, and hopefully you'll relate to these stories. A key part of this listen is that it encourages you to pay attention to your behaviors so you have the knowledge and power to decide the best way to proceed.

      — Daniella, Customer Service Agent

    Price: $17.76 or 1 Credit

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  • Call Me God cover art

    • Call Me God

    • The Untold Story of the DC Sniper Investigation
    • Written by: Jim Clemente, Tim Clemente
    • Narrated by: Maureen O'Connell
    • Length: 7 hrs
    • Release date: 2019-10-24
    • Language: English
    • 4.5 out of 5 stars 383 ratings
    • True crime at its best
    • Call Me God is my favourite title on Audible. It's a true story about several seemingly random shootings that took place in Washington D.C. back in 2002. At the start of the investigation, there were two primary persons of interest but the FBI and police were thrown completely off track after receiving some tips about the crimes. I took a lot of interest in this story and title because one of the suspects was a Jamaican like myself, and I am a big true crime fan. This listen is presented like an in-depth documentary, which gives you a clear picture of what happened. Everything, including the witness testimonies, perfectly adds to the layers of this sad story. The narrator, Maureen O'Connell gives an amazing performance.​

      — Shenelle, Customer Service Agent

    Price: $31.27 or 1 Credit

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  • Sour Hall cover art

    • Sour Hall

    • Written by: Laura Kirwan-Ashman
    • Length: 3 hrs
    • Release date: 2021-01-14
    • Language: English
    • 4.5 out of 5 stars 27 ratings
    • The sweet and sour
    • This podcast is the perfect combination of suspense and raw emotions. A must-listen for those who really enjoy feeling like they are in the story and that the things happening in the plot are happening in real life. This is the perfect thriller to really get into and forget about everything else that might be happening around you. It may not be for everyone but it's definitely a good option for those who enjoy the Mystery/Thriller genre.

      — Daniella, Customer Service Agent

    Price: $27.32 or 1 Credit

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  • True North Heists cover art

    • True North Heists

    • Written by: Andrew Kaufman
    • Narrated by: Colm Feore
    • Length: 4 hrs and 30 mins
    • Release date: 2020-10-13
    • Language: English
    • 4.5 out of 5 stars 700 ratings
    • Take part in a heist
    • This is a very good podcast with an interesting collection of stories of real-life heists in Canada. Each one provides unique personal insight so it's easy for you to not only hear but feel the story. It explains how the characters lived and worked during the heists. I enjoyed the narrator too, Colm Feore. His narration style keeps you involved throughout the listen.

      — Jean Pierre, Customer Service Agent

    Price: $24.95 or 1 Credit

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  • Pitch cover art

    • Pitch

    • Written by: Audible Original
    • Length: 3 hrs and 43 mins
    • Release date: 2018-06-28
    • Language: English
    • 4.5 out of 5 stars 33 ratings
    • Listen to the soundtrack of life
    • Pitch talks about how music is such a big part of our world and how it affects it. Most importantly this listen explains how music is used by every culture in many different ways, ways that we may not have previously thought of. Each episode expounds upon one of the wide genres of music and how it is used by various cultures .

      — David, Customer Service Agent

    Price: $31.27 or 1 Credit

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  • Il n'y a pas de crise de la masculinité cover art

    • Il n'y a pas de crise de la masculinité

    • Les couilles sur la table 1
    • Written by: Victoire Tuaillon
    • Narrated by: Mélanie Gourarier
    • Length: 37 mins
    • Release date: 2018-07-05
    • Language: French
    • 4.5 out of 5 stars 11 ratings
    • This French podcast is a game changer
    • This podcast explores different aspects of masculinity and how masculinity is perceived by society. This listen is an interview that answers several questions about masculinity, analyzes different statements like "what is masculinity based on"

      — Mile, Customer Service Agent
  • Tame Your Inner Critic cover art

    • Tame Your Inner Critic

    • How to Tell Better Stories to Yourself, About Yourself
    • Written by: Clare Bowditch, Dr Charlotte Keating
    • Length: 2 hrs and 44 mins
    • Release date: 2020-08-10
    • Language: English
    • 4.5 out of 5 stars 118 ratings
    • Don't listen to your inner critic, listen to this!
    • Tame Your Inner Critic: How to Tell Better Stories to Yourself, About Yourself is a podcast series of 5 episodes that go into the understanding of self-criticism from a psychological point of view. It also provides general techniques to handle that inner voice, and these explanations were very clear and concise. The authors, Clare Bowditch and Dr. Charlotte Keating, have a writing style that is full of humour, and their narration is very creative and engaging which makes the topic feel less dense. Overall, this title was easy to listen to as the approach is very light-hearted ​and yet the content is very helpful​​ and inspirational.

      — Alex, Customer Service Agent

    Price: $13.45 or 1 Credit

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  • 21 Days of Meditation cover art

    • 21 Days of Meditation

    • Written by: Aaptiv
    • Narrated by: Jess Ray
    • Length: Not yet known
    • Release date: 2018-12-14
    • Language: English
    • 4.5 out of 5 stars 613 ratings
    • Take some time to relax
    • I really liked the music they played throughout this podcast, it and the narrator’s voice were both so relaxing. I also enjoyed the fact that every episode’s length is just 10 minutes. The shorter length helped me to stay focused during the whole episode without getting distracted. After taking just 10 minutes of your day to listen to this podcast you’re going to feel so much better.

      — Luna, Customer Service Agent

    Price: $8.76 or 1 Credit

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  • PurposeFULL cover art

    • PurposeFULL

    • 10 Steps to Overcoming Fear & Living Your Dream Life
    • Written by: Melissa Ambrosini
    • Length: 3 hrs and 55 mins
    • Release date: 2020-09-21
    • Language: English
    • 5 out of 5 stars 109 ratings
    • A purposeful listen for purposeFULL people
    • Listening to this podcast helped me understand myself and gather strength to do better. That’s the purpose of PurposeFULL, to help the listener understand their own mental process and create more purpose in their life. Another key message is to not blame ourselves for not understanding ourselves, but rather to start the process in understanding how we can all do something meaningful.

      — Alejandro, Customer Service Agent

    Price: $22.44 or 1 Credit

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"A lot of people have fancy things to say about customer service, but it’s just a day-in, day-out, ongoing, never-ending, persevering, compassionate kind of activity."


—Christopher McCormick, CEO of L.L Bean.