Who Cares?

Auteur(s): Jeff Jackel Jay O'Brien
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  • Résumé

  • Hosted by Client Giant co-founders Jeff Jackel and Jay O’Brien, each edition of Who Cares? will bring you insights, success stories, and strategies for creating lasting emotional connections with your clients, customers, and team. No fluff, just what works. Ok, a little bit of fluff. Friendly banter. You’ll like it.
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Épisodes
  • Episode 1: We Just Started!

    Episode 1: We Just Started!
    Feb 4 2025

    🔹 Key Takeaways:

    ✔️ The two factors that can instantly ruin a restaurant experience (and it’s NOT food or service)

    ✔️ How Disney crafts a “magical” experience—but is it all an illusion?

    ✔️ The psychology behind brand trust and why some companies earn lifelong customers ✔️ How a negative customer experience can be a business’s biggest opportunity

    ✔️ Why experiential moments matter more than ever in customer relationships

    -------------------------------------------------

    📢 Stay Connected with Client Giant:

    🔗 Website: https://www.clientgiant.com/

    📸 Instagram: https://www.instagram.com/ theclientgiant

    📘 Facebook: https://www.facebook.com / theclientgiant

    💼 LinkedIn: https://www.linkedin.com / clientgiant

    🔔 Subscribe to stay updated on more insights from Jay & Jeff!
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    31 min

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